All reviews

Rating Breakdown

  • 5
    90% (1,094 ratings)
  • 4
    4% (52 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (8 ratings)
  • 1
    5% (55 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 24, 2022

Best support ever!!!! One can ask anything and a couple of minutes later you'll ger an helpful answer.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello Plakativ, We are delighted to have you here! Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day! Best Regards, Shermelia | Etranslate

5 / 5 Share

March 23, 2022

I'm using the app to get to People who do not use English as a first language. The representative that answered my questions was kind, polite and very professional. Her name is Sharmelia I believe.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello NurGear44, We are delighted to have you here! Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day! Best Regards, Shermelia | Etranslate

5 / 5 Share

March 23, 2022

They are very supportive and even they provide you extra credits when we need them. I ask them to help in the position of the selector they also do this. Thank you so much

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello LEIVIP MULTIBRAND WHOLESALER, We are delighted to have you here! Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day! Best Regards, Etranslate Team

5 / 5 Share

Dec. 15, 2022

Together with this customer service woman I was able to translate the entire website after there were some problems, she checked the entire website for me and translated it into 4 different languages! Vandaag met Lisa gesproken en heeft me heel goed geholpen binnen 5 minuten was het al geregeld dus zo blijft mijn website up to date!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Elextronix, We are delighted to have you here! Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day! Best Regards, Shermelia | Etranslate

5 / 5 Share

March 22, 2022

Not easy to use at first but customer service is great, especially Shermelia! 5*****. You can have a full translation and then word by word.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello The New Neons, We are delighted to have you here! Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day! Best Regards, Shermelia | Etranslate

5 / 5 Share

March 22, 2022

nice app.so far ,It provides great help to entrepreneurs.My personal suggestion is to provide the operation page in Chinese. Also, I would recommend our peers to use it

Store

Evieun

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your feedback! We are so glad to hear the suggestion from you! Your valuable suggestion will prompt us to be better! Wish you all the best! Ruby from Etranslate team

5 / 5 Share

March 21, 2022

I used this app and really helped translate my store for free and great customer service really good !!

Store

GetYPS

Using app

About 8 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your support! And we are so glad that we can get your approval and we can help you with your store! Feel free to contact us again if there is anything we can help with! ❤️ Best regards, Ruby from Etranslate team

5 / 5 Share

March 21, 2022

Ich habe die App installiert, der erste Eindruck ist gut, die Übersetzungsqualität kann ich noch endgültig nicht entscheiden, bisher sieht alles sehr gut aus. Es gab ein paar Probleme mit dem Langauge/currency selector, die aber inzwischen alle von dem Support team gelöst wurden. Die Antworten sind schnell, die Lösung der Probleme benötigt meistes 1-2 Tage. Bisher bin ich aber sehr zufrieden.

Using app

19 days

Total reviews

9

Average rating

4.6

Developer Reply

Hallo Bags by Sumageza, Wir freuen uns, Sie hier zu haben! Vielen Dank, dass Sie Ihr Feedback mit uns geteilt haben. Unser Team versucht immer sicherzustellen, dass unsere Benutzer eine großartige Erfahrung mit uns machen. Bitte lassen Sie uns wissen, wenn wir Ihnen noch bei irgendetwas helfen können. Sie können uns per Live-Chat oder E-Mail erreichen, wir sind rund um die Uhr für Sie da. Mit freundlichen Grüßen, Shermelia | ETranslate

5 / 5 Share

March 21, 2022

Amazing customer service! App is great as well. So far everything can be translated with ease. Recommend

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello IQKids24, We are delighted to have you here! Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day! Best Regards, Shermelia | Etranslate

5 / 5 Share

March 20, 2022

Great App! I used it for Arabic Translation of my website and the staff were very supportive and helpful. Definitely recommend using it and will use it again for future websites.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Dubai Animal Mart, We are delighted to have you here! Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day! Best Regards, Etranslate Team

