All reviews

Rating Breakdown

  • 5
    87% (533 ratings)
  • 4
    5% (30 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    7% (40 ratings)

Reviews with Text

  • 94% (576)
Review RSS Feed Review RSS Feed

1 / 5 Share

Oct. 10, 2024

垃圾

Using app

1 day

Total reviews

2

Average rating

3.0

Developer Reply

亲爱的熵亮, 我希望这封邮件对您有好处。我想就您最近的评论以及您在我们的服务中遇到的问题与您联系。我真诚地感谢您的反馈,并且很遗憾听到您的体验没有达到您的期望。 我了解您在同步主页 SEO 资源时遇到了困难,我想向您保证,我们会认真对待这些问题。我们的团队在问题提出的当天就解决了该问题,但我想知道您是否仍然遇到任何问题。 对于近期更新给您带来的不便,我们深表歉意,本月我们为您提供 50% 的折扣。我们真正重视您的业务,并希望确保您感到得到支持。 如果您可以向我提供有关您当前情况的更多详细信息,我将非常乐意协助您同步主页 SEO 并根据需要翻译文本。您的满意对我们很重要,我们希望确保您的一切顺利进行。 感谢您的耐心等待,期待尽快收到您的回复。 此致, 新星|兰威尔

1 / 5 Share

Oct. 9, 2024

can not translate willdesk articles

Using app

3 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Hello There, Thank you for your feedback. We want to clarify that Langwill can translate Willdesk articles. Please refer to the following article for detailed instructions on how to set up translation for your Willdesk Help Center: https://support.langwill.com/article/wquery/article_id-pjcxbwcs-342041 Thank you for your understanding, and we look forward to assisting you! Best Regards, Lynn|Langwill Support Team

5 / 5 Share

Sept. 30, 2024

Always helpful and fast service when needed, best tranlation app so far for us that allows to translate everything

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for leaving an amazing review! We're very proud to hear that you are happy with the support and the app. We really appreciate your feedback. We are committed to maintaining high standards in user experience from using the platform. Feel free to contact us anytime as you require, we are available 24/7 to provide assistance. Thank you again! Emma Langwill Customer Support Team of Channelwill

5 / 5 Share

Sept. 10, 2024

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We highly appreciate you leaving a review! Thank you for taking the time to leave us an excellent rating! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep a high standard to our product. Thanks again! Kim|Langwill Customer Support of Channelwill

5 / 5 Share

Sept. 6, 2024

Ottima App per tradurre il proprio sito!

Using app

Almost 2 years

Total reviews

10

Average rating

4.4

Developer Reply

È meraviglioso vedere la sua recensione! Grazie per aver trovato il tempo di lasciare 5 stelle! 🌟 Siamo lieti che siate soddisfatti dell'app. Il vostro feedback è molto prezioso per noi. Sentitevi liberi di inviarci un messaggio se avete bisogno di qualsiasi forma di supporto. Siamo disponibili 24 ore su 24, 7 giorni su 7, per fornirle aiuto. 😊👍 Grazie ancora! Emma Team di assistenza clienti Langwill

5 / 5 Share

Aug. 30, 2024

Excellent support, I needed to place the language and currency switching widget in a certain place on the site, the team very quickly helped me do it exactly as I wanted. In general, I have been using the application for a long time, all functions work smoothly. Thanks guys and good luck!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for leaving an amazing review! We're very proud to hear that you are happy with the support, we really appreciate your feedback. We are committed to maintaining high standards in user experience from using the app. Please feel free to send us a message anytime, we are available 24/7 to provide help. Many thanks again! Emma Langwill Customer Support Team of Channelwill

5 / 5 Share

Aug. 28, 2024

I'm really happy with the service I received. I was helped right away, and all my questions were answered clearly. The staff was friendly and efficient, making the whole experience smooth and pleasant. Thanks so much for the great service

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We're thrilled to hear that you had a great experience with our service. It’s wonderful to know that our team was able to assist you promptly and clearly. We always strive to make every interaction smooth and pleasant. Thanks again for choosing us! 🌟 Best regards, Sophie|Langwill Support Team of Channelwill

