All reviews

Rating Breakdown

  • 5
    90% (1,094 ratings)
  • 4
    4% (52 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (8 ratings)
  • 1
    5% (55 ratings)
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1 / 5 Share

June 10, 2022

This app is buggy and customer service is very slow and not very responsive. Had to remove it. Wasted a lot of time.

Using app

8 days

Total reviews

8

Average rating

4.0

Developer Reply

Hello D2D HealthCo., Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We will keep our eyes on this kind of matter and we will make sure that this will never happen again. We are assigning a support executive to investigate this matter. If you have any other concerns, you can reach us through our email at [email protected] and also via live chat. Once again, we deeply apologize for the inconvenience that this was caused you. Best Regards, Etranslate Team

1 / 5 Share

June 10, 2022

When I first installed this app everything was smooth and running very well on the live website, until I ran out of " words " for automatic translation. I didn't buy any words and started to do the translation manually. Now because I don't have any words, I can't update the online store pages content from Shopify Admin Panel nor manually update to the website languages. When I reached out to support they said : You need to buy " Words " in order to keep updating your pages content or manually update the translated content. But then made me wait 48 hours so the page content can be updated, after the 48 hours passed they had not even updated a word. Pure SCAM, Low functionality with limited options and a very Bad customer Service as sometimes I swear it feels like am speaking foreign language with them not English.

Using app

5 months

Total reviews

9

Average rating

4.0

Developer Reply

Hello Universally Original, Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern. Also, you can reach us through our email at [email protected] and also via live chat, we are available 24/7. Once again, we deeply apologize for the inconvenience that this was caused you. Best Regards, Etranslate Team

5 / 5 Share

June 10, 2022

Great! Very useful app to create translations in a way faster and more efficient way. Support is also great !

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello corvitac, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

June 10, 2022

I use this app to translate my website from Latvian to English. I mostly make manual translations and free version for me is enough. Support is fast and great. Will keep using it :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello Fox The Maker, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

June 9, 2022

I contacted and Shermelia was assigned to help me, I received a wonderful support from her, she knows very well what she was doing. If I could I would give it one more star. I am very happy and I recommend them.

Using app

7 days

Total reviews

6

Average rating

5.0

Developer Reply

Hello NaturalTeca, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

June 9, 2022

Very good app, simple and easy. The support was very helpful and fast also. All my website got translate almost automatically in about one hour.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello Farrago Creations, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

June 9, 2022

ich habe einen sehr guten Support bekommen und auch für viele Sachen die ich selbst verhauen haben. Auf alle Fälle super

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hallo Beverly-Berlin, Vielen Dank für Ihre Zustimmung und wir freuen uns sehr, dass Sie mit unserer App und unserem Service zufrieden sind!!!🤩 Wir sind immer da, wenn Sie unsere Hilfe brauchen oder wenn es etwas gibt, bei dem wir helfen können! Prost!🥂 Mit freundlichen Grüßen, Etranslate Team

5 / 5 Share

June 9, 2022

Funzionale e fa quello che deve. Comodo inoltre poter modificare qualunque contenuto in qualunque lingua.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Ciao Kurt Vincenzi, Grazie mille per la tua approvazione e siamo così felici che tu sia soddisfatto della nostra app e del nostro servizio!!!🤩 Siamo sempre qui se hai bisogno del nostro aiuto o se c'è qualcosa per cui possiamo aiutarti! Ciao!🥂 Distinti saluti, Etranslate Team

5 / 5 Share

June 9, 2022

客服人员ruby非常专业、亲切仔细、有耐心回答所有的问题。推荐此软件与其他使用者。这个软件有非常强大的翻译能力,也非常准确。人性化的多语言介面,让使用者直觉性的操作。非常简单易懂。如果有任何操作问题,专业的服务人员都会帮你解决。

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

你好 buybuy@TOYS | 匯買樂玩具嚴選, 非常感谢您的认可,我们很高兴您对我们的应用程序和服务感到满意!!!🤩 如果您需要我们的帮助或有什么我们可以帮助的,我们总是在这里! 干杯!🥂 此致, Etranslate Team

5 / 5 Share

June 9, 2022

I use this app to have the option to change languages and currencies. It works very well and their support is super quick and efficient =)

Store

tsoooki

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello tsoooki, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

June 8, 2022

Servizio di assistenza dei migliori, operatore Shermelia molto precisa e rapida, in pochi passaggi ha risolto la problematica a me presentata.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Ciao BeUnique, Grazie mille per la tua approvazione e siamo così felici che tu sia soddisfatto della nostra app e del nostro servizio!!!🤩 Siamo sempre qui se hai bisogno del nostro aiuto o se c'è qualcosa per cui possiamo aiutarti! Ciao!🥂 Distinti saluti, Etranslate Team

5 / 5 Share

June 8, 2022

Fast and easy response to help you with this app! Great support for my store. Love this app. Will upgrade soon.

Using app

11 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello Bosom Blouse, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

June 8, 2022

I recommend this application, they have a very friendly and helpful customer support, Cheers to Ruby ^^

Store

BREVEM

Using app

10 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello BREVEM, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

June 8, 2022

Genial!! La aplicación te da suficientes créditos gratuitos para desarrollar tu web dos veces o tres. El soporte es el mejor osporte que he usado en mi vida. Rápidos, eficientes y no paran hasta encontrar el problema. 10/10!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hola Lloret Art, ¡¡¡Muchas gracias por su aprobación y estamos muy contentos de que esté satisfecho con nuestra aplicación y nuestro servicio!!!🤩 ¡Siempre estamos aquí si necesita nuestra ayuda o si hay algo en lo que podamos ayudarlo! ¡Salud!🥂 Saludos, Etranslate Team

5 / 5 Share

June 8, 2022

Good App!! And great customer service. Ruby and Shermelia are fantastic and very friendly. I highly recommend this app.

Using app

7 months

Total reviews

7

Average rating

5.0

Developer Reply

Hello giveemotion, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

June 8, 2022

i like it...........................................................................................

Store

AINIKO

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello AINIKO, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

June 8, 2022

非常好用,及时的解决了我的问题,我用的是ella主题,适配度很高!非常推荐 It's very easy to use, and it solved my problem in a timely manner. I use the ella theme, and the adaptability is very high! highly recommend

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello DW Flower, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

June 7, 2022

It's a beautiful application. I thank them for their cooperation, and the customer service is very nice. Thank you

Store

9SHO

Using app

27 days

Total reviews

6

Average rating

5.0

Developer Reply

Hello 9SHO, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

June 7, 2022

The plugin is very easy to use, and the customer service is also very patient to answer questions,thank you

Store

inbuyy

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello inbuyy, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

June 7, 2022

The reliability of this software mainly means that the corresponding functions of the software should be able to run stably and reliably in a complex operating environment, and the system should have a corresponding fault-tolerant mechanism when an abnormality occurs. In other words, software bugs are required to be as few as possible, various unknown situations must be considered, and various abnormal situations must have a fault-tolerant mechanism. Software reliability is also important. If a piece of software keeps crashing, it's always a blue screen and a yellow screen, and users don't want to use it, even if it does well in other ways. Of course, the more complex the system, the more complex the hardware and network environment to be compatible and adaptive, and the lower the reliability. From this point of view, the reliability of this system is truly a miracle!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello jukamance, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team