All reviews

Rating Breakdown

  • 5
    90% (1,094 ratings)
  • 4
    4% (52 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (8 ratings)
  • 1
    5% (55 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 14, 2023

Great app has a lot of options in the free plan and the support team is great too got the replies quickly, great work!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

I'm glad to hear that you're enjoying the app and finding value in its free plan! It's wonderful to know that the variety of options available and the responsiveness of the support team have left a positive impression on you. We strive to provide a seamless and user-friendly experience, and your feedback encourages us to continue our efforts. Thank you for your kind words and for taking the time to share your experience with us! If you have any more suggestions or feedback in the future, feel free to reach out. - Sophie ๐Ÿฅฐ

5 / 5 Share

Aug. 13, 2023

helping a lot thank you. She dealt with me patiently and helps me. I like your service will be in touch sure.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

I'm delighted to hear that you found my assistance helpful! It's wonderful to know that I could provide you with patient support to address your needs. If you have any more questions or require further assistance, please don't hesitate to reach out. Your satisfaction is my priority, and I'm here to help whenever you need it. Thank you for your kind words! - Sophie ๐Ÿฅฐ

5 / 5 Share

Aug. 12, 2023

I use this app for translating into Hebrew. The customer service is excellent, fast reply and problem solved quickly.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're glad to hear that you've had a great experience with our app and customer service team. We hope to continue providing you with top-notch service in the future. If you have any further questions or concerns, please don't hesitate to reach out to us. - Joewelyn ๐ŸŒน

5 / 5 Share

Aug. 9, 2023

Very nice support. Helped me with some theme problems in no time. The app is very useful for a good and fast translation. Highly recommended.

Using app

3 months

Total reviews

12

Average rating

5.0

Developer Reply

Thank you for your kind words! We're glad to hear that our support team was able to assist you promptly and effectively with your theme problems. ๐Ÿ’—๐ŸฅฐWe're also happy to hear that you find our app useful for fast and accurate translations. ๐Ÿ’—๐Ÿ’–Thank you for recommending us to others, and please don't hesitate to reach out if you need any further assistance. -nona๐Ÿฅฐ๐Ÿฅฐ

5 / 5 Share

Aug. 8, 2023

This apps is excellent And their customer support(Mariadel) is super responsive. I really appreciate her.

Store

GoMate

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're thrilled to hear that you've had a great experience with our app and our customer support team, especially with Mariadel. ๐Ÿฅฐ๐Ÿ’—We'll be sure to pass along your kind words to her and the rest of our team. If you have any further feedback or suggestions, please don't hesitate to let us know. Thank you for choosing our app!๐Ÿ˜ -nona๐Ÿฅฐ๐Ÿฅฐ

5 / 5 Share

Aug. 5, 2023

Great service. I had some specification about switcher and they set it as requested. I'm actually working to manually translate my store i will probably give or update my feedback after this is done. Thank you to Etranslate team for the quick response. Thank you Joewelyn for your kindness and professionnal service.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your positive experience with our team! We're thrilled to hear that we were able to meet๐Ÿ˜Š your specifications and provide you with great service. We appreciate your feedback and look forward to hearing from you again after you've completed your store translation. We'll be sure to pass along your kind words to Joewelyn ๐Ÿ˜and the rest of our team. Thank you for choosing Etranslate! -nona๐ŸŒป

5 / 5 Share

Aug. 3, 2023

The customer service responds quickly and has a very good attitude, waiting for the appearance after the modification is completed.

Store

SwiSok

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to share your positive experience with our customer service team! ๐Ÿ˜ŠWe're glad to hear that our team was responsive and had a great attitude. We look forward to serving you again in the future.๐Ÿ˜‰ -nona๐Ÿ’—๐Ÿ’—

5 / 5 Share

Aug. 3, 2023

App is quite easy to use, you can automatically translate everything then manually adjust the translations that aren't accurate. Also support is very quick to respond, which is a big plus

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We are happy to hear that our app's translation feature has been helpful for you and that our support team has been responsive. If you have any other suggestions or concerns, please feel free to let us know. - Sophie ๐Ÿ’–

5 / 5 Share

Aug. 2, 2023

Works great, i've tested quite a few apps so far and this one is the best with the most affordable pricing.