5 / 5 Share

March 19, 2022

its awsome.. i reaaly like that app, i recomand use it.. and easliy I'm glad.Just downloaded and I think it's a fun app so far. Absolutely love having so many features to enhance the eyes. The eye colors & reflecting lights are so pretty and really natural looking. I like the background feature to

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Apex venom predator, We are delighted to have you here! Thank you for sharing your kind words with us. Our team always tries to ensure that our users will have a great experience with us. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7. Best Regards, Shermelia | ETranslate

5 / 5 Share

March 21, 2022

It is one of the most powerful translation apps I have ever tried, I use it in my store, and it helped me a lot. The customer support staff are very helpful.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Qasab Abaya, We are glad to have you here! Thank you for sharing your kind words with us. Our team always tries to ensure that our users will have a great experience with us. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7. Best Regards, Shermelia | ETranslate

5 / 5 Share

March 18, 2022

Shermelia the support assistant is very helpfully and the system of this app are enought for small shop , in the futur if the appp needed some fees for use it , no problem for me ! thanks for everything

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Ona Dress, We are delighted to have you here! Thank you for sharing your kind words with us. Our team always tries to ensure that our users will have a great experience with us. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7. Best Regards, Shermelia | ETranslate

5 / 5 Share

March 18, 2022

Best service! I like the app, I got a few translations in new languages, I needed to fix a little problem and got help

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Dearroom, We are delighted to have you here! Thank you for sharing your kind words with us. Our team always tries to ensure that our users will have a great experience with us. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7. Best Regards, Shermelia | ETranslate

5 / 5 Share

March 18, 2022

I got support very quickly and a lot of credits in the form of words. The app is easy to use and also helps a lot for now. I recommend.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello metricop, We are delighted to have you here! Thank you for sharing your kind words with us. It’s our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7. We look forward to the next time we’re able to serve you again. Best Regards, Shermelia | ETranslate

5 / 5 Share

March 17, 2022

It wasn't clear to me what I had to do to get the app set up. I was very thankful for Shermelia who helped me immensely!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Living City Farms, We are delighted to have you here! Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day! Best Regards, Shermelia | Etranslate

1 / 5 Share

March 16, 2022

At first I thought this was great. The look of it was good and easy to use. However, it ran out of words after translating just one language. I've been talking to customer service for over 15 minutes. They told me it was too expensive to give words because Google charges them (really? why is Google Translate FREE then?!). Then the translating stopped and even after they gave me more words "as a courtesy", the app broke and wouldn't let me translate. I believe they are in China so not surprised. Find another app if you're a professional business. Not sure where all of their 5 star reviews came from. ... Fake.

Using app

About 20 hours

Total reviews

5

Average rating

2.6

Developer Reply

Hello LOU.EARL, Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern. Also, you can reach us through our email at [email protected] and also via live chat, we are available 24/7. Once again, we deeply apologize for the inconvenience that this was caused you. Best Regards, Shermelia | Etranslate

5 / 5 Share

March 16, 2022

The app is for free, it is a bit confusing that you have to add credits, but customer support was always there and helped me setting up the app and adding more credits. It is easy enough, you can also translate stuff of third party apps with adding extra translation fields. One thing I really miss is, that you can define words like your brandnames, that are save and never get translated. But maybe it will come in the future..? :)

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Vegablum KG - B2B, Thank you for sharing your experience with us and for your brilliant idea. Our team always tries to ensure that our users will have a great experience with us. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7. We look forward to the next time when we will be able to serve you again. Have a good day! Best Regards, Shermelia | ETranslate

5 / 5 Share

March 16, 2022

Can't ask for more. The customer service is really fast and nice. The fact that we can change the currencies and the languages in the same app is amazing.

Using app

About 19 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hello LaFrip'aMax, We are delighted to have you here! Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day! Best Regards, Shermelia | Etranslate

5 / 5 Share

March 16, 2022

We found this application a user friendly one. It is easy and simple to use, therefore very helpful. Keep up the good work!

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Liliana Guerreiro, Thank you for sharing your kind words with us. Our team always tries to ensure that our users will have a great experience with us. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7. Best Regards, Shermelia | ETranslate