B: B2B Lock Password Protect

March 18, 2023

Cao Xuan Cuong and Jonas are the best. We have this custom theme, and they had to go through a lot, because of our theme. But they solved it in a day. Super Uber crazy! Thank you guys.

March 17, 2023

Very helpful development team, fixed small issue very quickly. Joy Nguyen as your supporter and dev guys Nguyen Tien Hau, Hoang Van Luan and Nguyen Van Huan

March 16, 2023

I found BSS Commerce on the Shopify app store and I’ve been thrilled with their level of support so far. Each night I send over questions and requirements and they do their best to accommodate me as soon as they can. My site is a wholesale site and we need to block pricing from our competitors and only show them to approved customers. This meant that I needed to find a solution on the Shopify App store that would accommodate these requirements. I’m new to Shopify and Emma along with her developers Hoang and Nguyen have been able to get me everything I need to help my customers navigate my new site.

March 16, 2023

The only reason I did not give 5 stars is because of the time zone difference, so you only get a reply once a day and late at night. But that's personally OK with me because every time we've had an issue, we log in in the morning and the correct answer is always waiting for us. They have always been able to solve our issues

March 13, 2023

We had a very supportive and helpful support service. Thank you Joy and Van Quyen for solving our issues !

March 9, 2023

Had a very positive experience with customer service. Responsive and helpful in a timely manner. I was having difficulty creating a global rule using their application because we had some custom URLs that also needed it locked with extra url-parameters (for filtering on a custom app). I was also having difficulty getting it to accept the final "/" in the rule. Not only did they solve the issue quickly, but they even anticipated the extra-url parameters issue without me having to ask. Joy Nguyen and Nguyen Van Huan were excellent to work with. No muss, no fuss.

March 8, 2023

Very unhelpful that you can't test any options of the app except when you pay first. What app makes you pay before you can try it, what happened to even a couple of days free trial? the app didn't work for me and little uninstalled it 5min later after testing the function and still got charged. If you would have trust in your product you would not operate like this.

March 8, 2023

Emma and the team did a fantastic job of assisting me in setting up the three apps that collaborated to bring the settings I required to the homepage. Emma provided assistance not only with the app settings but also with Shopify settings that affected how the app interacted with them. I advise everyone who needs specialized B2B solutions so that their customer interactions can function in a particular way to use these apps. The customer service is so exceptional that they spend numerous hours and exchange several emails to ensure everything is perfect. I heartily endorse these apps. I needed custom features for my new website, and the team really worked hard to make the apps fit into my requirements, changing around Shopify presets and code for me as well, etc. The features on this app are awesome; they seem to fit in well with the features in the other apps and all work together to complete their purpose. Emma and the technicians (Nguyen Xuan Hoang and Cao Xuan Cuong) provided me with a lot of assistance. They communicated effectively, understood what I required, and resolved my problems with little explanation. I tried to download other B2B applications previous to finding these and they had worthless features that made utilizing them very hard, I highly rate these B2B apps.

March 8, 2023

The B2B Login/Lock & Hide Price app has been incredibly easy to use and has quickly become an integral part of how our B2B website works. It offers a wide range of features that allows us to manage how we want certain functions to work and adapt to the specific customer. It is easy to set up on your own, but as we wanted even more detailed customization, we reached out to Jena and her team - we received an the exceptional level of support from Jena and Dev Nguyen, and it didn't matter how many times we'd go back to ask for more changes they kept working on them until it was perfect for what we wanted and needed. Their level of expertise and knowledge of the app was fantastic, and they were able to help me troubleshoot and resolve any issues that I encountered which made us as an app user feel valued and looked after, and confident if there were ever any issues in future that we could reach out for help. Overall, I highly recommend this app for its flexibility and functionality, and a 10/10 for the team behind it for all of their hard work and kind professional support they provide.

March 7, 2023

I found the B2B Login/Lock & Hide Price app 3-4 days before my site went live but after having tried 3-4 other apps I had left a trail of destruction and could not get B2B Login to work for all the logic required, I was tired and bleary eyed too. I emailed B2B Login support and Joy Nguyen responded almost immediately. When she was not available Nguyen Van Huan stepped in. When Joy came back she got everything working.

