Langwill：AI Language Translate
Translate store into multi language & currency to go global.
Rating
4.6
feedback
610
chart
#2,891
All reviews
Review RSS Feed
Jan. 18, 2022
This app is helping me translate my website into several languages. It's for free and if you get out of credit they add more words very quickly! It needs some adjustments, language-wise but it's a huge help!
Hi friends at micastricas, Thanks sincerely for your approval! We are so glad that our app can help with your business! We will also keep moving and improve our app continuously! Feel free to reach us if there is anything we could help with! Wish you all the best! Sincerely, Etranslate team
Jan. 14, 2022
Pretty easy to use, a lot of words and translation for free in various languages and customer service is really fast
Jan. 14, 2022
Anne is great! She has a very positive attitude and helped me out promptly with the issue I was experiencing. TOP
Jan. 12, 2022
I was fascinated how well this auto translation tool works! Easy to use and intuitive to work with! Great service!!
Jan. 11, 2022
Very helpful. Easy to use too. The customer service is also great. Very kind and nice. Most underrated software in shopify store.
Jan. 8, 2022
The app is great and very easy to use. I was stuck on something but support was super quick to help. Very happy about this :)
June 13, 2022
I installed Etranslate app in Dec 2021, and if I rate Etranslate app 1 month ago, I will rate it 5 stars, because Etranslate app was very useful. Auto-translate worked well, also I can translate manual, and the auto-switch language based on geolocation made customers easier to view our site. Also, the support team helps me with many things in online conversation 24/7. Anything about Etranslate is perfect until 5 days ago when I need to update a new version following an App request. - the auto-switch language does not work. I emailed the support team 2 times ( 8 days and 6 days ago) but nobody replies to me. I request support in 24/7 conversation, she told me "the auto-switch language function is supported to automatically change the language according to the browser language" - not by geolocation. But I still see Etranslate's description that "Etranslate allows to auto-switch language and currency based on visitors' geolocation. Let customers shop seamlessly" on the Shopify app store. - I bought 30.000 words, but just 7 minutes later, my credit only is 10.000 words, and 2 minutes later, just is 800 words although I turn off all auto-translate. I ask in 24/7 conversation at that moment, she told me she will check Etranslate dev but nothing happened although 7 days have passed.
Hi Tiny Ink, We are so sorry that we didn't bring you a good user experience! There is already an agent who contacted you to solve your issue, looking forward to your reply! Deeply apologize to you again! Best regards, ETranslate team
Jan. 7, 2022
Amazing service, fast and efficient. Website looks great. It will hopefully drive our online sales on the international stage.
Jan. 7, 2022
So far so good. Shermelia was very helpful! For free it is a great app. I would recommend it so far.
Jan. 6, 2022
So far so good. Great customer support. I fully recommend! It translates fast and reliable. No problems yet
Jan. 5, 2022
It seems good, and it's also free. I've been using it for just a couple of days, but I'm enjoying it. =)
Jan. 4, 2022
Great app to translate your website. Fast and helpful customer service! We needed a specific feature and they added it for us.
Oct. 28, 2023
Wonderful tool, I love it, it's easy to use and have all what I need. I was able to translate all my pages easily without big knowledge of the tools. I recommend it for everyone !!
Dec. 29, 2021
So far, so good. Until now, we didn't have problems translating our pages to french. The app is user-friendly and pretty easy to use. We don't have many details to offer, but until now we were able to set the second language and to translate the products page. We will add more details to this comment once we finish all the translations.
Dec. 27, 2021
Very helpful customer service! Recommended! The app works fine in our store so far. If extra words are needed the customer service will help.
Using app
7 days
Total reviews
2
Average rating
5.0
Dec. 26, 2021
Inconvenient to use also seems to be not free Every time you click on the link for more credits it opens a chat window with a representative who does not quite understand what you want
Hello slazenger watches שעוני שלזינגר Thanks for your valuable feedback. We are truly sorry to hear about your recent experience with us. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are available 24/7,You can always contact us via the live chat or email: [email protected] available on your account. We are assigning a support executive to investigate and resolve your concern. Once again, I apologize for the inconvenience caused to you and also want to assure you that you are our valued user and we will ensure that you will be delighted with our services. Best Regard Etranslate Support Team
Dec. 24, 2021
Thanks Shermelia for the excellent availability, you are really very good and fast. Your help was indispensable. I will also recommend to other colleagues. LifeItaly
Dec. 24, 2021
I downloaded and started using the app yesterday. Translation is done quite well, even though, from English to Italian there are some minor things to fix, which I don't mind, I rather prefer to edit anyway to make my text perfect. Another point I wish to enhance is the support team, they are great!
Dec. 22, 2021
Not working app. I do not recommend this app. Yes it is free, but not working. Waste of my time sorry
Hello NowShopFun Thanks for your valuable feedback. We are truly sorry to hear about your recent experience with us. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are available 24/7,You can always contact us via the live chat or email: [email protected] available on your account. We are assigning a support executive to investigate and resolve your concern. Once again, I apologize for the inconvenience caused to you and also want to assure you that you are our valued user and we will ensure that you will be delighted with our services. Best Regard Etranslate Support Team
Dec. 22, 2021
First impressions are quite amazing, easy to overlook and so far it seems that it should be better than any other paid app
Hi there, We are so glad that we can get your high confirmation! Thanks so much for your trust! And we will keep moving! If you have any problems, just feel free to contact us, we will try our best to provide you with a good using experience!