Langwill：AI Language Translate
Translate store into multi language & currency to go global.
Rating
4.6
feedback
610
chart
#2,748
All reviews
Review RSS Feed
Sept. 20, 2023
Supporto clienti molto disponibile e risolve i problemi velocemente. Interfaccia grafica dell'app intuitiva e ben organizzata.
Sono felice di sentire che il supporto clienti è stato utile e che l'interfaccia grafica dell'app è stata facile da usare. Se hai bisogno di ulteriore assistenza, non esitare a contattarmi.💖💖 -nona😍
Sept. 13, 2023
perfect service!
Thank you for your feedback! We are happy to hear that our service met your expectations. If there's anything else we can assist you with, don't hesitate to reach out. Thank you for choosing our company! 😊😊 -nona💗
Sept. 5, 2023
Very fast and great assistance! I needed to solve one problem, and they helped us immediately.
It's great to hear that you received fast and helpful assistance with your review. Thank you for sharing your positive experience! -Joewelyn 🌹
Sept. 4, 2023
This app only translates 1000 products, I asked the developers to increase the limits, but they just don't care about the needs of the customers.
Hello there, Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the current limit on product translations. We understand that this may not meet the needs of all our customers, and we are continuously working to improve our app and cater to our users' needs. We appreciate your suggestion and will take it into consideration for future updates. Please don't hesitate to contact us if you have any further concerns or feedback. Best regards, Sophie|Etranslate Team
Sept. 1, 2023
Their currency converter for Euro doesn't show the right price for EU countries whereas others work with no issue. I contacted them regarding the issue, and they said that they will look into it if I grant them access to my website. They send invitations with unnecessary access request such as Orders, Customers, Discounts which they do NOT need access to fix the issue. When I choose not to grant these permissions, they basically tell me that they cannot fix it. It's important to be cautious because these apps may collect your data and either use it or sell it to third-party organizations to generate revenue. I strongly advise against providing access to your private data.
Hello There, We apologize for the inconvenience caused by the malfunctioning currency converter. We would like to offer our assistance in resolving the issue promptly. We understand that our team may require access to investigate the issue, however, we apologize for any confusion caused by our representative's request for unnecessary access to Orders, Customers, and Discounts. Rest assured that we will take appropriate action regarding this matter.💗 We have sent you a new access request that only requires the necessary information to resolve the issue. We have also sent you an email for further discussion on the matter. We hope to resolve this issue and reconnect with you soon. Thank you for considering Etranslate as your translation partner, and we assure you of our commitment to providing timely and professional assistance. Best regards, Nona|Etranslate Team
Aug. 30, 2023
The fastest customer service I ever worked with! Very quick and efficient with their response to my questions.
Thank you for your review! We're thrilled that you had a positive experience with our customer service team. We pride ourselves on providing quick and efficient support to our customers, and we're glad to hear that we were able to meet your expectations. If you have any further questions or concerns, please don't hesitate to reach out to us again. Thank you for choosing our company! - Joewelyn🌹
Aug. 25, 2023
It is super wonderful service ！Really helpful！Nona is really nice and fast respond！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！
Thank you so much for leaving a positive review! We're thrilled to hear that our service was wonderful and helpful, and that Nona provided fast and nice responses. We appreciate your kind words and look forward to continuing to provide excellent service in the future. Thanks again! - Joewelyn🌹
Aug. 18, 2023
Customer service is great! Very quick and helpful. Answered my question on how to translate a third party app.
Thank you for your positive feedback about our customer service! We are happy to hear that we were able to help you with translating a third party app. If you have any further questions or need assistance, please don't hesitate to contact us again. - Sophie 🥰
Aug. 12, 2023
I use this app for translating into Hebrew. The customer service is excellent, fast reply and problem solved quickly.
Thank you for your positive feedback! We're glad to hear that you've had a great experience with our app and customer service team. We hope to continue providing you with top-notch service in the future. If you have any further questions or concerns, please don't hesitate to reach out to us. - Joewelyn 🌹
Aug. 9, 2023
Very nice support. Helped me with some theme problems in no time. The app is very useful for a good and fast translation. Highly recommended.
