Langwill: Language Translate
Shopify language translator,Shopify translate,currency
Rating
4.6
feedback
1,221
chart
#2,543
All reviews
Rating Breakdown
Oct. 24, 2023
very fast support
🚀 Thank you for your amazing review! We're over the moon to hear that you found our support to be very fast. ⏩ Our team is dedicated to providing lightning-fast assistance whenever you need it! If you have more questions or require help in the future, don't hesitate to get in touch. We're here to assist you in a heartbeat! 💨👍 Best Regards, Nona|Etranslate Team🥰
Oct. 23, 2023
Great and friendly support
🌟 Thank you for your wonderful review! We're thrilled to hear that you found our support to be great and friendly. 😊 Our team is here to provide top-notch assistance with a smile! If you ever have more questions or need help in the future, don't hesitate to reach out. We're always here for you! 🌼👏 Thank you, Nona|Etranslate Team💞
Oct. 23, 2023
Excellent
😊 Thank you for your kind words! We're delighted to hear that you had an excellent experience. 🌟 If you have any further feedback or if there's anything more we can do for you, please feel free to let us know. Your satisfaction is our priority, and we're here to assist you whenever you need. Thanks for choosing us! 🙌🌼 Best Regards, Nona|Etranslate Team
Oct. 23, 2023
It crashed my store. It's not working. Translated only few words. DO NOT RECOMMEND
Hello there, We apologize for the inconvenience you experienced with our service, and we genuinely appreciate your feedback. We understand how critical it is for our service to work seamlessly with your store, and we're sorry to hear that it caused issues and only partially translated the content. 😥 Our team is committed to resolving these issues and ensuring that your experience improves. We take your feedback seriously and will investigate the matter thoroughly to prevent any recurrence. If you're open to it, we'd appreciate the opportunity to connect with you directly to understand the specific issues you encountered and work towards a solution. Please reach out to our support team, and we'll do our best to address your concerns promptly. Thank you for bringing this to our attention, and we hope to have the chance to make things right and provide you with a better experience in the future. 🌻 Best regards, Sophie|Etranslate Team
Oct. 23, 2023
Amazing customer service: very fast and useful. It solved my problem in 5 minutes
Thank you for your fantastic review! 😊 We're thrilled to hear that you had an amazing experience with our customer service. 🌟 Our team takes pride in providing fast and effective solutions, and it's wonderful to know that we were able to resolve your issue in just 5 minutes. ⏱️ We appreciate your kind words and your support. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help! 🤗 Warm regards, Nona|Etranslate Team 💗
Oct. 21, 2023
Die App macht was es soll und ist günstig. Ich wäre tatsächlich aber auch nicht bereit mehr zu zahlen. Den es ist die mit Abstand langsamste App die ich in meiner Jahrelangen Erfahrung bei Shopify sammeln konnte. Ich rede hier nicht vom Übersetzen sondern vom bloßen öffnen der App das dauert teilweise mehrere Minuten und ich muss wieder die App schließen und es mehrfach probieren bis es funktioniert. Es liegt weder an Shopify an meinem Internet oder Computer alles läuft flüssig nur diese App nicht. Wenn ich auf Übersetzen gehe das gleiche wieder. Dann wenn ich auf eine Sprache gehe usw. also die App macht wirklich was es soll und wenn der Preis nicht akzeptabel wäre hätte ich es und das obwohl ich es erst heute installiert habe bestimmt 50 mal gelöscht, ich bin bestimmt 20 Jahre gealtert wegen dieser App und tue es immer noch. Wenn Ihr für eine Aufgabe 10 Minuten einplant erhöht es lieber auf 45 Minuten (Kein Witz) durch diese unterirdische Geschwindigkeit dauert es mindestens wenn es gut läuft im durchschnitt 4-5 mal länger. Wenn es schlecht läuft 10 mal. Man sagt Zeit ist Geld und wenn ihr nicht viel Zeit habt dann lieber mehr zahlen. Ich hatte einige wenige Stunden geplant dauern wird es aber wahrscheinlich eine Woche. Aktuell habe ich die Zeit also lohnt es sich. Aso und nicht alles wird Übersetzt. In der App zeigt es an das alles Übersetzt wurde aber Fehlanzeige. Man klickt drauf es hat es wirklich übersetzt aber es überträgt es nicht auf die Website, ich dachte Okay vielleicht muss man warten bis es Synchronisiert etc. aber Fehlanzeige, wie man das gefixt bekommt keine Ahnung. Kann es nicht Manuell übersetzten weil es eben schon übersetzt ist und das korrekt wird nur nicht auf den Shop übertragen.
