All reviews

Rating Breakdown

  • 5
    90% (1,094 ratings)
  • 4
    4% (52 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (8 ratings)
  • 1
    5% (55 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 26, 2023

After encountering some issues at the beginning of using the app, I reached out to customer service support for assistance. Mariadel provided excellent service and was able to resolve all my concerns through their expertise and magic. Now, the app is working perfectly well. I rate their effort and time with 5 stars. Thank you so much Mariadel! And Today Sophie was very helpful too. Thank you as well!

Store

fuuzzi

Using app

21 days

Total reviews

2

Average rating

4.0

Developer Reply

👋 Thank you for reaching out and sharing your experience with us! 🌟 We appreciate your feedback. We apologize for any inconvenience you've encountered. We'll promptly investigate the issues you've highlighted regarding the Polish Language and Polish Zloty availability. 😓 Our team will review the settings and ensure that the necessary adjustments are made. Additionally, we'll look into the HTML concern with the button placement on mobile devices. 📱 We understand the importance of a seamless user experience and will work to resolve this promptly. Rest assured, we'll keep you informed about the progress, and if any action is needed on your end, we'll guide you through it. 🛠️ Your satisfaction is our priority, and we appreciate your patience as we address these matters. If you have any further questions or concerns, feel free to let us know. Thank you again for bringing this to our attention! 🙌 - Sophie 🌟

5 / 5 Share

Nov. 9, 2023

Store

JF.EGWO

Using app

About 5 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the five-star rating! 🌟 We're thrilled to hear you had a positive experience! If you have any feedback or suggestions, feel free to share. 😊 -Sophie|Etranslate Team👩‍💼

5 / 5 Share

Nov. 8, 2023

Quick and professional support. Really like the application.

Using app

26 days

Total reviews

4

Average rating

5.0

Developer Reply

👩‍💼 Quick and professional support. Really like the application! 🌟 We're thrilled to hear about your positive experience. If you ever need assistance or have more feedback, feel free to reach out. We're here to make your experience even better! 🚀😊👏 -Nona|Etranslate Team

5 / 5 Share

Nov. 6, 2023

Muy buena aplicacion y el equipo de soporte y desarrolladores de la misma es genial me resolvieron mi problema en cuestion de horas. Estoy muy agradecido !!

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Muy buena aplicación y el equipo de soporte y desarrolladores de la misma es genial. Me resolvieron mi problema en cuestión de horas. ¡Estoy muy agradecido! 🚀 Si alguna vez necesitas más ayuda o tienes más preguntas, no dudes en ponerte en contacto con nosotros. Estamos aquí para hacer tu experiencia aún mejor. 🙌🌈👏 -Nona|Etranslate Team

5 / 5 Share

Nov. 6, 2023

Fast answer and fantastic atention

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Fast answer and fantastic attention! 🌟 We're delighted to have been of assistance. If you ever have more questions or need further help, please don't hesitate to reach out. We're here to provide you with top-notch support! 🤩👏👍 -Nona|Etranslate Team🌐

5 / 5 Share

Jan. 1, 2024

Eine sehr übersichtliche Translate App mit individuellen Funktionen und einem schnellen und hilfreichen Service. Jeder im Team bei ETranslate versucht dir zu helfen wenn Probleme auftauchen. Auch der Preis für diesen Service ist im Gegensatz zu anderen angemessen günstig. Nur kleine Verbesserungen sind noch nötig um die App zu Perfektion zu gestalten: - Die Funktionen der Auto- Übersetzungen sind super. Doch sind bei einigen Sprachen Verbesserungen vorzunehmen, damit Kunden auch eine korrekte Grammatik in der Sprache lesen können. Vor allem in der Sprache deutsch und Portugiesisch. Die App macht genau das was beschrieben wurde, mit vielen netten Funktionen und individuellen Anpassungen auch zur SEO Optimierung. Klare Empfehlung für die App!

Store

Benjis

Using app

8 months

Total reviews

4

Average rating

4.8

Developer Reply

Vielen Dank für Ihre ausführliche und hilfreiche Bewertung unserer Translate App! 😊 Wir schätzen Ihr positives Feedback und Ihr Engagement, um uns bei der Verbesserung unserer Dienste zu unterstützen. Wir nehmen Ihre Anmerkungen zu Herzen und arbeiten daran, die von Ihnen genannten Verbesserungsvorschläge umzusetzen, insbesondere die Bestätigungsschritte, um versehentliche Übersetzungen zu verhindern und die Grammatik in Deutsch und Portugiesisch zu optimieren. Wir freuen uns, dass Sie mit den Funktionen und individuellen Anpassungen der App zufrieden sind, insbesondere in Bezug auf die SEO-Optimierung. Wir werden hart daran arbeiten, die von Ihnen genannten Updates durchzuführen, und hoffen, beim nächsten Mal 5 Sterne von Ihnen zu verdienen. Vielen Dank für Ihre klare Empfehlung! 💫🌟 - Sophie

5 / 5 Share

Nov. 4, 2023

Very very quick response and help of customer support, Thanks Belle for quick assistance!!!

