All reviews

Rating Breakdown

  • 5
    95% (520 ratings)
  • 4
    3% (16 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (9 ratings)

Reviews with Text

  • 96% (525)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 6, 2023

Great Service fast and easy to install and get it to work for your wholesale customers.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 5, 2023

Very responsive customer service - Excellent Loom videos to guide their advice! Friendly and professional. The app has great functionality and the team know exactly how to integrate it into your site to do what it needs to!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 4, 2023

Very useful app if you want to hide the price for not logged-in customers. Next-level helpful customer service, Emma is helping every time we need! Thank you so much this app!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate your 5 star rating and kind words about our app and our helpful customer service! It's nice to know that our agent helps you every time you need it. We will do our best to keep making the app and the customer service even better. Thank you again for your support!

4 / 5 Share

Oct. 2, 2023

I found this app via Shopify Customer Service who recommended it for my particular situation for which it has been a great fit. We are a small gourmet cheese shop that also has a catering arm to our business supplying unwrap and serve party platters that are made to order. We are lucky to also be partnered with some local businesses who order the platters and I needed them to see some offerings that I am not able to offer to the public. This app allows them to log in and only they now see those offerings. And Jennie was super helpful in getting me set up and then troubleshooting some of the issues I was having initially. I very much appreciated her prompt responses and thorough explanations. My one issue with the app is that I personally found the verbiage within the app to be unintuitive and a bit confusing at times. I also was unable to find a good detailed explanation of various functions which was frustrating as I tried to figure out what various rules and such accomplished. So improving the tutorials and instructions within the app itself would be helpful, in my opinion. But I am still very happy with the app's performance and the great customer service I received from Jennie and would therefore definitely recommend it.

Using app

About 1 month

Total reviews

7

Average rating

4.9

Developer Reply

Thank you for your 4-star rating! We are delighted to know that the app can fit your particular needs. Our team works hard to provide great customer service that you have appreciated. Thank you for recommending the app and for your input about the tutorials and instructions. We appreciate your honest feedback. Hopefully, we can assist you much more so as to help you revise your experience!

5 / 5 Share

Sept. 28, 2023

The app is great, does exactly what I needed but what really sets this business apart is their customer service. They responded within a few hours and in less than 24 hours had solved all my problems and tailored it to my exact needs. Couldn't recommend enough!

Using app

9 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating! We are so grateful that you found our customer service exceptional and that we were able to quickly and accurately solve your problem and tailor it to your exact needs. We sincerely appreciate your kind words.

5 / 5 Share

Sept. 27, 2023

So far it works as intended. I just needed one page locked on my website. The formatting of the password page wasn't quite right at first, but I asked for support and they fixed it in a reasonable amount of time.

Using app

5 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your 5-star rating! We appreciate your kind words and are glad that the plugin met your expectations so far. We're also glad that our support team was able to address the formatting issue on your password page in a reasonable timeframe. Thank you for your continued support!

5 / 5 Share

Sept. 27, 2023

Thank you to Jena for getting our issues corrected very quickly. I have just signed up with this BSS Commerce app, and they look like they are great to work with.

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Sept. 26, 2023

This app works great! Supper happy with both the Login to Show Prices & Login To Show pages functionality which I've used extensively on my website. On the original install there was a conflict with my template (Brava). I reached out to the devs through the link right in their interface and was SHOCKED when they fixed the issue in only a few hours. Woke up the next morning with everything working fine. Great service and support. Highly recommended.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating! We are so glad to hear that the app works great for you, and that you were delighted by the login pages functionality. Furthermore, we are pleased that you were impressed with our quick response to the issue with your template, which was sorted out in only a few hours! We really appreciate your positive review and your recommendation of our app and support services. Thank you for being a loyal customer!

4 / 5 Share

Sept. 26, 2023

App works really well. Would be five stars if they were available during the same ours as the States

Using app

3 months

Total reviews

4

Average rating

4.5

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Sept. 21, 2023

This app is great. Does everything we need it to for our business and the support is unmatched. Joy and the entire support team were so patient helping us every step of the way to get the result we wanted. I am extremely happy with their app and would recommend to anyone doing B2B through Shopify!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! We're so pleased to hear that our app does everything you need it to and that the support was unmatched. The entire support team work hard to make sure our customers are happy and successful, and it's wonderful to hear that it paid off. We really appreciate your kind words and hope you continue to have a positive experience with us.

5 / 5 Share

Sept. 21, 2023

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Sept. 21, 2023

We have a very complex wholesale solution need and this app with conjunction of the other apps from BSS commerce works perfectly, couldn't be more happy with the customer experience and the app itself. Jennie P. and the tech support have been there to handle all my questions.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating and your positive words! We are glad to hear that our app and tech support have met your complex needs, and that you have enjoyed your customer experience. It is gratifying to have customers like you and we are thrilled that we have exceeded your expectations.

5 / 5 Share

Sept. 21, 2023

The Support Team is amazing, I was in constant touch with support staff name Emma she helped in setting up the app on my store very effectively, They were so polite and very supportive I love this app and the team... I recommend this app to all who is looking for these type of features.

Store

My Store

Using app

4 days

Developer Reply

Thank you for your five-star rating and kind words! We're thrilled to hear that our support agent provided you with an excellent support experience. We're proud that our app delivered such great features for you to enjoy. It means a lot to us that you've recommended us to others. Thanks again!

5 / 5 Share

Sept. 19, 2023

Quick Support. Attentive and helpful customer service.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Sept. 13, 2023

Jennie and the team are fantastic to deal with. I've always felt that you can ask any question relating to the website and they will deal with it quickly and effectively. Thanks so much

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the amazing 5-star rating! We are delighted to hear that you had a great experience with our agent and the team. We take pride in providing excellent customer service and are glad that we could effectively answer your queries about the website. Thank you again for your kind words!

5 / 5 Share

Sept. 13, 2023

I can't say enough good things about B2B Login/Lock & Hide Price APP and the outstanding support and customer care they provide. From the moment I installed this app, I've been thoroughly impressed by their dedication to helping their users succeed. Totally recommended!

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your 5-star rating and kind words about our B2B Login/Lock & Hide Price APP! We are delighted that you found our app helpful and that you are pleased with the customer service provided. Thank you again!

5 / 5 Share

Sept. 12, 2023

Using app

11 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Sept. 12, 2023

Exceptional customer service!

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Aug. 23, 2023

Quick response with knowledgeable solutions. I have contacted several times and every time was pleased. They have great customer support and many different apps for shopify users.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5 star review! We truly appreciate the kind words and are glad you had a great experience with our customer support. We strive to provide the best service possible and your feedback helps us continue to do that. Thank you for your support!

5 / 5 Share

Aug. 21, 2023

Really good app and costumer service. Easy to use and helpfull staff if anything is hard to figure out.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5-star rating! We are delighted that you found our app easy to use and have had a positive experience with our customer service and staff. We’re grateful for your support!