All reviews

Rating Breakdown

  • 5
    90% (1,094 ratings)
  • 4
    4% (52 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (8 ratings)
  • 1
    5% (55 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 15, 2023

very well Thank you all We hope that the translation will be improved in a larger way You have all my respect

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2023

very good, lisa is a nice women. i need more credits and she give me that. erg behulpaam en snelle reacties

Store

Baratos

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2023

Lisa a été d'une grande aide dans la résolution de problèmes divers ! Echanges courtois et efficaces. Je n'hésiterai pas à solliciter à nouveau l'interface si besoin.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2023

I use the app both for translation and currency conversion and i enjoy it allot! I especially recommend the support team remarkable service! Lisa has been tremendous help

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 10, 2023

i recommend this great program.and the support staff are wonderful....................................

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2023

Lisa did a great job of helping me out - quickly and efficiently, but also friendly! Of course, I had just not looked properly, but she didn't make me feel stupid for it ;)

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

The customer service is patient and the software is more practical.

Store

YFSHINE

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2023

Provide excellent service He has customer service. If you find any problem within a short period, it will be resolved

Using app

7 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Feb. 7, 2023

Very bad service, never use this app again, the service read your all requests but doesn't reply one words. DISAPPOINTED!

Using app

About 1 hour

Total reviews

2

Average rating

3.0

Developer Reply

Dear Peakrose,  I apologize for the delay in responding to your recent inquiry. I understand that prompt and professional customer service is important to you, and I deeply regret that I was not able to provide that level of service in this instance. Please allow me to explain the situation. Our support team has been experiencing an unprecedentedly high volume of tickets, and as a result, response times have been longer than usual. I understand that this delay may have caused frustration and inconvenience, and I would like to offer my sincerest apologies. I would like to assure you that we are doing everything in our power to address the backlog and to provide the best possible customer experience. I am personally committed to resolving your issue as quickly as possible and to providing the high level of customer service that you deserve. If you would like to discuss your experience further or if there is anything else I can assist you with, please do not hesitate to reach out. Thank you for your understanding and your continued support. I look forward to the opportunity to serve you better in the future. Sincerely, Etranslate Support Team.

5 / 5 Share

Feb. 7, 2023

I've had around 10 questions ever since I've used this app, and live chat has been amazing. It has amazing functions and great people behind it.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

Pretty easy to manage.. my entire website was translate in less than 1min.. If necessary the online assistance is quickly around to take care of your issue.. Many THANKS again to Liza for your help, support and kindness. David K. (from Paris)

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2023

The attention is great, free credit is mostly enough to get you started and the prices for word packages are pretty fair if you ask me.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2023

Im very happy with this app. It offers many possibilities. Also the customersupport is excellent. Very friendly and professional!

Using app

5 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 28, 2023

Excellent app, does everything I need. Now I just have to fill out the last characters to reach 100 :)

Using app

1 day

Total reviews

3

Average rating

5.0

4 / 5 Share

Jan. 28, 2023

Have not used the app long enough to make a proper review, but it seems to do what it says. I just wish i could translate more than one language for free. I would like to add, customer service was very quick to reply to me, very helpful, patient and kind. So that is a plus for sure. I would recommend.

Store

BOBO

Using app

2 months

Total reviews

2

Average rating

4.5

1 / 5 Share

Jan. 26, 2023

I've never had so much trouble with an app until I used this one. After uninstalling the app 3 times in a row it still appears at the bottom of my website. I don't know how to work with website codes and it looks like this is in the code. Someone help me please!

Store

MKSHOP

Using app

17 minutes

Total reviews

3

Average rating

3.0

Developer Reply

Hi MKSHOP, Hi there, I hope you are doing well. I want to inform you that if the app is uninstalled without disabling the language switcher, it will still be present in your shop. We have attempted to remove the selector from our end, but since the app has been uninstalled, we no longer have access to delete the codes. Please, kindly re-install the app so that we can regain access and remove all codes from your theme. Please let us know through the customer support chat once you have re-installed it, and we will assist you promptly. Thank you and have a good day! Sincerely, Etranslate Support Team

5 / 5 Share

Jan. 24, 2023

Great app, it is really helpfull to me and the support team is amazing. They also guide me 3 time and always have the smile.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2023

Lisa is the best, from support to everything else related to this app I have ever seen Thanks so much for your support

Store

Acelava

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2023

It's great even the FREE plan is great compared to other currency changer apps. I love this app much recommend.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2023

After using several tradition and currency apps, this is undoubtedly the most complete with the best free plan and compatible with almost all other apps in my store.

Using app

4 months

Total reviews

1

Average rating

5.0