All reviews

Rating Breakdown

  • 5
    90% (1,094 ratings)
  • 4
    4% (52 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (8 ratings)
  • 1
    5% (55 ratings)
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5 / 5 Share

June 6, 2022

Great customer service, they patiently help me solve problem. I will recommend to others,worth trying!

Store

ANAIRUI

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hello ANAIRUI, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

June 6, 2022

Excellent Custome Service. Ruby was the best, patient and solved my problem very fast. Thank you so much again.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello Loocture, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

June 6, 2022

Very good, I like it very much, I hope to make an important contribution to my performance,hahahhahahah

Store

Smlies

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello Smlies, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

2 / 5 Share

June 5, 2022

I used the app primarily for translating products and pages to multiple languages. It was easy. However, the problem started when I added currency switcher to the website - the website slowed down and it started loading multiple times before currencies will change based on location. Sometimes the currency won't even change.

Store

Madsbay

Using app

2 months

Total reviews

3

Average rating

1.3

Developer Reply

Hello Madsbay, Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern. Also, you can reach us through our email at [email protected] and also via live chat, we are available 24/7. Once again, we deeply apologize for the inconvenience that this was caused you. Best Regards, Etranslate Team

5 / 5 Share

June 4, 2022

I used this app. I have a great experience with it. Thank you soooo000000000000000000000000 much Team !!!

Using app

38 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello www.specsxo.com, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

June 4, 2022

Good application with very kind assistance in case of having problems, thanks!! I would recommend it for sure!! Thank you

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Jannatbcn, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

June 4, 2022

for now, all ok.for now, all ok.for now, all ok.for now, all ok.for now, all ok.for now, all ok.for now, all ok.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello easyfix77, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

June 3, 2022

This app works really well! And the kind support for quick problem solving is the best. I really recommend this app!

Store

DNEXIO

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello DNEXIO, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

June 3, 2022

je commence l'utilisation de l'application, je transmettrais mes observations et avis ultérieurement.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hola AliCorso, ¡¡¡Muchas gracias por su aprobación y estamos muy contentos de que esté satisfecho con nuestra aplicación y nuestro servicio!!!🤩 ¡Siempre estamos aquí si necesita nuestra ayuda o si hay algo en lo que podamos ayudarlo! ¡Salud!🥂 Saludos, Shermelia | Etranslate

1 / 5 Share

Sept. 4, 2022

I absolutely do not recommend this app! At the beginning it was fine, even if it was all messed up, and it was hard to find the texts to translate sometimes. Now we had to replace some texts, but the app doesn't store the new translations and keeps showing the old ones. The first day I lost two hours just to "prove" that there is a problem (for two hours they kept asking: send me the link, send me the screenshot of the problem, make a video where we can see the problem). 2h to save a single translated sentence! The next day I go back to editing the translations, but the problem returns - so we go back to the same pointless argument, without resolving anything. In the end they finally decide to involve the developers. The next day the developers haven't even entered the site yet. Support says they will take care of the problem ASAP! Long story short, the app doesn't work. They say the problem is "third party text". But when we first translated the site - we did it without any problems. Now that we just have to change a few sentences - suddenly everything has become "third party text" or "hard coded text" for them - impossible to overwrite the existing translation! DON'T WASTE YOUR TIME WITH THIS APP.

Using app

6 months

Total reviews

2

Average rating

3.0

Developer Reply

Ciao EU DRiiBE, Grazie mille per la tua approvazione e siamo così felici che tu sia soddisfatto della nostra app e del nostro servizio!!!🤩 Siamo sempre qui se hai bisogno del nostro aiuto o se c'è qualcosa per cui possiamo aiutarti! Ciao!🥂 Distinti saluti, Etranslate Team

5 / 5 Share

June 2, 2022

Shermelia really did help us out with our request. Super fast and 100% efficient. Highly recommend this app!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello Fajitex US, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

June 2, 2022

outstanding experience ,Recommended and their service is wonderful they helped and provided guidelines

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Webwinkel, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

June 2, 2022

Shermelia was extremely helpful. She helped me to solve my request in a very fast and friendly way. Thank you.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello searocksearock, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

June 1, 2022

Wij hadden een vraag waarvan we al verwachtten dat het lang ging duren. We vroegen het direct aan de klanten service en werden super snel geholpen met het probleem. Het vertalen zelf is ook prima gegaan! Zelf hebben we weinig moeten aanpassen aan de vertalingen.

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Hallo Calcaño Cosmetics, Heel erg bedankt voor je goedkeuring, en we zijn zo blij dat je tevreden bent met onze app en service!!!🤩 We zijn er altijd als je onze hulp nodig hebt of als er iets is waarmee we kunnen helpen! Proost! Vriendelijke groeten, Etranslate Team

5 / 5 Share

June 1, 2022

Shermelia provided superior customer support and helped me with my problem in a fast, smart & very nice way, thank you very much

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello BUNAMI INK, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

May 31, 2022

great app thank's to the support for helping me with everything i needed i highly recommend this app

Store

WryWry

Using app

2 days

Total reviews

17

Average rating

5.0

Developer Reply

Hello WryWry, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

May 30, 2022

Sono molto gentili e disponibili e rispondono subito. Mi è stata di grande aiuto questa App. grazie di cuore!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Ciao Nakama Shop Online, Grazie mille per la tua approvazione e siamo così felici che tu sia soddisfatto della nostra app e del nostro servizio!!!🤩 Siamo sempre qui se hai bisogno del nostro aiuto o se c'è qualcosa per cui possiamo aiutarti! Ciao!🥂 Distinti Saluti, Etranslate Team

5 / 5 Share

May 29, 2022

Very good app and useful. Importing reviews from Aliexpress is very fast. Also the customer service is amazing.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello ShopiMax store, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

May 29, 2022

The app is very easy to use and Shermelia from the support was very helpful and patient and professional. explained and help me with all i needed.

Using app

4 days

Total reviews

4

Average rating

4.0

Developer Reply

Hello Metchmatch, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

May 29, 2022

Had been trying few different translation apps and didn't work out, and chanced upon Etranslate with good reviews 5/5 given recently, so I decided to give it a try. Upon installation I faced issue as the app did not translate my website, its because I didn't know how to use the app giving it instructions for translation. After many attempts,I decided to reach out to the Live customer service chat for help and Shermelia came to help me. She is very patient and assisted to whole process to translate the whole content. Her customer service is awesome! This app Etranslate is real deal!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Moschinm, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team