All reviews

Rating Breakdown

  • 5
    94% (543 ratings)
  • 4
    3% (16 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (13 ratings)

Reviews with Text

  • 95% (548)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 17, 2024

1. The best part of the app is the support. Emma and Jena helped me to solve some technical issues during the integration. 2. The UI-UX of the interface is friendly and easy to follow. 3. If you are a small store, I recommend the third plan because it provides more facilities. Thank you, guys—kisses and hugs from Japan.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Jan. 15, 2024

User Friendly, efficient support.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

4 / 5 Share

Jan. 14, 2024

Great app, dose exactly what it says it dose. Also the help is top quality and time efficient.

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for such a valuable review. However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience. Looking forward to hearing from you again at "[email protected]".

5 / 5 Share

Jan. 8, 2024

Awesome app, and really great customer service!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

The app fulfills all our needs for our wholesale shop. They were also very helpful in fixing a problem.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

Jena was extremely helpful and informative in assisting me with some issues I was having. 100% recommend!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

Great support. Has all the feautures we need!

Store

SalonID

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Dec. 13, 2023

Amazing support, super quick and figures out the problem right away. If it does not initially work with your theme do not be scared off, the support team deals with it instantly.

Store

My Store

Using app

9 days

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Dec. 13, 2023

love this app its exactly what i needed for our wholesale site. they are very helpful whan any troubles come up or if you need something custom. june was very responsive with all my questions

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating! We appreciate your positive feedback about our app and are thankful for the helpfulness of our team. We are so glad you found the app exactly what you needed and that June was so responsive to all your questions. Thank you for choosing us, and we hope you continue to have a wonderful experience.

5 / 5 Share

Dec. 13, 2023

Support has been very effective and prompt and fixed my problem in 24 hrs.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

4 / 5 Share

Dec. 11, 2023

At first, it was a bit tricky to get the Shopify app to work on our webshop, but June was very helpful in getting the app installed correctly. It is very useful to us now.

Using app

25 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your 5 star rating and for your kind words! We are so glad June was able to help getting the Shopify app up and running for you, and that it has been useful to you. We really appreciate your feedback!

5 / 5 Share

Dec. 8, 2023

The app works great! It doesn't work with every theme right out of the box. But after pinging their support, they had a developer integrate the plugin with our theme for free. And support staff was very professional and did an excellent job!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your 5 star rating and for taking the time to write such a thorough review. We are delighted to hear that our app works great and that our support staff did an excellent job. We appreciate your feedback and are grateful for your support!

5 / 5 Share

Nov. 23, 2023

Sehr guter und schneller Support

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Nov. 18, 2023

Full-featured app, fast, attentive customer service

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Nov. 16, 2023

Great App

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Nov. 15, 2023

I found this app just this year and it works great! I recently changed the theme on our site and had an issue with the app uploading to the new theme. June in customer service was prompt to address the issue and fix it right up for us, after gaining collab access to the site. I really like the applications functionality as our business works with professional nutrition brands that have different kinds of restrictions on their registered or trademarked products. The hide pricing, login required, and a few other functions make my life a lot easier. Looking forward to using more of its functions as time goes on and as we expand our own brand reach. I would recommend this app for sure!

Using app

9 months

Total reviews

4

Average rating

4.3

Developer Reply

Thank you for your 5 star rating and kind words! We are really grateful for your review and are glad that you are finding our application's functionality helpful for your business. It was our pleasure to help you move the app to your new theme and we look forward to your continued use.

5 / 5 Share

Nov. 9, 2023

GREAT ! Over and beyond with their customer service

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Nov. 6, 2023

Excelent app, the only one that worked for purpose! Customer service also very responsive!

Using app

6 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Nov. 6, 2023

Seit einiger Zeit nutze ich diese App. Sie funktioniert super. Danke! Was ich besonders hervorheben möchte ich ist der Support. Bei jedem Theme Update habe ich ein wiederkehrendes Problem, und immer bekomme ich zeitnah, unkompliziert geholfen. Das ist wirklich toll.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

1 / 5 Share

Nov. 5, 2023

I've had this app installed since Sept 2023 because I need to unlock a specific feature to hide certain products. And to this date, I'm still sending emails resolving many little bugs and feel handcuffed to this app ecosystem. Here are some things that you should be aware of this app before you download: * You will always need to pay for a premium features, not just the lower scale one. * You will need to install separate apps for features that let you customize further. We are a small shop with 11 products and still needed 2 more of their apps, which means two more subscriptions and a total cost of over $125/month for all these services. * There customer service, while friendly and can fix things in a day or two, is in Vietnam and you have to wait 24hrs for every question to respond. * There is typically many things labeled differently or built in the app that needs some further discussion/translation as they are labeled differently than I would prefer. I assume this because translating things between Vietnamese and English can cause some hiccups. * Unless you want to work Vietnam business hours - find a different app with customer support geared towards your time zone. * In the end, I'm a small business investing 7 weeks of work into this app and no customers actually using it fluidly. * I have my hands tied that I have to keep this app because of costs and feel I can't make a change, especially with holiday season approaching. Please be mindful when making a decision - they have great ratings but I suspect it's because throughout my 90+ email chain since 9/21/2023 to date, they've asked me to write a review about once a week. While professional and nice, they look to optimize reviews more than solve my actual problem and it's unfair.

Using app

25 days

Total reviews

4

Average rating

2.0

Developer Reply

Hi there, We are so sorry for the experience that you are facing with our app. Upon careful examination of the SHOP app policy from Shopify article, we've identified that the use of apps with access control is restricted, and unfortunately, our B2B Login & Lock Access app is listed within their list. We genuinely understand the unique challenges faced by small business, and we are here to assist you the best we can. This is quite an unexpected issue which is out of our hands so hopefully our explanation will clear your misunderstanding on our app and revise your experience. If you have any further concerns or questions, don't hesitate to contact us at [email protected]. Thank you so much for your understanding!