Hallo zusammen, vielen Dank für Ihr Feedback. Wir entschuldigen uns für die langsamen Ladezeiten und alle Unannehmlichkeiten, die Ihnen dadurch entstanden sind. Wir arbeiten ständig daran, die Geschwindigkeit und Leistung unserer App zu verbessern. Was die Übersetzungsprobleme angeht, so werden wir alle Bugs oder Störungen, die das Problem verursachen könnten, untersuchen und beheben. Wir bedanken uns für Ihre Geduld und Ihr Verständnis und hoffen, Ihnen in Zukunft ein besseres Erlebnis bieten zu können. Mit freundlichen Grüßen, Sophie | Etranslate Support
Oct. 20, 2023
very good APP,easy to use,quick respond customer service.
Thank you for your positive feedback! We are thrilled to hear that you found our app easy to use and that our customer service team was able to respond quickly to your needs. We appreciate your support and look forward to continuing to provide you with excellent service. Thank you for choosing our app!💕🥰 - Sophie 🤩
Oct. 19, 2023
Perfect and quick customer service. The app translates perfectly.
Thank you for taking the time to share your positive experience with our app and customer service team. We are delighted to hear that the app translated perfectly and that our customer service team was able to assist you in a quick and efficient manner. Your satisfaction is our top priority and we look forward to continuing to provide you with excellent service. Thank you for choosing us! 💕🥰 - Sophie 🤩
Oct. 16, 2023
very good app! The support is very kind and always responding quick and trying their best to help you. Especially Sophie did her best to help me with my problems.
Thank you for your positive feedback! We're delighted to hear you find our app excellent. Our support team, including Sophie, is always dedicated to providing quick and helpful assistance. Your satisfaction is our priority! 😊❤️ - Mariadel/Etranslate Team
Oct. 10, 2023
Best service!!, great helpdesk and very available, got immediate great help and solved every problem real quick, Very recommended.
Thank you for your glowing review of our service and helpdesk. We are thrilled to hear that we were able to provide you with immediate and effective assistance to solve your problems. Your recommendation means a lot to us, and we appreciate your feedback. We look forward to continuing to exceed your expectations in the future.🥰 -Sophie😍
Oct. 5, 2023
Very quick response whilst still on the free trial for the growth plan, got some specific advice on translating content in 3rd party apps. Going to try it now!
Thank you for sharing your positive experience with our customer service team! We're thrilled to hear that you found our response time quick and that you received specific advice on translating content in 3rd party apps. We hope that you find this advice helpful and that it helps you to make the most of our app's features. If you have any further questions or need assistance with anything, please don't hesitate to reach out to us. We're always here to help!🥰 -Sophie😍
Sept. 28, 2023
It was great experience to use this app.. The customer support is really great especially Mariadel is very good to support..Thanks for the support.
Thank you for your positive review! We are glad to hear that you had a great experience using our app and that our customer support, especially Mariadel, was able to assist you effectively. We appreciate your feedback and hope to continue providing excellent service to you in the future.🥰 -Sophie😍
Sept. 27, 2023
What an amazing app with excellent features. Also, this is the best support I have ever received from a team. Nona and Sophie helped me solve my issues quickly. If I could give more than 5 stars, I would definitely do it. I 100% recommend the app.
Thank you for sharing your positive experience with us! We're thrilled to hear that you found our app to be amazing with excellent features and that our support team was able to assist you in a timely manner. We appreciate your recommendation and look forward to serving you again in the future!🥰 -nona🥰🥰
Sept. 24, 2023
great support
Thank you for your positive feedback! We are glad to hear that you had a great experience with our support team. If you need any further assistance, please don't hesitate to reach out to us. 🤗💗 - Joewelyn🌹
Sept. 21, 2023
Using app
Over 2 years
Total reviews
6
Average rating
5.0
Thank you for taking the time to leave a review. We appreciate your feedback and hope to continue providing you with excellent service.💖💖 -Sophie😍
Sept. 20, 2023
Mariadel was great in working on my issue. She escalated the issue to the developers. I expect we will have the issue fixed in no time.
Thank you for your review! We're happy to hear that Mariadel was able to assist you with your issue and that it has been escalated to the developers. We appreciate your patience and we're confident that the issue will be resolved soon. If you need any further assistance, please don't hesitate to reach out to us.💖💖 -Sophie😍
Sept. 20, 2023
Supporto clienti molto disponibile e risolve i problemi velocemente. Interfaccia grafica dell'app intuitiva e ben organizzata.
Sono felice di sentire che il supporto clienti è stato utile e che l'interfaccia grafica dell'app è stata facile da usare. Se hai bisogno di ulteriore assistenza, non esitare a contattarmi.💖💖 -nona😍
Sept. 18, 2023
Good support, meets our needs. Exactly what we need.
Thank you for your feedback! I'm glad to hear that our support has been helpful and that we are meeting your needs. Please let us know if there is anything else we can do to assist you. 🥰💕 -Sophie💗
Sept. 18, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope you had a positive experience with our product/service. 🥰💕 -Sophie💗
Sept. 18, 2023
The customer support is very quick and very helpful. I will recommend it to all store owners. Thank you sophie for your assistance.
I'm glad to hear that you had a positive experience with our customer support team and that Sophie was able to assist you. Thank you for recommending our service to others! 🥰💕 -Sophie💗