BSS B2B Lock, Login & Password
BSS: B2B Lock Password Hide Price - Shopify App Store
Rating
4.9
feedback
549
chart
#999
All reviews
Aug. 18, 2023
App does exactly as it states at half the price of competitors. June answered any and all questions and went above and beyond to assist with installation and my custom theme. Very satisfied. It’s important to note customer service is 12 hours ahead of CST zone, however every email was answered promptly during their business hours. Would recommend!
Thank you so much for your 5-star rating and kind words! We are thrilled to hear that our agent went above and beyond to assist with the installation and with your custom theme. We appreciate your feedback about our customer service and that each email was answered promptly during our business hours. Your satisfaction means the world to us. Thank you again!
Aug. 18, 2023
We are moving our store to Shopify, and we are using the B2B Login/Lock for our Wholesale page. We really appreciate the support team, Emma and her team were amazing in quickly answer all of our requests and assisting us in setting up the locks with the customizations we asked for. So far we recommend this app and service.
Thank you so much for your 5 star rating! We are thrilled to hear that our agent and the team have been quick to answer all of your requests. We are delighted that you have had a positive experience with the B2B Login/Lock app and that you recommend our service. We appreciate your kind words!
Aug. 16, 2023
The support from Emma and her team is astounding! When I found something wrong, she and her team fixed it immediately and suggested some improvements. Amazing support!
Thank you so much for your 5-star rating! We are so glad to hear that our team has provided you with such astounding support. We are so grateful that you were pleased with the speed and effectiveness of the help you received. We appreciate your feedback and thank you again for your 5-star rating!
Aug. 15, 2023
I downloaded the app for the login to see price feature. I wasn't able to activate it on my own, but when I had reached out to customer service they had the issues fixed within 24hrs. I appreciate their fast response time.
Thank you so much for your rating! We are very pleased to hear that you were able to try out the login to see price feature and thankful for the fast response time our customer service provided. We are grateful for your support!
Aug. 14, 2023
hello. I had private stuff on one of my Shopify store pages that I didn't want to see publicly. I came across this app that fixed this problem. It is easy to use and I think it is a good application if you don't know how to edit in code. I am very happy with this discovery and I hope to have this app for a long time. Customer service is effective and fast. Much success to all those who have e-commerce and to those who created this app. GREETINGS hola. Tenía material privado en una de mis paginas de mi tienda de Shopify, que no quería que se viera publicamente. Me encontré esta aplicación que solucionó este problema. Es fácil de usar y creo que es una buena aplicación sino no sabes editar en codigo. Estoy muy feliz con este descubrimiento y espero tener esta app por mucho tiempo. la atención al cliente es efectiva y rápida. Mucho exito a todos quienes tienen e-commerce y a quienes crearon esta app. saludos.
Thank you so much for your 5-star rating! We are so glad you are having great experiences with our app. We take pride in making sure it's easy to use and effective for all your needs. We are so happy that your private data is secure now. We will always strive to keep our high standards in customer service and products. Thanks again for your kind words!
Aug. 1, 2023
Nothing beats an app that caters to our needs as intended, without having to waste time trying to figure out the setting just to set it up. In additional, their customer support, Emma and her team have been extremely helpful and prompt when it comes to troubleshooting & questions that we have. A job well done!
Thank you so much for your 5-star rating! We are happy to hear that you have had a positive experience with our app, as well as our customer support. It is rewarding to know that even after setup, our app is still meeting and exceeding your needs. We are grateful for your kind words and we look forward to continuing to serve you in the future.
Aug. 1, 2023
Emma was helpful, prompt and knowledgeable in her assistance during the my trial period of using the app.
Thank you so much for giving us a 5 star rating! We are so glad that she was helpful, prompt and knowledgeable in her assistance. We greatly appreciate your feedback.
July 31, 2023
We really love how easy it is to use the app. Really easy setup and awesome support all around. I highly recommend!
Thank you so much for the 5-star review! We are very glad you found the app easy to use, and appreciate your kind words about the awesome support. Thank you!
July 26, 2023
This app performs exactly as advertised. We have a wholesale business and need to restrict the product pages to approved account holders, and this app does exactly that. The support team is always responsive and efficient - amazing app and people!
Thank you so much for your 5 star rating and your kind words! We are so pleased that this app is meeting your needs, and that the support team is providing you with such responsive and efficient service. We are so grateful for your support.
July 26, 2023
Great app that works exactly how we need it. We encountered an issue recently (first time after using the app for a long time) but support managed to fix it very quickly. Would definitely recommend the app.