Thank you for your kind words! We're glad to hear that our support team was able to assist you promptly and effectively with your theme problems. 💗🥰We're also happy to hear that you find our app useful for fast and accurate translations. 💗💖Thank you for recommending us to others, and please don't hesitate to reach out if you need any further assistance. -nona🥰🥰
Aug. 3, 2023
The customer service responds quickly and has a very good attitude, waiting for the appearance after the modification is completed.
Thank you for taking the time to share your positive experience with our customer service team! 😊We're glad to hear that our team was responsive and had a great attitude. We look forward to serving you again in the future.😉 -nona💗💗
Aug. 3, 2023
App is quite easy to use, you can automatically translate everything then manually adjust the translations that aren't accurate. Also support is very quick to respond, which is a big plus
Thank you for your feedback! We are happy to hear that our app's translation feature has been helpful for you and that our support team has been responsive. If you have any other suggestions or concerns, please feel free to let us know. - Sophie 💖
Aug. 2, 2023
The app is good, straightforward and costumer service really helpful. I use it only for currency conversion, and there was an issue with it but customer service was fast to reply to me and in a few hours they solved the issue.
Thank you for your feedback! We are happy to hear that our app has been helpful for your currency conversion needs and that our customer service was able to quickly resolve any issues you had. We appreciate your business and hope to continue providing you with great service in the future. Let us know if you have any other feedback or concerns. - Sophie 💖
July 31, 2023
Very quick response even on weekends. A programmer was able to solve the problem quickly. I can recommend the app and the support
Thank you for taking the time to leave a positive review! We are glad to hear that our support team was able to assist you quickly and effectively. We appreciate your recommendation and hope to continue providing excellent service to you in the future. -nona💗
July 30, 2023
Intuitive and good app for translating fast your homepage. Support is available 24/7, helpful and super friendly.
Thank you for your feedback! We're glad to hear that you find our app intuitive and helpful for translating your homepage quickly. Our support team is always available to assist you whenever you need it. We appreciate your support and hope to continue providing you with a great experience. - Mariadel💖
July 17, 2023
This app is rubbish, I chose the 19.99 per month plan. As a result, the translation language can never be accessed, no matter how to shut down and restart, or refresh. Image translation can only translate media sources, not details pages. Asking customer service is a waste of time. They don't listen to what the customer's question is and answer it randomly. I'm so annoyed at wasting an afternoon of my time. The bill is still there after uninstalling it. I am currently contacting Shopify to cancel the bill
Thank you for bringing this issue to our attention. We apologize for the inconvenience and frustration you experienced with our translation app. We take customer feedback seriously and will work to address the issues you mentioned, including improving our customer service. We understand that you are seeking to cancel the bill through Shopify and we will ensure that this is processed promptly. Again, we apologize for any inconvenience caused and appreciate your feedback. -nona
July 15, 2023
We had an issue with localization of the translations, the customer service helped us to solve and all working perfectly
Thank you for taking the time to leave a review. We're sorry to hear that you experienced an issue with localization, but we're glad to hear that our customer service team was able to help you resolve the issue and that everything is now working perfectly. If you have any further concerns, please don't hesitate to reach out to us. - Sophie 💖
July 14, 2023
Thank you very much for your help! Quick and simple <3 I recommend using the online help. Sophie is gorgeous!
You're welcome! I'm glad I could assist you quickly and easily. Thank you for recommending our online help. I appreciate your compliment about Sophie, she is indeed a great asset to our team. - Sophie 💖
July 10, 2023
Good job! Good App and good service team, fast response! Highly recommended! I used it for one year, everything goes well.
Thank you for your kind words and for recommending our app and service team! We're thrilled to hear that you've had a positive experience using our app and that our team was able to provide fast and helpful support. We appreciate your loyalty over the past year and look forward to continuing to serve you in the future. - Sophie 💖
Dec. 30, 2023
Very good support!
Thank you for sharing your positive experience with our application. We're glad to hear that you find it easy to use. We apologize for any bugs you may have encountered, but we're happy to know that our customer support team was able to quickly assist you and resolve the issue. If you have any further feedback or suggestions, please don't hesitate to reach out to us. Thank you for choosing our application! - Sophie 🌹