All reviews

Rating Breakdown

  • 5
    95% (520 ratings)
  • 4
    3% (16 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (9 ratings)

Reviews with Text

  • 96% (525)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 26, 2023

Fast customer service and tool does, what it's supposed to. I am very pleased so far. Everything is made possible.

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! I'm very pleased to hear you are satisfied with the fast customer service and the tool that does what it is supposed to. It is through your feedback that we are able to develop the best product for our customers, and we highly appreciate it!

5 / 5 Share

June 26, 2023

The APP works well for our B2B business needs, but best of all, Emma's support. I have never seen such responsive customer service, giving very detailed guidance and supporting me with various questions and needs throughout whole day. Really appreciate Emma's great job!

Store

NEXOES

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for your five star rating! We are so happy to hear that you find the app useful for your B2B needs, and even happier to know that you appreciate our agent's great job. We are committed to providing the best customer service experience and really appreciate your kind words. Thank you!

5 / 5 Share

June 20, 2023

It's really a good app, complete and useful. The support it's really helpful and quick to solve a little problem that I found on the set up. Really suggested

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! We appreciate you recognizing the app as being "complete and useful" and that our support team is "helpful and quick to solve a little problem." We are glad that you are enjoying the app!

5 / 5 Share

June 20, 2023

It has been amazing doing collaboration with BSS Commerce - they know what they do, they have been helping us on every edge case with our Shopify store. I'm truly thankful.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating! We really appreciate the amazing review and are so glad to hear of your positive experience collaborating with us. We take pride in our knowledge and expertise and are pleased to hear that we could be of support in your Shopify store.

5 / 5 Share

June 14, 2023

This app is incredible! HIGHLY recommend! It is very robust but simple to use. This app makes things that would be complex custom code and time consuming very easy to implement. You can configure it many ways for many scenarios also. Their support has been next-level! They have helped me so much and gone the extra mile. Thank you Jena and team! :)

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're delighted that you find the app both robust and easy to use, and that the support team has provided such excellent service. We're glad you're happy with the app and appreciate your recommendation.

5 / 5 Share

June 13, 2023

Incredible support from the team to help us bring our concept to life. The app offers a lot of great features to help customize to your stores needs and there support helps make sure everything runs smoothly! Highly recommend.

Using app

26 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for your 5-star rating and kind words! We are so glad to hear that our support team is helping to bring your concept to life and that you are finding the app's features helpful. Our goal is to always provide excellent customer support and we are delighted that you are experiencing this. Thank you for your recommendation - it means a lot!

5 / 5 Share

June 12, 2023

their service is very good. It fulfil my requirement very well. Its positive experience with the developer team

Using app

21 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your 5 star rating! We're delighted to hear that you had a positive experience with our developer team and that our service has fulfilled your requirements. We appreciate your kind words.

5 / 5 Share

March 17, 2025

This app works great for what I need. My certain VIP customers can now login & with a passcode I give then they can view the collections I specified. Customer service is great, I had a little trouble not understanding some thing on setting it and the Chat help was awesome. She got me all set up & everything worked great. Then I had a questions when I was setting up another collection & she help promptly once again. A+ service Jonas was very understanding of my needs & help me right away and showed me where I need to make the changes.

Using app

Almost 2 years

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for your 5-star rating! We are so glad that this app was able to meet your needs and that the customer service was able to provide the help you were looking for. We sincerely appreciate your positive feedback. Thank you!

5 / 5 Share

June 8, 2023

Great option to have, albeit a little on the expensive side considering exchange rate for AUS. That being said, it's great that I don't have to have a second site to offer wholesale for a small but growing business. It's been extremely straightforward and easy working with the team. Emma was incredibly patient and a great communicator, always checking in to make sure I was satisfied.

Store

ENDA

Using app

About 2 months

Total reviews

6

Average rating

4.3

Developer Reply

We are so glad to hear that you were pleased with the experience and enjoyed working with our team. It is encouraging to know that you find our platform to be a great option for your growing business. Thank you for your 5-star rating and for your kind words about oủ agent.

5 / 5 Share

June 8, 2023

What amazing support i had from June.... 100% recommend this app Everything is amazing if i can give 100 Star i will give.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for taking the time to write such a supportive review! We really appreciate your recognition of our great product and awesome support. It's amazing to hear that you will give 100 stars if you could! We are thankful for your high rating!

5 / 5 Share

June 7, 2023

Lots of functionality and great, fast support. Used to restrict a page to be visible only by registered users.

Store

Edglit

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5 star rating! We are delighted to hear you were pleased with the functionality of our restricted page feature, as well as our fast customer service. We appreciate your kind words!

