Locksmith
Flexible access control for Shopify stores
Rating
4.7
feedback
492
chart
#1,805
All reviews
Rating Breakdown
Review RSS Feed
April 30, 2021
Locksmith does exactly what I was looking for: password-protect certain parts of our website for our paying supporters. It's simple and straightforward, yet also powerful in terms of the different rules you can set up for each protected page. I respect their company values and am leaving a review because of that. One request I have is to allow for more customization of the password page so we can make it look more like our store's design. Thank you for your great work.
April 17, 2021
I used this app for showing parts of our beta website to stakeholders before it went live. It did the work beautifully. Loved the "always permit" feature that helped us achieve this. LOCKSMITH is absolutely fantastic. Recommend it strongly to set visibility options on your store.
April 16, 2021
I need this app to prevent customers in certain EU countries from buying certain products. I had some trouble with setup as I wanted to hide the buy now buttons, rather than hiding the collections (which if this is what I wanted, is incredibly easy to do - the app is very user friendly). Jed has been incredibly helpful setting this up for us which means we're now good to go. Love the Pay What Feels Good ethos, and the approach to users is fantastic. We added the app for a certain purpose but I can think of a hundred different ways we can make use of it in the future. Fantastic!
April 12, 2021
This was one of those apps that does exactly what it say, with a great UI and flawless integration. Used it to allow check out for those who had pre-ordered some products early ahead of launch and it worked flawlessly. Couldn't be happier.
April 8, 2021
I used this for awhile, and it hands down the best app for locking a section for VIP members! I highly recommend this app!
March 25, 2021
I used Locksmith to help me limit customers from certain countries purchasing certain items. Really impressed how easy this was to do considering how many other confusing methods are out there!
March 24, 2021
We've used this app for about 1 year and have not had any issues. Easy to use and highly recommended. I wish they would add to it so we can Locksmith who buys!
March 23, 2021
We removed the app but our website remains locked. Very unpleasant experience with this app. Watch out what you install, there are many amateur works out there.
❤️ I feel you; this kind of thing can be unpleasantly surprising. Because Shopify doesn't allow recently-removed apps to go back and clean up their theme code, it's really important to disable Locksmith within the app (or simply delete all of your locks) *before* removing Locksmith from your apps list. If this is still affecting you, here's the place to start: https://docs.uselocksmith.com/article/221-removing-locksmith Or, send us an email at [email protected]. We're here. :) For those looking in on this review, it's worth mentioning that we work *hard* to communicate the uninstallation process: * We send an automatic email to the store owner immediately upon app removal, if we detect that Locksmith's code is still in your theme. * We include the uninstall requirements in our required user agreement, on the first screen of the app. * There's a link to our uninstall process at the end of every page within the Locksmith app, and in our immediate auto-response to new inquiries to [email protected]. We're here to help, always, always. :) To the reviewer: thanks for letting us know how this affected you. We haven't heard from you via email, so I'm hopeful that you've been able to get this sorted. Please reach out if there's anything we can do to help you further. All the best, -Isaac
March 15, 2021
Locksmith support team has been very helpful. As we do not have a VPN, they offered to check all the locks we set up to make sure everything is working properly. They also agreed to extend our free trial so we were able to finish the new site smoothly. thank you
March 14, 2021
Really good app and easy to use. They help out small businesses by letting you choose a price that you can afford when you are first starting out. 100% recommend
March 12, 2021
support team is top notch, always replies within couple hours, even on weekends. Ken and Tristan were GREAT help! set up was easy, functionalities are great, highly recommend!
March 10, 2021
This app works well and when there are any issues support is fast and helpful. I would recommend this app.
March 5, 2021
I am using this app to creat a custom membership area. The app has truly great functionality and outstanding customer support.
March 1, 2021
I love this app and I get fast responses, usually, but now our customers can not purchase their school supplies.
Feb. 24, 2021
Amazing app for separating wholesale from retail. Pair this with Mechanic by the same folks and you're good to go! Together, these two apps can do just about anything you need!
Feb. 18, 2021
We have been using LockSmith to help control access to the 'Add to Cart' from certain geographical locations (countries and states) until we're sure that we're ready to sell to those locations. LockSmith does exactly what we need and the Tech Support team were really helpful and pro-active in answering questions. We're definately sticking with LockSmith for the geolocation access and we're looking forward to using it on other parts of our site when we're ready.
Feb. 15, 2021
I use this app to hide my promotional offers on my site. I highly recommend this app! For a great price too? Shoot this is a steal lol
Feb. 12, 2021
Works well for my purpose: geographically locking digital products so that I can distribute reprints without violating copyright.
Feb. 11, 2021
The best support I have ever seen! Just wow. Easy to work with, simple, functionnal, i really recommanded this app and his staff! Thanks guys!
Feb. 10, 2021
This app is not easy to use and there's no support. Emailing and awaiting an answer when your running a business isnt for me.
❤️ We've responded to each of the two messages we've received from you, within the same day. In one of those responses, we reached out from a different email address, in hopes of bypassing any spam filters that might have been in the way. We're here, and we're trying to get back to you. :) If you still aren't seeing our messages, I have two ideas: 1. Email us directly at [email protected]. It looks like your messages have come in via the in-app messenger and via the app store contact form, which means our replies are going to the address Shopify has on file for you (n[...]a@m[...]u.org). If that's *not* your email address, that would explain why you're not seeing the replies. :) 2. If that doesn't help, please do check your spam box, or any other place where filtered messages might end up. All the very best, -Isaac