5 / 5 Share

Aug. 28, 2024

Great app, outstanding support!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We're delighted to hear that you're enjoying the app and that our support team has provided outstanding assistance. Your satisfaction is our top priority, and it’s great to know we’re hitting the mark. If you need anything else, we’re always here to help! Best regards, Kim|Langwill Support Team of Channelwill

5 / 5 Share

Aug. 26, 2024

molto utile per chi vuole vendere in più paesi e facile da usare con molte lingue, assistenza gentile e risolutiva in tempi brevi.

Store

Relayo

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Grazie per aver condiviso la vostra esperienza positiva! Siamo lieti di sapere che trovate l'app utile per vendere in più Paesi e che apprezzate la facilità d'uso e le opzioni linguistiche. È inoltre meraviglioso sapere che il nostro team di assistenza è stato gentile e rapido nel risolvere qualsiasi problema. Se avete altre domande o avete bisogno di ulteriore assistenza, siamo sempre qui per aiutarvi! Cordiali saluti, Kim|Squadra di supporto di Langwill

2 / 5 Share

Aug. 3, 2024

The translation quality is poor, similar to google translation level. It doesn't feel like an AI translation and has negatively impacted SEO. After using this app, the number of pages has increased significantly, but impressions have decreased to 20% since installation.

Store

Rown

Using app

5 months

Total reviews

5

Average rating

3.8

Developer Reply

We appreciate you taking the time to share your feedback about our translation service. Your experience is important to us, and we apologize for the issues you've encountered. Translation quality is a top priority for us, and we're constantly working to improve our AI technology. We're surprised to hear that you felt our translations were comparable to Google Translate, as our system is designed to provide significantly higher accuracy. Thank you for your feedback, and we look forward to the opportunity to improve your experience Best Regards, Nova- Langwill Team

5 / 5 Share

Aug. 1, 2024

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave 5 stars! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep high standards to what we offer to all users. Feel free to send us a message if you require any form of support. We're available 24/7 to provide help. 😊👍 Thanks again! Emma Langwill Customer Support of Channelwill

5 / 5 Share

July 7, 2024

Langwill is an excellent translation app for Shopify! It seamlessly integrates with my store, making it easy to provide a multilingual shopping experience for my customers. The translations are accurate, and the setup is straightforward. It's a must-have tool for any Shopify store looking to reach a global audience. Highly recommended!

Using app

About 1 year

Total reviews

17

Average rating

4.8

Developer Reply

Thank you so much for your glowing review! We're thrilled to hear that Langwill has been instrumental in enhancing your Shopify store's multilingual capabilities. Providing accurate translations and a seamless integration is at the core of what we aim to achieve. Should you need any further assistance or have questions, feel free to reach out. Here's to continued success in reaching a global audience! 🌟 Sophie Langwill Customer Support of Channelwill

5 / 5 Share

July 5, 2024

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

We highly appreciate you leaving a review! Thank you for taking the time to leave 5 stars! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep a high standard to our product. Feel free to send us a message if you require any form of support. We're available 24/7 to provide help. 😊👍 Thanks again! Emma Langwill Customer Support of Channelwill

5 / 5 Share

June 26, 2024

Those staff is very helpful and reply fast. Really appreciate!

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for leaving a fantastic review! We're very proud to hear that you are happy with the support you received. We really appreciate your feedback, we are committed to maintaining high standards in user experience from the app. Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again! ___________________________________ Emma Langwill Customer Support of Channelwill

5 / 5 Share

May 22, 2024

Great

Using app

23 minutes

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for the positive feedback! 😊 We are delighted that you're happy with the APP! You can share your insights to us anytime or If you have any further questions, concerns, feel free to message us. Thank you for using the platform! 👍🚀 Emma ETranslate Support