Store

My Store

Using app

10 months

Developer Reply

We're thrilled to hear you had a great experience with our customer support team! 😊 Thank you for your kind words, and a big shoutout to Belle for her quick assistance! If you ever need help in the future, don't hesitate to reach out. 💫🌟 -Sophie|Etranslate Team🌐💎

5 / 5 Share

Nov. 4, 2023

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

👍👏😊 🌟 We're glad to know you're satisfied. If you have any further feedback or if there's anything more we can do for you, please feel free to let us know. Your feedback is valuable to us, and we're here to assist you! 😃🙌🌼 -Sophie|Etranslate Team🌐💎

5 / 5 Share

Nov. 3, 2023

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

👍👏😊 🌟 We're glad to know you're satisfied. If you have any further feedback or if there's anything more we can do for you, please feel free to let us know. Your feedback is valuable to us, and we're here to assist you! 😃🙌🌼 -Nona|Etranslate Team🌐💎

5 / 5 Share

Nov. 2, 2023

Stiamo provando il piano Starter e per ora, a parte alcuni problemi risolti velocemente grazie al gentile supporto di Sophie, ci sembra un'ottima app e le traduzioni sono abbastanza corrette!

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

👏🌟😊 Stiamo provando il piano Starter e per ora, a parte alcuni problemi risolti velocemente grazie al gentile supporto di Sophie, ci sembra un'ottima app e le traduzioni sono abbastanza corrette! Siamo felici di sapere che hai avuto un'esperienza positiva finora e che il supporto di Sophie ti ha aiutato velocemente. Se hai ulteriori domande o hai bisogno di assistenza in futuro, non esitare a contattarci. Siamo qui per rendere la tua esperienza ancora migliore! 🚀😃🌍📱👍 -Nona|Etranslate Team

5 / 5 Share

Oct. 30, 2023

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We are happy to hear that our service met your expectations. If there's anything else we can assist you with, don't hesitate to reach out. Thank you for choosing our company! 😊😊 -Sophie💗

5 / 5 Share

Oct. 29, 2023

Excellent & Fast Support

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you had an excellent experience with our support team! 🌟💨 Thank you for taking the time to share your positive feedback. If you ever need assistance in the future, don't hesitate to reach out. We're here to help! 😊👍 -Sophie💗

5 / 5 Share

Oct. 29, 2023

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We are happy to hear that our service met your expectations. If there's anything else we can assist you with, don't hesitate to reach out. Thank you for choosing our company! 😊😊 -Sophie💗

5 / 5 Share

Oct. 29, 2023

This is extremely helpful if you are planning to target different markets. They not only translate the content but also localize it. Highly recommended. Thank you!

Store

Gesuny

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the glowing review! 😊 We're delighted that you found our localization services helpful. Your recommendation is greatly appreciated! 🌍👍 Best Regards, Sophie|Etranslate Team🥰

5 / 5 Share

Oct. 29, 2023

They have given me the best support for settings. Thank you very much. The translation is looking OK. But, I do't know why some specific words have not been translated and some whole pages have not been translated at all even though the translation status says "Translated (100%)". This app is good, but not perfect. ----- ----- ----- ----- ----- The problem above has been resolved setting Translation Type to Basic. If you are experiencing the similar problem, try setting to Basic just for checking.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

😊👏 Thank you for your positive feedback on our support and app. We apologize for any translation issues you experienced. We're glad you found a solution by switching to Basic Translation. Your feedback is valuable and helps us improve. 😊🌟 Best Regards, Sophie|Etranslate Team🥰

5 / 5 Share

Oct. 28, 2023

THE BEST customer service

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

😊👏 Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service. Your satisfaction is our top priority!!💨👍 Best Regards, Sophie|Etranslate Team🥰

5 / 5 Share

Oct. 26, 2023

Instant support

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

🚀Thank you for sharing your positive experience with our support team. We're glad to hear that we were able to provide you with instant assistance when you needed it. Our team works hard to ensure that our customers receive prompt and efficient support, and your feedback is greatly appreciated. Thank you for choosing our company!💨👍 Best Regards, Sophie|Etranslate Team🥰

5 / 5 Share

Oct. 26, 2023

Store

Pescali

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We are happy to hear that our service met your expectations. If there's anything else we can assist you with, don't hesitate to reach out. Thank you for choosing our company! 😊😊 -Sophie💗

5 / 5 Share

Oct. 24, 2023

very fast support

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

🚀 Thank you for your amazing review! We're over the moon to hear that you found our support to be very fast. ⏩ Our team is dedicated to providing lightning-fast assistance whenever you need it! If you have more questions or require help in the future, don't hesitate to get in touch. We're here to assist you in a heartbeat! 💨👍 Best Regards, Nona|Etranslate Team🥰

5 / 5 Share

Oct. 23, 2023

Great and friendly support

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

🌟 Thank you for your wonderful review! We're thrilled to hear that you found our support to be great and friendly. 😊 Our team is here to provide top-notch assistance with a smile! If you ever have more questions or need help in the future, don't hesitate to reach out. We're always here for you! 🌼👏 Thank you, Nona|Etranslate Team💞