Langwill：AI Language Translate
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The customer service responds quickly and has a very good attitude, waiting for the appearance after the modification is completed.
Thank you for taking the time to share your positive experience with our customer service team! 😊We're glad to hear that our team was responsive and had a great attitude. We look forward to serving you again in the future.😉 -nona💗💗
App is quite easy to use, you can automatically translate everything then manually adjust the translations that aren't accurate. Also support is very quick to respond, which is a big plus
Thank you for your feedback! We are happy to hear that our app's translation feature has been helpful for you and that our support team has been responsive. If you have any other suggestions or concerns, please feel free to let us know. - Sophie 💖
The app is good, straightforward and costumer service really helpful. I use it only for currency conversion, and there was an issue with it but customer service was fast to reply to me and in a few hours they solved the issue.
Thank you for your feedback! We are happy to hear that our app has been helpful for your currency conversion needs and that our customer service was able to quickly resolve any issues you had. We appreciate your business and hope to continue providing you with great service in the future. Let us know if you have any other feedback or concerns. - Sophie 💖
Very quick response even on weekends. A programmer was able to solve the problem quickly. I can recommend the app and the support
Thank you for taking the time to leave a positive review! We are glad to hear that our support team was able to assist you quickly and effectively. We appreciate your recommendation and hope to continue providing excellent service to you in the future. -nona💗
Intuitive and good app for translating fast your homepage. Support is available 24/7, helpful and super friendly.
Thank you for your feedback! We're glad to hear that you find our app intuitive and helpful for translating your homepage quickly. Our support team is always available to assist you whenever you need it. We appreciate your support and hope to continue providing you with a great experience. - Mariadel💖
This app is rubbish, I chose the 19.99 per month plan. As a result, the translation language can never be accessed, no matter how to shut down and restart, or refresh. Image translation can only translate media sources, not details pages. Asking customer service is a waste of time. They don't listen to what the customer's question is and answer it randomly. I'm so annoyed at wasting an afternoon of my time. The bill is still there after uninstalling it. I am currently contacting Shopify to cancel the bill
Thank you for bringing this issue to our attention. We apologize for the inconvenience and frustration you experienced with our translation app. We take customer feedback seriously and will work to address the issues you mentioned, including improving our customer service. We understand that you are seeking to cancel the bill through Shopify and we will ensure that this is processed promptly. Again, we apologize for any inconvenience caused and appreciate your feedback. -nona
Thank you very much for your help! Quick and simple <3 I recommend using the online help. Sophie is gorgeous!
You're welcome! I'm glad I could assist you quickly and easily. Thank you for recommending our online help. I appreciate your compliment about Sophie, she is indeed a great asset to our team. - Sophie 💖
Good job! Good App and good service team, fast response! Highly recommended! I used it for one year, everything goes well.
Thank you for your kind words and for recommending our app and service team! We're thrilled to hear that you've had a positive experience using our app and that our team was able to provide fast and helpful support. We appreciate your loyalty over the past year and look forward to continuing to serve you in the future. - Sophie 💖
Very good support!
Thank you for sharing your positive experience with our application. We're glad to hear that you find it easy to use. We apologize for any bugs you may have encountered, but we're happy to know that our customer support team was able to quickly assist you and resolve the issue. If you have any further feedback or suggestions, please don't hesitate to reach out to us. Thank you for choosing our application! - Sophie 🌹
Great app! We use it for our store to translate it in different languages. Easy translation and fantastic support.
Thank you for your positive review! We are thrilled to hear that our app has been helpful for your store and that you have had a great experience using it. Please do not hesitate to reach out to us if you ever need any assistance or have any questions. We appreciate your business and look forward to serving you in the future. - Sophie 💖
Using ETranslate for two of my websites and it's very useful and easy to use. Great support in case you need some help.
Thank you for sharing your positive experience with ETranslate. We're glad to hear that it's been useful and easy to use for your websites, and that our support team has been helpful when needed. If you have any further feedback or suggestions, please don't hesitate to let us know. -Nona🦋
Great app! Thanks a lot of, its really comfortable to use and good translating! With its user-friendly interface, seamless synchronization. this app stands out from the competition.