Thank you so much for the 5 star rating and for taking the time to write a review. We're so glad to hear that you had a positive experience using our app. We are so happy to hear that even when you encountered an issue recently (first time after using the app for a long time), we were able to resolve it quickly for you. We really appreciate your positive feedback and recommendation of our app!
July 25, 2023
We love this app...it's so easy to use and provides the functionality we need to sometimes password protect content. Also, and this is the kicker, the support is fantastic! I rate this a 5/5 on this app.
Thank you so much for your 5 star rating! We're so happy you love this app and find it easy to use with the functionality you need. We're especially thrilled that you're loving our fantastic support. We hope you continue to enjoy this app!
July 21, 2023
Does exactly what it says - very easy to use. Support always quick to respond to any queries. Would definitely recommend for B2B stores who need to hide products/prices etc.
Thank you so much for your 5-star rating! We really appreciate your kind words and it's great to hear that our product is doing exactly what it should and that our support team is always quick to respond to any queries. We are thrilled you would recommend our B2B apps to others and it means a lot to us. Thank you again for your wonderful feedback!
July 17, 2023
Let me commend Emma for her remarkable professionalism and expertise. From the moment I reached out for help, she displayed genuine care and made me feel heard. Her attentiveness to my concerns and willingness to go above and beyond truly made a difference. I was met with a level of support that exceeded my expectations and solve my problem perfectly.
Thank you for taking the time to share your positive experience with us. We sincerely appreciate your 5-star rating and kind words about our agent's professionalism and expertise! We are glad to know that she was attentive to your concerns and provided excellent customer service. It is truly humbling to receive such a compliment and we thank you for it.
July 12, 2023
Good and easy to use app. Great customer support. We're using it to lock our B2B-Shop and allow access only to our business customers. Integrates really well with shopify activation email.
Thank you so much for your 5-star rating! We’re happy to hear that you find our app easy to use, with great customer support. We’re thrilled to hear that it its working well for you and that you were able to integrate it with the Shopify activation email. We appreciate your feedback and happy to serve you in the future!
July 12, 2023
Besides being a great app and doing exactly what I needed it to do, I also needed some custom CSS work done and they resolved the issue straight away. Can't thank the team (Jennie) enough.
Thank you so much for your 5 star rating! We are incredibly grateful for your generous words about our app. We are so pleased to hear that not only did the app fulfill your needs, but that our team member was also able to address your custom CSS concerns promptly. We really appreciate your kind feedback and your support!
July 11, 2023
Exceptional customer service. There were a few things not working during setup and June and the team were amazing at fixing them quickly and providing continued support during the setup process!
Thank you for your kind words! We're so glad that our agent and our team provided an exceptional customer service experience. It's wonderful to know that they got all the setup issues taken care of quickly and provided ongoing support. Thank you for the 5 star rating!
July 11, 2023
Prompt response and resolution of issues, great service. Thank you Prompt response and resolution of issues, great service. Thank you Emma.Emma.
Store
fouregg
Using app
About 1 month
Thank you so much for rating us 5 stars and sharing such wonderful feedback about our prompt response and resolution of issues, as well as our great service. We truly appreciate your support!
July 8, 2023
Would have used the app but the features I needed are 'pro' and the 'upgrade to pro' button is non-responsive.
Hi there, this is Jonas - Customer Support Leader from BSS Commerce. On behalf of our team, I'm really sorry for the inconvenience that you faced with our app. Our team has right away fixed the issue and things are back on now. Such a pity that we missed our opportunity to assist you in using our app. I'm not sure if you have already found another solution that fits your needs yet but any other chance you want to tryout our app, we will be right there. Hopefully, we can support you much further and help you make use of our app features. You can always contact us at [email protected] or drop us a message on our Live Chat. Looking forward to hearing from you again.
July 6, 2023
Joy and her development team were amazing in helping us setup and customise the login page. Every back and forth communication was handled so swiftly and professionally with attention to details. Undoubtedly the best customer service team that I've ever received from an app team in Shopify! I highly recommend their apps! Thank you for your support!
June 30, 2023
I am very pleased with the exceptional support and service I received. The app is now functioning perfectly, and I am extremely grateful to the team who helped us to resolve the issue.
Thank you so much for your 5 star rating! We are pleased to hear that you received exceptional support and service. We are very happy that the app is functioning perfectly and we are grateful to our team for helping to resolve the issue. Thanks again for your positive review!