Langwill：AI Language Translate
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My experience with this app has been highly disappointing. Despite opting for the highest plan, the translations provided are often outdated and incomplete for various countries. The promised auto-update feature is non-functional, forcing me to manually synchronize content daily across 20 countries. Despite reaching out to customer service over 50 times, the issue persists, with the response consistently claiming their developers are addressing it. Recently, the app introduced an update limiting the number of words that can be translated without additional payment, a significant drawback not disclosed during subscription. This, coupled with an exorbitant monthly fee, makes the overall service feel like a rip-off. I am effectively paying for a service that falls short of its promises and now comes with additional restrictions on translations. I strongly advise others to avoid the hassle and explore alternative solutions.
We sincerely apologize for the disappointment you've faced with our app. Your feedback about outdated translations and the non-functional auto-update feature is invaluable, and we're actively addressing these issues with our development team. Regarding the recent update on word limits, we apologize for any oversight in communication. Your concerns are noted, and we're working to improve transparency about updates affecting our users. We understand the frustration, and we're committed to making things right. If you're open to it, please reach out to us at so we can discuss your specific concerns and work towards a resolution. Thank you for your patience, and we hope to have the opportunity to improve your experience. Best regards, Maiadel // Etranslate Customer Support
🌟🌟🌟🌟🌟 Thank you so much for the five-star review! We're thrilled to hear that you had a positive experience. 😊 Your support means the world to us! 🌎✨ Best regards, Sophie💗 Etranslate Customer Support 🌟
service client inutile, le glossaire ( qui m'est necesseraire) ne fonctionne pas , 2 mois a essayer de trouver une solution avec le service client , pour rien. a chaque fois je dois leur réexpliquer le problème , on me dit que l'on me recontactera sous x jours , on ne me recontacte jamais, et quand je le fais on ne m'apporte aucune solution.. en gros on paie pour un service qui ne fonctionne pas. très mécontente!
Bonjour à tous, Nous nous excusons sincèrement pour la frustration et les désagréments que vous avez subis avec notre service clientèle et les problèmes que vous avez rencontrés avec la fonction glossaire. Nous comprenons l'importance d'un service fonctionnel et regrettons profondément de ne pas avoir répondu à vos attentes. 😥 Vos commentaires nous sont précieux et nous tenons à vous assurer que nous prenons cette question au sérieux. Nous recherchons activement la cause profonde du problème afin de mettre en œuvre une solution permanente. Nous reconnaissons que le retard important dans la résolution du problème et le manque de communication efficace de notre part n'ont pas été à la hauteur des normes de service que nous nous efforçons de fournir. 🌹 Une fois encore, nous vous présentons nos excuses pour les désagréments que vous avez subis et nous nous engageons à faire en sorte que vos préoccupations soient résolues de manière satisfaisante. Nous vous remercions d'avoir porté ce problème à notre attention et nous apprécions votre patience pendant que nous nous efforçons de rectifier la situation. 🤗 Si vous avez d'autres détails à nous communiquer ou d'autres préoccupations, n'hésitez pas à nous contacter directement. 😊💓 Je vous prie d'agréer, Madame, l'expression de mes salutations distinguées, Sophie | Etranslate Support
not good
Hello there, Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience fell short of your expectations, and we appreciate your honesty. We understand that everyone's perspective is unique, and we would love the opportunity to learn more about your specific concerns. Your insights are crucial for us to identify areas for improvement and ensure a better experience for all our customers. If you could provide more details about what aspects you found lacking or what issues you encountered, we would be grateful. Our goal is to address any issues promptly and make the necessary improvements to enhance our service/product. We are committed to providing the best possible experience for our customers, and your feedback is invaluable in helping us achieve that. We hope you'll consider giving us another chance to meet or exceed your expectations in the future. Thank you for your time and consideration. Best regards, Mariadel 🌟 Etranslate Customer Support
Thank you so much for your fantastic review! We're thrilled to hear that our app has earned the title of "Best App of all time" in your book! 🙌 Your support means the world to us. If you ever have more feedback or suggestions, feel free to share. Happy using! 🚀😊 Best, Nona|ETranslate Team👩💼
Marche bien. Bon support, réactif et à l'écoute.
Merci beaucoup pour votre retour positif ! Nous sommes ravis de savoir que notre support a été à la hauteur de vos attentes et que vous avez apprécié notre réactivité et notre écoute. N'hésitez pas à nous contacter si vous avez besoin d'aide à l'avenir. Best, Nona|ETranslate Team 🌐
Best App of all time.
🌟 Thank you so much for your fantastic review! We're thrilled to hear that our app has earned the title of "Best App of all time" in your book! 🙌 Your support means the world to us. If you ever have more feedback or suggestions, feel free to share. Happy using! 🚀😊 -Sophie|Etranslate Team👩💼
I've had an excellent experience with ETranslate - their team is incredibly supportive. I wholeheartedly recommend their services.