Thank you for your kind words and positive feedback! We're thrilled to hear that you're enjoying our app and finding it easy to use. We're always working to improve our translation capabilities and user experience, so please let us know if you have any suggestions or feedback. -Nona💗
Amazing customer service. They solved my problem in just a few minutes.
Thank you for your positive review! We are delighted to hear that our customer service team was able to assist you promptly and efficiently. We strive to provide the best possible support to our customers, and we are glad that we met your expectations. Thank you for choosing our service, and please don't hesitate to reach out if you need any further assistance in the future. - Joewelyn
Amazing live chat supports, they are always there for you. For the app itself if it could integrated to chatgpt or adjust the tone and style of the translation that would be more convenience.
Thank you for your review and feedback! We are glad to hear that you had a great experience with our live chat support. We appreciate your suggestion regarding integrating with chatgpt or adjusting the tone and style of the translation. We will definitely take this into consideration as we continue to improve and enhance our app. Thank you for choosing our service and we hope to continue providing you with the best experience possible. - Joewelyn
great support they help me with everything thank u
Thank you for your positive review! We're glad to hear that we were team was able to assist you with everything you needed. If you ever need further assistance, don't hesitate to reach out to us again. - Mariadel 💖
Excelent app and Service! I translate and switch the currency I need and I asked some details.. Mariadel was so nice and fast to help me!
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our app and customer service. We take pride in providing fast and friendly assistance to our customers and we're glad to hear that our support was able to assist you with your needs. Please do not hesitate to reach out if you have any further questions or concerns. Thank you for choosing our app! - Mariadel 💖
App works very well. Amazing support, best app of this category! Language translations and currency switcher works great.
Thank you for leaving a positive review of our app! We're thrilled to hear that it's working well for you and that you've had a great experience with our support team. We're glad to hear that the language translations and currency switcher are working great for you. Thank you for choosing us as the best app in this category and we hope that our app continues to meet your needs in the future. - Mariadel 💖
The translation is not that good. Yes, I use it for now. But till I find a better solution. because if you upload an Excel file and change everything manually. High possibility that the app's translations is changed the next day. Same products, same text, different result
Thank you for your feedback about our app's translation feature. We apologize for any inconvenience caused by the inaccuracies in the translations. We understand that you are using our app for now, but are actively searching for a better solution. We appreciate your honesty and hope that we can work towards improving our translation feature to better meet your needs in the future. Thank you for choosing us for now and we apologize again for any inconvenience caused. - Nona ❣️
This is literally the worst app ever. We translate into Japanese and we know that the AI translations are usually wrong so we translated the entire website manually. However, since the begining of this year (2023) the app has been acting weird like there is a bug in the system or something. We manually translate everything meaning there should be no errors, however when we click save, the translation appears at a totally random place on our website that we did NOT put it! We have reached out to customer service multiple times and they have not been able to solve our problem. Everytime all they say it "we need to talk to the developers" then after a couple days they get back to me resolving that one text or one page that was an error without fixing the ACTUAL problem so everytime we even touch the app our whole website gets messed up and past translations that were correct before disappear somewhere or a random translation ends up in the craziest places on our website. Since we do manual translation, all we asked customer service to do was to just simply TRANSLATE/MIRROR exactly what we type. After struggling with this for months and months and getting super frustrated, but thinking that all the work we did on the manual translations is gone, we decided to give up on this app because it is hopeless.
Hello there, I'm sorry to hear about your negative experience with the app. It sounds like you've been dealing with a frustrating issue for quite some time. It's understandable that you would feel frustrated and disappointed with the app's performance. Have you considered trying a different translation app to see if it can provide better results? It might also be worth reaching out to the app's developers again to see if they can provide a more permanent fix for the issue you're experiencing. Ultimately, I hope you're able to find a solution that works for you and your website's translation needs. Best Regards, Sophie | Etranslate Support
Il team di sviluppo mi ha aiutato ad impostare al meglio questa app. Super utile e veramente il servizio di assistenza ottimo. Super consigliata
Grazie mille per la tua recensione positiva! Siamo felici di sapere che il nostro team di sviluppo ti abbia aiutato ad utilizzare l'app al meglio e che il nostro servizio di assistenza sia stato di tuo gradimento. Speriamo di continuare a fornirti un'esperienza d'uso eccellente. Grazie ancora per averci scelto e per aver consigliato la nostra app! - Mariadel 💖
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