Langwill：AI Language Translate
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App works very well. Amazing support, best app of this category! Language translations and currency switcher works great.
Thank you for leaving a positive review of our app! We're thrilled to hear that it's working well for you and that you've had a great experience with our support team. We're glad to hear that the language translations and currency switcher are working great for you. Thank you for choosing us as the best app in this category and we hope that our app continues to meet your needs in the future. - Mariadel 💖
The translation is not that good. Yes, I use it for now. But till I find a better solution. because if you upload an Excel file and change everything manually. High possibility that the app's translations is changed the next day. Same products, same text, different result
Thank you for your feedback about our app's translation feature. We apologize for any inconvenience caused by the inaccuracies in the translations. We understand that you are using our app for now, but are actively searching for a better solution. We appreciate your honesty and hope that we can work towards improving our translation feature to better meet your needs in the future. Thank you for choosing us for now and we apologize again for any inconvenience caused. - Nona ❣️
This is literally the worst app ever. We translate into Japanese and we know that the AI translations are usually wrong so we translated the entire website manually. However, since the begining of this year (2023) the app has been acting weird like there is a bug in the system or something. We manually translate everything meaning there should be no errors, however when we click save, the translation appears at a totally random place on our website that we did NOT put it! We have reached out to customer service multiple times and they have not been able to solve our problem. Everytime all they say it "we need to talk to the developers" then after a couple days they get back to me resolving that one text or one page that was an error without fixing the ACTUAL problem so everytime we even touch the app our whole website gets messed up and past translations that were correct before disappear somewhere or a random translation ends up in the craziest places on our website. Since we do manual translation, all we asked customer service to do was to just simply TRANSLATE/MIRROR exactly what we type. After struggling with this for months and months and getting super frustrated, but thinking that all the work we did on the manual translations is gone, we decided to give up on this app because it is hopeless.
Hello there, I'm sorry to hear about your negative experience with the app. It sounds like you've been dealing with a frustrating issue for quite some time. It's understandable that you would feel frustrated and disappointed with the app's performance. Have you considered trying a different translation app to see if it can provide better results? It might also be worth reaching out to the app's developers again to see if they can provide a more permanent fix for the issue you're experiencing. Ultimately, I hope you're able to find a solution that works for you and your website's translation needs. Best Regards, Sophie | Etranslate Support
Il team di sviluppo mi ha aiutato ad impostare al meglio questa app. Super utile e veramente il servizio di assistenza ottimo. Super consigliata
Grazie mille per la tua recensione positiva! Siamo felici di sapere che il nostro team di sviluppo ti abbia aiutato ad utilizzare l'app al meglio e che il nostro servizio di assistenza sia stato di tuo gradimento. Speriamo di continuare a fornirti un'esperienza d'uso eccellente. Grazie ancora per averci scelto e per aver consigliato la nostra app! - Mariadel 💖
I am absolutely thrilled with this translation plugin! It has become an essential tool in my day-to-day online activities. The accuracy and speed of the translations are truly impressive.
I like this app. They have really good online customer service. I am willing to recommend it to all. 5 Stars!
Excellent. It is and works like how i thought and imagined. The supports are also very nice and helpful.
Great customer support! We had issues with the translation of contents coming from page creatin apps and Lisa was of great help.
My experience is so bad i am facing an issue and i sent alot of emails to support team first they replied that this issue is not in our end you should talk to theme support team and after investigation from theme support team, i sent an email again to app team but every time i am getting the answer that our developers are still investigating and i am trying to get the solution since more then 1 month. i don't know how much time they need to resolve one query.
Dear Bocan, We apologize for the inconvenience you have experienced and understand your frustration. Our support team has thoroughly investigated the issue and determined that it is related to your theme, which falls outside the scope of our app's functionality. As a result, we have advised you multiple times to contact your theme support team for further assistance. We understand that you have been waiting for a solution for over a month, and we apologize for any delays in resolving the issue. We will continue to work with our developers to assist you as best as we can, but please note that theme-related issues are not within our direct control. We appreciate your patience and understanding in this matter, and we remain committed to resolving the issue to the best of our ability. If you have any further questions or concerns, please do not hesitate to contact our support team. Thank you for your continued support. Sincerely, Shermelia from ETranslate Support Team
The agent was very helpful and friendly. She solved the issue from the first time, and she looked like she knows what she does.
Wow! Super helpful! Super nice! Super great support. I love the app and their support team is amazing.
It is excellent, and helpfull, and Lisa Helps support me and she was excellent in here support, she was great
The reply speed is relatively fast, the problem is solved quickly, the operation is relatively simple, the recommended use, the customer service speed is ok,
The best customer support! Always helping out and very fast. Never got any problems and solved all my wishes.
good customer service, quick response. helpful staff on my enquiry. love the cs response. thanks for support.
I like the app. Great customer service and support. Thank you Lisa, very helpful. Very useful app, recommended.
Nice app. The help is very quick and supportive. Japanese translation is not perfect, but could be fixed manually.
Very good, recommended.It was alright, most of the things I asked the question of, but immediately find it out myself. None the less it was good.
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Switched from Weglot translation to this app, mainly because of pricing of Weglot and the limit on the wordcount that comes with each price-range at Weglot. Installation and set-up is very easy and all within Shopify-environment (Weglot takes you to a separate environment). Still testing and checking stuff out, but up untill now, I'm pretty impressed by this app and its pricing (which doesn't mean prices can go up! :)
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