Thank you so much for your glowing review! 😊 We're thrilled to hear that you've had an excellent experience with ETranslate. Our team is dedicated to providing exceptional support, and we truly appreciate your recommendation. 🌟 If you ever need assistance in the future, feel free to reach out – we're here for you! 🌐💬 -Sophie|Etranslate Team👩💼
nice app with good customer service.
Thank you for your kind words! 😊 We're delighted to hear that you find our app helpful, and we're committed to providing excellent customer service. If you have any further questions or need assistance, feel free to reach out! 🚀👍 -Sophie|Etranslate Team👩💼
Very helpful support service. Haven't tried the app completely but looks easy to use.
Thank you for your positive feedback! 😊 We're thrilled to hear that our support service has been helpful to you. If you ever decide to explore the app further, we hope you find it as easy to use as it looks! 🚀 If you have any questions or need assistance in the future, feel free to reach out. Happy exploring! 🌟 -Sophie|Etranslate Team👩💼
Good app very nice and helpfull support
Thank you for your positive feedback! 🌟 We're delighted to hear that you find our app helpful, and we appreciate your kind words about our support team! 🚀 If you ever need assistance, feel free to reach out. Happy using! 😊👍 -Sophie|Etranslate Team👩💼
🌟🌟🌟🌟🌟 Thank you so much for the fantastic five-star rating! We're thrilled to hear that you had a positive experience with our product/service. Your support means the world to us! 🚀🙌 #HappyCustomer -Sophie|Etranslate Team👩💼
It‘s easy to use
Thank you for your review! We're happy to hear that you found our product easy to use. We strive to create products that are user-friendly and accessible to everyone.🥰 If you have any suggestions on how we can improve the user experience, please let us know. We appreciate your feedback! 💞 Best Regards, Nona|Etranslate Support Team
Great support, very quick and friendly! Thanks
Thank you for your positive feedback! We're glad to hear that our support team was able to provide you with quick and friendly assistance. 💞If you ever need any further assistance, please don't hesitate to reach out to us again.💞 All the Best, Nona| ETranslate Team
🌟 We're delighted to have been of assistance. If you ever have more questions or need further help, please don't hesitate to reach out. We're here to provide you with top-notch support! 🤩👏👍 All the Best~ Nona|ETranslate Team
Thank you so much for the fabulous five-star rating! 🌟 We're thrilled to hear that you had a positive experience! If there's anything specific that made your time with us exceptional, feel free to share. 😊 Your feedback means a lot to us! 🙌 #HappyCustomer Sophie|Etranslate Support Team🥰
🌟🌟🌟🌟🌟 Thank you so much for the five-star rating! 🙌 We're thrilled to hear you had a positive experience! If you ever need assistance or have feedback, feel free to reach out. 😊👍 #HappyCustomer #FiveStarReview Sophie|Etranslate Support Team🥰
Thank you for the five-star rating! 🌟 We're thrilled to hear you had a positive experience! If you have any feedback or suggestions, feel free to share. 😊 -Sophie|Etranslate Team👩💼
Eine sehr übersichtliche Translate App mit individuellen Funktionen und einem schnellen und hilfreichen Service. Jeder im Team bei ETranslate versucht dir zu helfen wenn Probleme auftauchen. Auch der Preis für diesen Service ist im Gegensatz zu anderen angemessen günstig. Nur kleine Verbesserungen sind noch nötig um die App zu Perfektion zu gestalten: - Die Funktionen der Auto- Übersetzungen sind super. Doch sind bei einigen Sprachen Verbesserungen vorzunehmen, damit Kunden auch eine korrekte Grammatik in der Sprache lesen können. Vor allem in der Sprache deutsch und Portugiesisch. Die App macht genau das was beschrieben wurde, mit vielen netten Funktionen und individuellen Anpassungen auch zur SEO Optimierung. Klare Empfehlung für die App!
Vielen Dank für Ihre ausführliche und hilfreiche Bewertung unserer Translate App! 😊 Wir schätzen Ihr positives Feedback und Ihr Engagement, um uns bei der Verbesserung unserer Dienste zu unterstützen. Wir nehmen Ihre Anmerkungen zu Herzen und arbeiten daran, die von Ihnen genannten Verbesserungsvorschläge umzusetzen, insbesondere die Bestätigungsschritte, um versehentliche Übersetzungen zu verhindern und die Grammatik in Deutsch und Portugiesisch zu optimieren. Wir freuen uns, dass Sie mit den Funktionen und individuellen Anpassungen der App zufrieden sind, insbesondere in Bezug auf die SEO-Optimierung. Wir werden hart daran arbeiten, die von Ihnen genannten Updates durchzuführen, und hoffen, beim nächsten Mal 5 Sterne von Ihnen zu verdienen. Vielen Dank für Ihre klare Empfehlung! 💫🌟 - Sophie
Very very quick response and help of customer support, Thanks Belle for quick assistance!!!
We're thrilled to hear you had a great experience with our customer support team! 😊 Thank you for your kind words, and a big shoutout to Belle for her quick assistance! If you ever need help in the future, don't hesitate to reach out. 💫🌟 -Sophie|Etranslate Team🌐💎
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