Loop Subscriptions
Trusted Subscriptions App for eCommerce DTC Brands
Rating
4.9
feedback
377
chart
#2,626
All reviews
Rating Breakdown
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July 24, 2023
Great service, held our hand through the set up and migration process which was very valuable. Portal much easier to use than other solutions and range of optimisations and tools is very handy. Highly recommend.
Thank you so much for your kind words, Team Veg Box Fresh 🎉 We are absolutely thrilled that you had a great experience with our service. Our team is always here to lend a helping hand, and we're delighted to hear that you found our support during the setup and migration process valuable. Making things easier for you is what we're all about! It's fantastic to know that you find our portal user-friendly and more convenient than other solutions out there. We've put a lot of love and effort into designing it with our users in mind, and your feedback truly validates our hard work. Once again, thank you for choosing Loop Subscriptions as your subscriptions growth partner. Cheers, Surbhi and Team Loop
July 21, 2023
Loop was amazing with helping me migrate from a different subscription app! We were considering other apps as well but Sri at Loop helped me know that Loop is the place for me and my business! A big feature I wanted was a Dunning Flow and it comes stock in Loop! THAT IS AMAZING! We are just getting started and the experience and service has been unmatched! I am very excited to grow my business with Loop and make magic together!
Thank you for the kind words, Team Mouse Merch Box 😊 After working with many DTC brands, we figured that brands don't even realise the revenue they lose to failed card payments- That's why we built that feature as an important part of Loop and not as add-on. We are very excited to work with you 💪 Can't wait to grow your business together 🚀 To more subscription growth, Sri & Team Loop
July 19, 2023
Fantastic team, smart and responsive. A true extension of our internal team. Solid technology with unique commercial features that have helped us scale our subscription business! Highly recommended.
Thank you for your kind words, Team Evereden 😊. We love working with you! Thank you for choosing us as your subscriptions growth partner 😇 Together, we are going to reach new heights in your subscription business🚀 Cheers, Team Loop
July 12, 2023
Exceptional support and goes the extra mile to boost our retention. Their commitment to going above and beyond in assisting us with our subscription and retention efforts has been truly exceptional. Highly recommended for outstanding results!
Thank you for the kind words, Team TruHeights! 😊 We are so happy that you chose us as your subscriptions parter for long-term growth 🚀 Can't wait to work on some more amazing retention campaigns and subscription growth ideas 💪 Yes! We will always be committed to your subscription growth :) Cheers, Nihal and Team Loop
July 12, 2023
We moved from ReCharge to Loop for the extra customizability and control over the plans we offer to our customers and their journey. So far we're seeing higher quality leads and improvements to our churn rate.
Thank you for the kind words, Team Skipper's Pet Products! 😊 We are so happy that you chose us as your subscriptions parter for long-term growth 🚀 Can't wait to work on some amazing retention campaigns and subscription growth ideas 💪 Thank you for the reduced churn rate acknowledgment :) Cheers, Nihal and Team Loop
July 6, 2023
If there's one app for subscriptions, THIS IS IT! After migrating from another in the last few days, this has been an eye opener. Leaps and bounds better! Support have been very helpful throughout.
Thank you for the kind words, Team FLOWERFIX! This review made our day 😊 We are super excited that you chose us as your subscriptions growth partner 🚀 More subscriptions power to you 💪 Thanks, Team Loop
June 29, 2023
Loop is a brilliant app so far and the difference with our previous solution is noticeable. The Loop team has been present and supportive in our setting up journey and especially Abel's help has been extremely valuable. We highly recommend Loop as a subscriptions app.
Thank you for the kind words, Team Gaia Pulses :) Thank you for recommending us- Means the world to us. We are so happy that you decided to chose us as your subscriptions growth partner 🚀 We are always by your side in your growth journey. Happy to assist in whatever way possible. Also love your mission on sustainability, organic food. Best wishes, Abel and Team Loop
June 20, 2023
My experience with Loop has been great! It was very simple to install to my website and customer service is very responsive and helpful. I ran into a slight issue installing the subscription to my website but they fixed the problem for me immediately. I highly recommend Loop for your subscription services.
Thank you for the kind words, Team Strength for Today Nutrition 🙂. We are very happy that we were able to help you with your issue. Thanks for recommending us and choosing us your subscriptions growth partner 💪 🚀 Cheers, Team Loop
June 5, 2023
Great experience with customer support. Fast and responsive. Everything is working well and has been. Excellent service.
Thank you for the kind words, Team nutroslim 😊 We are very excited that you chose us as your subscriptions growth partner 🚀 More subscriptions power to you 💪 Cheers, Team Loop
June 5, 2023
I had a great experience with Loop. I moved over from Appstle because their support team never could resolve my issues. Loop was quick and has a better interface!
Thank you for the kind words, Team West Shore Wine Co. 😊 We are very excited to have you with us. So happy that you chose us over other subscription apps in the marketplace. More subscriptions power to you 💪 Cheers, Team Loop
June 5, 2023
After having used some other popular subscription solutions, we highly recommend Loop. There are other decent solutions out their, but based on price, support, functionality, and ease-of-use, we believe Loop is the best by far. The Loop team is incredible - they're so helpful and responsive. We have many subscribers, and migrating to a new subscription platform was daunting. But Loop made it easy and was very proactive about getting us through each step. Dealing with my old subscription provider could be frustrating because you have to go through their chatbot and then submit a ticket. But with the Loop team, we were able to get on Zoom right away, and they will never leave you hanging. The application itself is 100x more user-friendly than our old subscription provider.
