Locksmith
Flexible access control for Shopify stores
Rating
4.7
feedback
292
chart
#1,926
All reviews
May 20, 2021
I'm still in the trial period, but Locksmith seems like a great app. I think it will help me figure out a way to give someone access to a hidden part of my Shopify store if they purchase a specific product from my store. I'm really excited because it seems to be exactly what I need.
May 3, 2021
This app allowed me to bring membership-style functionality to my Shopify store...restricting certain collections and products to "All Access Pass" customers. Ken and the Locksmith Team went above and beyond to answer every question in a timely and helpful fashion, and also helped me troubleshoot various situations until I had my locks working exactly right. The locks are easy to turn on/off and apply to a wide range of situations, and I couldn't recommend this app more for creating member areas!
April 30, 2021
Locksmith does exactly what I was looking for: password-protect certain parts of our website for our paying supporters. It's simple and straightforward, yet also powerful in terms of the different rules you can set up for each protected page. I respect their company values and am leaving a review because of that. One request I have is to allow for more customization of the password page so we can make it look more like our store's design. Thank you for your great work.
April 17, 2021
I used this app for showing parts of our beta website to stakeholders before it went live. It did the work beautifully. Loved the "always permit" feature that helped us achieve this. LOCKSMITH is absolutely fantastic. Recommend it strongly to set visibility options on your store.
April 12, 2021
This was one of those apps that does exactly what it say, with a great UI and flawless integration. Used it to allow check out for those who had pre-ordered some products early ahead of launch and it worked flawlessly. Couldn't be happier.
March 25, 2021
I used Locksmith to help me limit customers from certain countries purchasing certain items. Really impressed how easy this was to do considering how many other confusing methods are out there!
March 24, 2021
We've used this app for about 1 year and have not had any issues. Easy to use and highly recommended. I wish they would add to it so we can Locksmith who buys!
March 15, 2021
Locksmith support team has been very helpful. As we do not have a VPN, they offered to check all the locks we set up to make sure everything is working properly. They also agreed to extend our free trial so we were able to finish the new site smoothly. thank you
March 12, 2021
support team is top notch, always replies within couple hours, even on weekends. Ken and Tristan were GREAT help! set up was easy, functionalities are great, highly recommend!
March 10, 2021
This app works well and when there are any issues support is fast and helpful. I would recommend this app.
March 5, 2021
I am using this app to creat a custom membership area. The app has truly great functionality and outstanding customer support.
Feb. 24, 2021
Amazing app for separating wholesale from retail. Pair this with Mechanic by the same folks and you're good to go! Together, these two apps can do just about anything you need!
Feb. 12, 2021
Works well for my purpose: geographically locking digital products so that I can distribute reprints without violating copyright.
Feb. 11, 2021
The best support I have ever seen! Just wow. Easy to work with, simple, functionnal, i really recommanded this app and his staff! Thanks guys!
Feb. 3, 2021
the best support! very prompt. they even built me some custom locks that work like a dream. I honestly thought they would give me some generic response and just send me a file to figure out how to build my locks. but nope! the support team literally coded specific locks I needed in addition to their standard locks. Amazing. Highly recommend!!
Jan. 27, 2021
Easy to use. Clean, nice-to-use interface that makes me enjoy doing my job. Extremely clear documentation with well-written tutorials. Doesn't slow down my website speed at all and gets the job done quickly. Super amazing and friendly customer support team. And all at a reasonable price. Thanks, Locksmith!
Jan. 27, 2021
Appalling support. Must of sent over 5 emails still no reply. Really frustrating. Can someone get back to us?
Hey there! ❤️ We reply to everything we receive, and – doing some digging into our team mailbox – we've received three messages from you this month, all of which we've replied to, all well within our 24hr response time cap. We've also emailed you directly (in a new email thread – look for an email with the subject "Locksmith App for Shopify"), to see if we can get through to you this way. Not getting responses is not great, and I get that. Please know that it's not for lack of effort – every time you try to reach us, we're trying to get back to you. :) If you're still not getting our replies, please consider writing in from another email address, perhaps outside of your store's domain. We're here to help. ❤️ All the best, -Isaac
Jan. 26, 2021
Great App and fantastic support. Does the job perfectly and support got back to me within minutes! We needed to make a line of products only visible to customers that have a certain tag and are logged in and it does the job. 5 Stars!
Jan. 23, 2021
Absolutely brilliant app. Cost-effective, user-friendly and AMAZING customer service. I have used Locksmith to enable my Shopify store to be a shopfront AND an online course with various levels of access. It works perfectly and saves me $$ as I don't need a second teaching platform. It is very intuitive and I was able to set everything up myself without any technical support. When difficulties arose later due to customisation on my templates, the Locksmith team were able to troubleshoot and supply a perfect solution within 48 hours. Cannot recommend highly enough.
Jan. 12, 2021
I have used this application to provide dealer and designer exclusive content. It is simple to use and very responsive. It has not caused even a single conflict with any of our custom code or detailed design. I recommend it to anyone looking to keep sections separate based on login password or passphrase. So many options to secure your content while keeping it simple to give access to selected users.