March 7, 2023

OMG Emma and the team were awesome in helping me setup the 3 apps that worked together to bring the settings that i needed to the webpage. Not only did Emma help with the app settings but also helped with shopify settings in regards to how they interacted with the app. I recommend these apps to anyone who needs custom B2B solutions so that their customers interactions can work in a specific way. The customer service is so amazing they spend a lot of hours and back and forward emails in order to get everything right. I highly recommend these apps. The features on this app are awesome, they seem to fit in well with the features in the other apps and all work together to complete their purpose, I needed custom features for my new website and the team really worked hard to make the apps fit into my requirements, changing around shopify presets and code for me as well, etc. I was greatly helped by Emma and the technician (Nguyen Tien Hau) who communicated in an excellent manner, they understood what I needed and with minimal explanantion they fixed my issues. I tried to download other B2B apps prior to finding these and they had useless features that made using them very hard, I highly rate these B2B apps.

March 6, 2023

The service i received was 10/10! Emma and Nguyen Xuan Hoang promptly resolved my issues i was having. They got the app working on my site in no time and now i have a fully functional wholesale site. My key requirements were to ensure that only registered customers would be able to see my product prices and the team got this function working in no time. Now each of my products states 'Login to view prices'. They even went as far as customising the 'login to view prices' button to fit in with my website theme. Great team, great app, easy to use, highly recommend!!!

March 3, 2023

Very good app and I would recommend. When I had an issue Joy Nguyen was great help and sorted out the issue in hand

April 6, 2023

Both Developper Hoang Van Luan and Customer service Joy have helped me very professionnaly on all the requests I had I have a very good trust in BSS Commerce for helping my business

March 2, 2023

The team at BSS has gone above and beyond to help customize their app to help us match our custom Shopify theme. I would highly recommend their app and their team to anyone who is looking to create a b2b login function to their store. I would specifically like to thank Jolie Nguyen and Cao Xuan Cuong for their willingness to help us not only understand the functionality of the app, but also their help in styling and dialing in the UX of the app and how it functions within our theme. Again, I can’t say thank you enough. Jolie and Cao are top shelf. Thank you.

March 1, 2023

I recently installed an app and their support team really made it a great experience! Joy Nguyen and Nguyen Van Huan made sure that all of my needs were taken care of, answering any questions I had quickly and thoroughly. Their assistance throughout the entire installation process gave me confidence knowing that any issues would be resolved with ease. In the end, everything worked exactly as expected and I am extremely satisfied with this app. I can highly recommend it - 5 stars all the way!

Feb. 28, 2023

We had a problem after a theme update. After I contacted the support I was in touch with Jolie Nguyen and Cao Xuan Cuong. They were super helpful and solved our problem fast and professional.

Feb. 24, 2023

I have installed the B2B Login and B2B Wholesale Solution app from BSS, and now I'm testing out the features and have some reviews about the app. The app are good and has excellent documentation and is extremely user-friendly. B2B Login and Lock Access app is also from BSS, which is also a great app for using too. I can lock specifics content for certain customers who have the access to our website and allow which customers can access the page by a few steps of simple setting. I'm using the Force Login rule to make sure my B2B customers can get good price for themselve and therefore I can control my B2B website too. I contacted the support team represented by June Nguyen and then she patiently answered and guided me through the app. They have a good team with great technical skill. June kept me informed at every stage and quickly reported any problems. Additionally, the developer was helpful to me. The team has gone with me from the first day I use the app and until we launched the store. We appreciate all their support and would highly recommend the app.

Feb. 23, 2023

We use this app to protect our online manuals and it works great! We needed some design changed and Jonas from the support team and Hoang Van Tien and Nguyen Van Huan (technical team) were very quick to respond and resolved all my queries perfectly. Very happy so would absolutely recommend!

Feb. 22, 2023

The app is great! I had some questions and contacted support. Jennie P as the supporter and Nguyen Van Huan as the technician helped me out quickly and efficiently! Thank you!