5 / 5 Share

June 7, 2023

Excellent app to help with b2b while selling to b2c i highly recommend it the customer support is amazing they help you with pretty much everything

Using app

5 days

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for your 5-star rating! We really appreciate you taking the time to review us and highlighting the excellent app we have for b2b selling, as well as our amazing customer support. Thank you for your kind words!

5 / 5 Share

May 31, 2023

We've only recently started using the app but support so far has been fantastic. Joy and team have solved the issues we were having quickly & effectively. All while being very friendly and polite. Thumbs up!

Store

NFTC

Using app

About 10 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience with us and for giving us a 5 star rating! We are so pleased to hear you are having a great experience with our app and our support team! We appreciate your kind words and are truly delighted that our agents have been able to solve your issues quickly and effectively. Thank you for the thumbs up!

5 / 5 Share

May 31, 2023

Such a fantastic team. Emma, and her technicians Hau and Cuong were so quick to integrate the app into our store. We have worked with some other apps for wholesale and encountered many issues, but after a day of signing up, we have a perfectly functioning wholesale integration and price lock. Thank you so much for your support (I am sure I will be in touch again at some point!).

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating and kind words! We are so pleased that you appreciate the work and dedication our team has delivered, especially Emma and the technical guys Hau and Cuong. It is great to hear that we quickly integrated our app into your store and that the wholesale integration and price lock are functioning perfectly. We greatly appreciate your support - thank you!

5 / 5 Share

May 31, 2023

One of the best supports I have ever talked to. Clear information Screenshots Screen recordings Meetings explaining Thanks Jennie!

Using app

About 21 hours

Total reviews

2

Average rating

5.0

Developer Reply

I'm extremely grateful for your 5-star rating and kind words! We take great pride in our customer support and we are truly humbled to know that our efforts have been well received by you. It's wonderful to know that we have been able to offer you clear and helpful information. Your feedback has been invaluable! Thank you very much!

5 / 5 Share

May 30, 2023

I've been looking for a system to LOCK pages for my website's loyal customers. I accidentally saw it on YOUTUBE and downloaded it through the APP from SHOPIFY. It was simply well explained. I was able to kindly get help through CHAT.

Store

SILKPDO

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5-star rating! We are very glad to hear that you found our system to lock pages and that it was explained well on YouTube and downloaded easily from the Shopify app. Likewise, we are so happy that you were able to get help through the chat. Your positive feedback is a great motivation for us, and we truly appreciate it. Thank you for being a loyal customer!

5 / 5 Share

May 28, 2023

B2B has helped us to identify and tag restricted users to our customer's site. We have had very good functionality with this app. B2B's customer service and helpful feedback have only made this experience even more seamless!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your 5-star rating! We are thrilled to know that B2B's features have been helpful to you for restricted user identification and tagging to your customers' sites. We are delighted to have such great functionality with B2B and are thankful for their excellent customer service and helpful feedback. We appreciate your kind review!

5 / 5 Share

May 25, 2023

BSS docking personnel is very professional, even if is not within the scope of their functions, they are still as much as possible help me to solve the problem, very professional, will continue to use, look forward to the follow-up function is getting stronger and stronger

Store

Apawwa

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! We really appreciate your kind words about our docking personnel and their professionalism. We are proud of our staff and are committed to continuing to provide the highest level of customer service. We look forward to making BSS even better in the future!

5 / 5 Share

May 25, 2023

Fui muito bem atendido por Emma e via chat desde o primeiro momento. eles aceitaram de fazer uma alteração do nosso layout no mesmo dia. Eu aconselho bastante o app e o chat.

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your 5 star rating! We are very happy that you are satisfied with the chat and our customer service. It is very important to us that our customers are happy with everything we offer. Thanks again for your satisfaction.

5 / 5 Share

May 24, 2023

So, I must say that the app delivers on its promises. We used it to create customer categories that can view specific products. During the testing phase, everything worked fine. However, when we wanted to start using it, we encountered some problems because of our wrong setting. Therefore, we contacted the support team, and within 1 minute, we received a response from a super nice lady who promptly forwarded our problem to the developer. The developer fixed our problem in less than 1 hour. I can only give this app 5 stars. Keep up the good work! Would be cool to have a new feature like to hide some Variants of a Product. Cheers

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for giving us a 5 star rating! We appreciate your kind words about our customer service and developer's swift response in resolving your issue. We're always happy to hear that our users are experiencing success with our app, and we'll continue to work hard to make sure our users have the best experience possible. Thank you again for your support!