Loop Returns & Exchanges for Shopify

Loop Returns & Exchanges

Manage returns, exchanges, tracking, order editing & more!
Rating
4.7
Feedback
427
Reviews
Chart
#739
Shopify

All reviews

5 / 5 Share
Jan. 28, 2026

Their support is very prompt, and their team is knowledgeable and friendly!

Store Using app Total reviews Average rating
White & Warren Over 2 years 2 5.0
5 / 5 Share
Jan. 27, 2026

Really great support experience. Ninthuga was quick to respond, patient with my questions, and made everything easy to understand. The issue was resolved smoothly, and I genuinely felt supported throughout. Highly recommend!

Store Using app Total reviews Average rating
Archies Footwear | UK Over 2 years 1 5.0
5 / 5 Share
Jan. 26, 2026

Loop makes returns and exchanges really simple for our customers and our team. Everything works smoothly, and it’s helped reduce support tickets on our end. Their customer support is also excellent. Quick to respond, helpful, and easy to work with. Overall, it’s been a great addition to our store.

Store Using app Total reviews Average rating
Tomorrows Laundry Over 2 years 6 4.3
5 / 5 Share
Jan. 26, 2026

Store Using app Total reviews Average rating
Margaux Almost 7 years 5 4.8
5 / 5 Share
Jan. 20, 2026

Best in class app The service from Ninthuga in particular was very helpful

Store Using app Total reviews Average rating
BAD WORKWEAR UK Over 3 years 1 5.0
5 / 5 Share
Jan. 16, 2026

Fast and friendly help!

Store Using app Total reviews Average rating
Unclaimed Baggage About 2 years 3 5.0
5 / 5 Share
Jan. 15, 2026

Kind, quick, thorough and helpful

Store Using app Total reviews Average rating
Dorsey Over 3 years 2 5.0
5 / 5 Share
Jan. 14, 2026

Great Support. Ninthuga and Kat have helped us make adjustments and answer our questions on many occasions and they are quick to respond.

Store Using app Total reviews Average rating
ROVE 3 months 9 4.6
5 / 5 Share
Jan. 13, 2026

Really appreciated the quick support I received when I encountered an issue with returns that had issues. Pretty quick reply with clear instructions and path forward.

Store Using app Total reviews Average rating
CAKES body Over 3 years 3 5.0
5 / 5 Share
Jan. 6, 2026

Store Using app Total reviews Average rating
BOAST Almost 4 years 3 5.0
5 / 5 Share
Jan. 6, 2026

5 star experience. support team is responsive within a day. it's just a leave and let be feature.

Store Using app Total reviews Average rating
L I V D 8 months 4 5.0
5 / 5 Share
Dec. 31, 2025

Good customer service and easy to navigate and track returns.

Store Using app Total reviews Average rating
Sebago-USA 11 months 6 5.0
5 / 5 Share
Dec. 30, 2025

Rece was huge help! He helped guide me through the advance exchanges and made it super simple for me to figure out! Thank you x10000!

Store Using app Total reviews Average rating
Rebel Bro 8 months 1 5.0
5 / 5 Share
Dec. 19, 2025

Very helpful

Store Using app Total reviews Average rating
TradeMutt Almost 5 years 5 5.0
5 / 5 Share
Dec. 18, 2025

Store Using app Total reviews Average rating
Cotopaxi Over 8 years 5 5.0
5 / 5 Share
Dec. 18, 2025

Ninthuga was great - really patient and listened to my issues and sent me a great explainer video. Really couldn't have asked for more. Thank you! Kate

Store Using app Total reviews Average rating
LF MARKEY 11 months 5 5.0
5 / 5 Share
Dec. 17, 2025

So easy to use, great support, great workflows and automations.

Store Using app Total reviews Average rating
Thirdlove Over 3 years 9 5.0
5 / 5 Share
Dec. 17, 2025

Store Using app Total reviews Average rating
Mezlan Warehouse Almost 5 years 1 5.0
5 / 5 Share
Dec. 17, 2025

Always quick to reply and assist!

Store Using app Total reviews Average rating
Beach2Ocean 7 months 3 5.0
5 / 5 Share
Dec. 17, 2025

Rece is our support specialist and is always extremely helpful and quick to respond. Loop itself is easy to use. Highly recommend!

Store Using app Total reviews Average rating
Over The Moon About 2 years 3 5.0
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