4 / 5 Share

May 17, 2024

Bonjour, je reste en attente de la résolution d'une image en espagnol qui ne s'affiche pas (voir le chat), puis, les variations mano irquierda, derecha, ambas manos, ne changent pas en cliquant dessus, alors, que la version française originale continue de trés bien fonctionner. merci de me tenir informé par mail

Using app

3 days

Total reviews

1

Average rating

4.0

Developer Reply

Bonjour à tous, C'est à nouveau Kim de l'équipe d'assistance d'Etranslate. Tout d'abord, notre équipe s'excuse pour le retard dans la résolution de vos problèmes de traduction d'images. Veuillez noter que nous attendons toujours les commentaires de nos développeurs. En raison de nos différences de fuseaux horaires, ils ne sont toujours pas disponibles pour le moment. Nous sommes sincèrement désolés pour ce retard et ce désagrément. Nous comprenons l'importance de votre problème, et sachez que nous le prenons au sérieux. Notre équipe vous recontactera dès que nous aurons des nouvelles de votre problème. En attendant, nous vous assurons que nous reviendrons vers vous dès qu'ils seront de retour au travail. En espérant que vous ferez preuve de compréhension et de patience, nous vous prions d'agréer, Madame, Monsieur, nos salutations distinguées. Nous vous remercions de votre compréhension et de votre patience.

5 / 5 Share

May 26, 2025

We have been using the app for 2 years + and despite that we had some serious issues in a times but the team was always there to support us and do what they can to sort them out. And also the team will make you feel like you are a family member not a customer and they are ready to support you all the way they can. this is what kept us using the app till now. The app also is very useful and easy and the team is working continuously to improve it. I would highly recommend Langwill for anyone who want a long term success. Thank you Langwill team.

Using app

Over 2 years

Total reviews

3

Average rating

3.7

Developer Reply

Hello there, We're truly sorry to hear about your experience and the impact it has had on your business. 😔 Please accept our sincerest apologies for the recurring issues you've encountered, especially the recent one that has severely affected your customer experience. We understand the frustration and inconvenience caused by the ongoing issue with the second language feature, which is critical to your website's functionality. It's deeply concerning to us that despite our team's efforts, the problem persists, leading to lost customers and a decrease in reliability perception. Please know that we take your feedback seriously, and our team is diligently working to resolve this issue as quickly as possible. We acknowledge the urgency and importance of fixing it to restore your website's functionality and regain your customers' trust. We appreciate your patience and understanding during this challenging time. If there's anything specific you'd like to share or if you have any further concerns, please don't hesitate to reach out. We remain committed to providing you with the best possible service and ensuring that your experience with our app improves. Thank you for your continued support, and we sincerely apologize for any inconvenience caused. Best Regards, Sophie | Etranslate Support Team

5 / 5 Share

May 7, 2024

The customer service representative answered promptly and responsibly helped me solve the problem

Store

Futario

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

That's wonderful to hear! 🌟 We're thrilled our customer service representative was able to assist you promptly and effectively. If you ever need further assistance, don't hesitate to reach out. We're here to help! 😊👍 Best Regards, Sophie|Etranslate Support Team

5 / 5 Share

April 28, 2024

Very good performance, intuitive and with a very good support service. 100% recommended

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We're delighted to hear that you've had a positive experience with Etranslate. It's wonderful to know that you found it to be intuitive and that our support service met your expectations. Your recommendation means a lot to us, and we're committed to maintaining the high performance and quality of our app. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're here to help and support you every step of the way! Best Regards, Kim|Etranslate Support Team

5 / 5 Share

April 16, 2024

Great app and has all functionlaties that we need and asked for. All question could be answered in a short time. Works smoth and perfect, thank you! Can definitely recommend it!

Using app

20 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're thrilled to hear that our app meets all your needs and that you've had a smooth and perfect experience using it. Providing excellent functionality and responsive support are top priorities for us, and we're glad we could assist you quickly whenever you had questions. Your recommendation means a lot to us, and we're grateful for your support. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. Thanks again for choosing Etranslate! Best Regards, Kim|Etranslate Support Team