Using app

4 days

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for your positive review! We are thrilled to hear that our app is working well for you and that our pricing is affordable. We appreciate your business and hope to continue providing you with the best service possible. Let us know if you have any questions or feedback in the future. - Sophie ๐Ÿ’–

5 / 5 Share

Aug. 2, 2023

The app is good, straightforward and costumer service really helpful. I use it only for currency conversion, and there was an issue with it but customer service was fast to reply to me and in a few hours they solved the issue.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We are happy to hear that our app has been helpful for your currency conversion needs and that our customer service was able to quickly resolve any issues you had. We appreciate your business and hope to continue providing you with great service in the future. Let us know if you have any other feedback or concerns. - Sophie ๐Ÿ’–

5 / 5 Share

Aug. 2, 2023

I really like the app, what I like the most is that the app is really easy to use with a lot of great features and a great service, u got ur problem really quick solved..really recommended

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your positive review! We are delighted to hear that you find our app easy to use and enjoy the great features and service we offer. We appreciate your recommendation and hope to continue providing you with the best service possible. If you have any other feedback or questions, please let us know. - Sophie ๐Ÿ’–

5 / 5 Share

Aug. 1, 2023

you can translate very well and quickly and the service is also super fast and the answer is immediate, thank you keep it up

Store

BLIVARA

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We are glad to hear that our translation feature is working well for you and that our service is fast and responsive. We appreciate your support and will continue to strive for excellence. If you have any other feedback or questions, please let us know. - Sophie ๐Ÿ’–

5 / 5 Share

July 31, 2023

Very quick response even on weekends. A programmer was able to solve the problem quickly. I can recommend the app and the support

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a positive review! We are glad to hear that our support team was able to assist you quickly and effectively. We appreciate your recommendation and hope to continue providing excellent service to you in the future. -nona๐Ÿ’—

5 / 5 Share

July 30, 2023

Intuitive and good app for translating fast your homepage. Support is available 24/7, helpful and super friendly.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that you find our app intuitive and helpful for translating your homepage quickly. Our support team is always available to assist you whenever you need it. We appreciate your support and hope to continue providing you with a great experience. - Mariadel๐Ÿ’–

5 / 5 Share

July 22, 2023

Sophie was great she answered all my question. She gave instructions and sent screenshot for my view

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving a positive review about Sophie's helpfulness and efficiency. We appreciate your feedback and hope that you continue to have a positive experience with our services. If you have any further questions or concerns, please do not hesitate to reach out to us. - Sophie ๐Ÿ’–

1 / 5 Share

July 17, 2023

This app is rubbish, I chose the 19.99 per month plan. As a result, the translation language can never be accessed, no matter how to shut down and restart, or refresh. Image translation can only translate media sources, not details pages. Asking customer service is a waste of time. They don't listen to what the customer's question is and answer it randomly. I'm so annoyed at wasting an afternoon of my time. The bill is still there after uninstalling it. I am currently contacting Shopify to cancel the bill

Store

JJparty

Using app

About 7 hours

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for bringing this issue to our attention. We apologize for the inconvenience and frustration you experienced with our translation app. We take customer feedback seriously and will work to address the issues you mentioned, including improving our customer service. We understand that you are seeking to cancel the bill through Shopify and we will ensure that this is processed promptly. Again, we apologize for any inconvenience caused and appreciate your feedback. -nona

5 / 5 Share

July 15, 2023

We had an issue with localization of the translations, the customer service helped us to solve and all working perfectly

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review. We're sorry to hear that you experienced an issue with localization, but we're glad to hear that our customer service team was able to help you resolve the issue and that everything is now working perfectly. If you have any further concerns, please don't hesitate to reach out to us. - Sophie ๐Ÿ’–

5 / 5 Share

July 14, 2023

Thank you very much for your help! Quick and simple <3 I recommend using the online help. Sophie is gorgeous!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

You're welcome! I'm glad I could assist you quickly and easily. Thank you for recommending our online help. I appreciate your compliment about Sophie, she is indeed a great asset to our team. - Sophie ๐Ÿ’–

5 / 5 Share

July 11, 2023

The best service I've had so far. The Attendant helped me with everything I needed, and was super attentive, I always hope to be able to contact her if she has any questions.

Store

AnyLoo

Using app

28 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your positive experience with our service. We are thrilled to hear that our Attendant was able to assist you with everything you needed and provide you with excellent customer service. We appreciate your kind words and look forward to serving you again in the future. -nona๐ŸŒป

5 / 5 Share

July 10, 2023

Good job! Good App and good service team, fast response! Highly recommended! I used it for one year, everything goes well.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words and for recommending our app and service team! We're thrilled to hear that you've had a positive experience using our app and that our team was able to provide fast and helpful support. We appreciate your loyalty over the past year and look forward to continuing to serve you in the future. - Sophie ๐Ÿ’–