All reviews

Rating Breakdown

  • 5
    87% (533 ratings)
  • 4
    5% (30 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    7% (40 ratings)

Reviews with Text

  • 94% (576)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 20, 2022

the customer service is responsive and really helpful. they even allow me to enjoy unlimited credits and remove Etranslate brand logo. 他們的客服很給力,協助我讓翻譯盡快呈現出來,也提供我無限點數用來做自動翻譯,還幫我移除了app的logo。

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Vaast Bikes Japan, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

Sept. 18, 2022

Amazing help! Fast and efficient.. Pleased to feel supported by them. they saved me alot of time and effort!

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello Louis XV, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

Sept. 16, 2022

目前看来不错,网站自动翻译成各种语言,能够自动翻译新添加的产品页面。目前能看出对于一些国家的转化是有帮助的, 具体转化率还有待观察。服务不错,都能及时帮忙解决问题。对于做全球客户的商家,多语言选择还是推荐的。

Using app

4 days

Total reviews

7

Average rating

5.0

Developer Reply

你好 Kidstoyover, 非常感谢您的认可,我们很高兴您对我们的应用程序和服务感到满意!!!🤩 如果您需要我们的帮助或有什么我们可以帮助的,我们总是在这里! 干杯!🥂 此致, Etranslate 团队

5 / 5 Share

Sept. 15, 2022

It's a very good App. You won't want to miss it because of its convenience. You can manually translate the active products or the inactive products in this app. At the same time, I see that some apps can't separate active products and inactive products.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello kakichic, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

1 / 5 Share

Sept. 14, 2022

I've been writing to support for a month to fix one error, and after a month they still haven't fixed it! I pay for the Grow plan, where they offer Premium support. Disaster!

Using app

26 days

Total reviews

8

Average rating

3.6

Developer Reply

Hello AMOUR Parfums, Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern. Also, you can reach us through our email at [email protected] and also via live chat, we are available 24/7. Once again, we deeply apologize for the inconvenience that this was caused you. Best Regards, ETranslate Team

5 / 5 Share

Sept. 13, 2022

I love the app Shermelia's excellent support helped me. The app itself is also great. You are an excellent team.

Store

Balanu

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Balanu, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

Sept. 13, 2022

Great experiences. very help full thank you..........................................................

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Youboost , Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

1 / 5 Share

Sept. 12, 2022

The most 3rd class app ever seen on Shopify app store. The app is created just to earn money through 1st month charges i guess. This never translates complete pages and translation is only 40-50% accurate.

Using app

15 days

Total reviews

6

Average rating

3.7

Developer Reply

Hello Devshoppe, Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern. Also, you can reach us through our email at [email protected] and also via live chat, we are available 24/7. Once again, we deeply apologize for the inconvenience that this was caused you. Best Regards, ETranslate Team

5 / 5 Share

Sept. 12, 2022

love the app excellent support by Shermelia, she helped me a lot and was able to guide me and suggest me some things to do. The app itself is also great and I don't have any problem with it

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello The Mylo shop, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

Sept. 11, 2022

great customer support ever...very useful and easy-to-use app for Currency ... one of the most recommended apps from my side...

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello theaspora, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

Sept. 9, 2022

Great app. It's probably the cheapest translation app out there for the features that it gives you. I tried a couple before but was not happy with the, I've been using this app for two months now and it's great. Easy to implement and use. Highly recommend. :)

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Švara su Šypsena, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

Nov. 14, 2023

It's good. The customer service has been replying with patience. I will recommend it to people who need website translation. I hope they can successfully sync our pages soon.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello Femobook, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

Sept. 7, 2022

I had some issues making the language selector work at first, but I reached out to Shermelia from Customer Service and she has helped me so good! Shermelia and the development team managed to fix the problem very quickly. Would definitely recommend this app.

Using app

2 months

Total reviews

5

Average rating

3.6

Developer Reply

Hello K-Beauty Store, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

1 / 5 Share

Sept. 7, 2022

A l'inverse de ce qui est dit l'application ne gere pas les avis de judgeme. En plus si vous avez des article sans variantes il affichera (et traduira) les case de variantes!!!! Donc pour les produits sans variante vous aurez quand même le selecteur de variantes qui s'affichera sur les pages traduite avec marqué "Titre" et "titre par défaut". J'ai essayé de regler cela avec le SAV mais aucune solutio acceptable ne m'as été proposé si ce n'es d'exporter tout mes produits et changer cela manuellement (a refaire à chaque fois que vous faites un nouveau porduits). Pareil pour les avis, je devais les exporter, les faire passer avec une autre application pour ensuite les réinjecter dans l'app de traduction... Et naturellement opération à refaire à chaque fois... Si vous avez uniquement des produits avec des variantes et que vous n'utilisez pas judgeme pourquoi pas (même si l'interface est pas très intuitive) mais sinon fuyez

Using app

About 4 hours

Total reviews

9

Average rating

4.1

Developer Reply

Bonjour La Magie du Naturel, Merci pour vos précieux commentaires. Nous sommes vraiment désolés d'apprendre votre récente expérience avec nous. Il est regrettable de savoir que vos attentes n'ont pas été satisfaites. Nous allons sûrement résoudre tous vos problèmes et nous assurer que vous êtes satisfait de nos services. Nous sommes disponibles 24h/24 et 7j/7, vous pouvez toujours nous contacter via le chat en direct ou par e-mail : [email protected] disponible sur votre compte. Nous affectons un responsable du support pour enquêter et résoudre votre problème. Encore une fois, je m'excuse pour la gêne occasionnée et je tiens également à vous assurer que vous êtes notre précieux utilisateur et nous veillerons à ce que vous soyez ravi de nos services. Sincères salutations Équipe d'assistance ETranslate

5 / 5 Share

Sept. 4, 2022

This has been the most amazing app for translating, I have installed many other before, this was the easiest to work with. And Lisa from customer service was so helpful through installing the app !!!

Store

Yeon

Using app

29 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Hello Yeon, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

Sept. 2, 2022

The currency creation will not work, the customer service guides patiently and uses the authorization to assist in the installation, and the problem is solved, the service is really good

Store

Mercury

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Mercury, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

Sept. 1, 2022

Ich finde die App sehr nützlich für meine Webseite. Die Kundenbetreuerin Shermelia hat mich auch sehr sehr gut betreut und konnte meine Probleme sofort lösen. Sehr kompetent und freundlich.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hallo Kitapbook, Vielen Dank für Ihre Zustimmung und wir freuen uns sehr, dass Sie mit unserer App und unserem Service zufrieden sind!!!🤩 Wir sind immer da, wenn Sie unsere Hilfe brauchen oder wenn es etwas gibt, bei dem wir helfen können! Prost!🥂 Mit freundlichen Grüßen, Etranslate Team

5 / 5 Share

Sept. 1, 2022

A fantastic app when you properly get into it. Clean, sharp and easy to use. Support from Shermelia is top drawer!

Using app

About 18 hours

Total reviews

21

Average rating

5.0

Developer Reply

Hello there, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

Aug. 31, 2022

Very friendly customer support and helps with any questions in seconds! Love the app so far. Would recommend getting it for your store!

Using app

42 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hello Rest Therapy, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

Aug. 31, 2022

I am extremely satisfied with this app and with the support team. I have a bilingual site and use this app for manual translations. The app meets all my needs. Moreover, whenever there is an issue, the support team provides quick support. Very recently, I had a small issue and reached out to them. Shermelia, from the support team, quickly addressed my concern and escalated it to the developers. She then followed up with me once the issue was resolved. A big thank you goes out to them for the excellent service!

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello Papille Urbaine, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team