All reviews

Rating Breakdown

  • 5
    90% (1,094 ratings)
  • 4
    4% (52 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (8 ratings)
  • 1
    5% (55 ratings)
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5 / 5 Share

Jan. 19, 2023

Excellent app, does everything I need. I have no complaints, now i just have to keep writing to reach 100 characters

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 16, 2023

This is great. Well worth using the software. Customer service is also very professional and will help us translate for free!

Store

aiwibi

Using app

About 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 14, 2023

Good customer service! Some small errors in translation can occur, however this is normal with an automated translation. User interface could be a bit more accesible. Sometimes difficult to find what you are looking for.

Store

Qumpi

Using app

27 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 14, 2023

Great app, amazing customer service! Highly recommend ! The free plan is great if you want to translate 1 language :)

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2023

Very good support and solution it's working fine on my store Thanks, development and support team ,

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2023

Very good translate/currency app and affordable! Easy to set configure and set up! I am also satisfied with the customer service! Recommended!

Using app

About 2 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Jan. 7, 2023

Easy to use and intuitive. Overall had a positive experience with the available features and the chat support.

Using app

About 18 hours

Total reviews

1

Average rating

4.0

1 / 5 Share

Jan. 6, 2023

I've never had so many problems with apps, just with this one!!!!!!!!!!!!!!!!!!!!!! If I had known about these issues, I would never have installed this app. Now I'm not deleting it because it changed the code in my store theme!!! I don't have much free time to deal with the theme code. When I do everything according to the instructions, a window appears at the bottom of the site that says: Error Liquid: could not find fragments of assets/etranslate-language-switch-control.liquid Error Liquid: could not find fragments of assets/etranslate-rtl.liquid And this is visible to customers. I've been trying to delete this app for the third day and I can't, no one from the support service wants to help me!

Store

soeja

Using app

About 1 hour

Total reviews

2

Average rating

3.0

Developer Reply

Hi soeja, I apologize for the inconvenience you experienced when trying to get support from our team. It's never our intention to leave a customer feeling unsupported, and I'm sorry if that was your experience. We value all of our customers and strive to provide the best possible support. Our team, in fact assist you with your concerns and request. If you would like to discuss the matter further and see if there is anything we can do to resolve the issue, please don't hesitate to contact us. We are here to help. Thank you for bringing this to our attention. Sincerely, Etranslate team

5 / 5 Share

Jan. 6, 2023

The plugin team is very helpful. Thank you for your help. The plugin team is very helpful. Thank you for your help.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

The app met expectations and works well. Lisa from the support center was very helpful and quickly resolved my issues that came up.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 4, 2023

Lisa is very patient and gentle in the way she helps. She answered all my questions and in the end we solved the problem together like a real team. I highly recommend her.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2023

Une expérience super et au top avec Shermlia et Lisa à chaque travail que je demande elle sont toujours la très vite je vous la recommande à 1000 % l'application toujours un travail parfait comme si c’était pour elle une assistance rapide est vraiment top sincèrement n'hésitez pas de travailler avec cette application vous allez être entièrement satisfait merci Shermlia et Lisa ❤️❤️

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 31, 2022

The app is really great because it is very easy to use and everything translates without any problems. The employees were very helpful and friendly

Store

LaRoset

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2022

誰に質問しても大変感じの良い答えを返して下さった。翻訳がページに反映されなかったりしたが、困ったことがあると即座にご対応頂けて大変助かりました。ありがとうございました。引き続きどうぞ宜しくお願い致します。

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 25, 2022

Lisa is so kind, she fixes all problems within a few munites. I really appreciate her help, we recommend this app for language translate.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2022

Had an issue with the layout of a localized version - got answers within minutes. Excellent experience, can recommend! Thanks folks (:

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2022

Thank you Lisa for your help! Your service is much appreciated. Quick response to my query and professionally assisted.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 16, 2022

Good live support experience. The app is very simple and easy to use. It even looks exactly like it's integrated with Shopify.

Using app

35 minutes

Total reviews

4

Average rating

5.0

1 / 5 Share

Dec. 14, 2022

It worked well for a few days. However the automatic updates didn't work. The customer service experience is awful. The bottom line is i have to translate everything manually in their app....what's the point??!!!!

Using app

22 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 12, 2022

Very good experience! They helped me with my problems and his services works very well!!!!!

Using app

27 days

Total reviews

2

Average rating

5.0