Thank you for the kind words and this valuable feedback, Team Orange Burps 😊 We are very excited that you chose us as your subscriptions app 🚀 More subscriptions power to you 💪. Always here to help 😊 Cheers, Team Loop
June 4, 2023
It has been a fantastic experience working with Loop. Support team is extremely knowledgable and action-oriented. I reported a small, harmless bug where a dashboard wasn't loading in numbers, and they created an entire report / investigation into why it happened. They really do care about their merchants. The platform itself is excellent. Super easy to use/setup. You're in good hands with Loop. Nothing but good things to say.
Thank you for the kind words and this amazing review, Team Watch Crew 😊 Thanks for reporting that bug with us. Our goal is to help merchants as swiftly as we can and also in the best possible way. More subscriptions power to you 🚀 Yes, merchant success is our obsessions (just like Amazon) Cheers, Team Loop
May 25, 2023
We have been using Loop Subscriptions for about 6 months, and I must say that it has significantly improved the subscription management process for my online store. With its user-friendly interface and robust features, Loop Subscriptions has helped me streamline my subscription services and enhance the overall customer experience. Here's my in-depth review of the app: Ease of Use: Loop Subscriptions is incredibly easy to install and set up on my Shopify store. The installation process was straightforward, and the app seamlessly integrated with my existing store theme. The intuitive user interface made it simple to navigate through the various settings and configurations, allowing me to quickly customize subscription plans and pricing. Subscription Management: One of the standout features of Loop Subscriptions is its comprehensive subscription management capabilities. The app provides a centralized dashboard where I can easily view and manage all my subscription orders. It enables me to modify subscription details, such as changing the delivery schedule, updating payment information, and managing inventory for subscription products. This level of control has been invaluable in providing a seamless subscription experience for my customers. Flexible Subscription Options: Loop Subscriptions offers a wide range of flexible subscription options to suit different business models. Whether it's a monthly, bi-monthly, or custom interval subscription, the app allows me to create and customize subscription plans based on my products' unique requirements. It also supports one-time purchases alongside subscription offerings, giving my customers the freedom to choose the purchasing option that suits them best. Customer Retention Tools: The app excels in its customer retention features, helping me drive customer loyalty and increase repeat purchases. Loop Subscriptions provides automated email notifications, allowing me to keep subscribers informed about upcoming deliveries, order changes, and subscription renewals. These proactive communications have significantly reduced customer confusion and improved overall satisfaction. Integration and Analytics: Loop Subscriptions seamlessly integrates with other Shopify apps and provides detailed analytics to track the performance of subscription products. This integration allows me to combine subscription data with my overall sales and marketing analytics, providing valuable insights into customer behavior, conversion rates, and revenue generated from subscriptions. Customer Support: The customer support provided by Loop Subscriptions has been exceptional. The support team was responsive, and knowledgeable, and resolved my queries promptly. They also offered helpful resources, such as video tutorials and documentation, to assist with any setup or configuration challenges. Areas for Improvement: While Loop Subscriptions is a fantastic app overall, there are a few areas where it could be further enhanced. The app's reporting capabilities could be more extensive, providing deeper insights into subscription performance and customer behavior. Additionally, a wider variety of pre-built subscription themes and customization options would be beneficial for merchants looking to match their store's branding more precisely. Very happy with the app and we look forward to the continued support from Loop! All the best BK
The best feedback that we could ever receive :) Thank you Team Body Kitchen. Grateful for the kind and inspirational feedback. Will work on the areas of improvement 💪 Interesting developments / initiatives are already WIP for our analytics in our Q2/ Q3 / Q4 roadmap. We are super excited to work with you and help you in your journey 😀 Cheers, Team Loop
May 18, 2023
Easy to install and if support is needed, they take care of you well. So far the app is working just as is should.
Thank you for the kind words, Team Mixologie! We are so glad that you selected us as your subscriptions growth partner :) Thanks, Team Loop
May 15, 2023
Very easy to work with. Great Support team that is willing to deliver when needed. The Support team was willing to work with importing our manual data to get our subscriptions started. Great people to work with.
Thank you for your kind words, Team Baby Bear Bamboo! We are super happy that you decided to chose as your subscriptions growth partner over others. Super excited for this journey 😊 More subscriptions power to you 🚀 Cheers, Team Loop
July 15, 2024
Great app and the support have improved since started. They always help to ensure the widgets are in place for every update
Thank you for choosing us as your subscriptions growth partner, Team Electron Colloidal. We are super excited that you decided to go with us over other apps 😊 More subscriptions power to you 🚀 Cheers, Team Loop
May 12, 2023
I recommend Loop Subscriptions, it is a great app, very customizable and the customer service is amazing.
Thank you for your kind words, Team Greenestsupplies 😊. We are super happy that you decided to select us over over other apps. Cheers, Team Loop
May 12, 2023
The best. Seamless experience. We had some pretty complex requests and EVERYTHING was handled promptly and perfectly by the fantastic team at Loop. We have been with recharge for years before this. There is no comparison. These guys are pros - highly recommend. Special shout out to Atul who helped me accomplish something I've been failing to do for years in less than 20 minutes.
Thank you for your kind words 😊! You just made my day, Team Empress Mimi. Always here to help brands :) Cheers, Atul and Team Loop
May 11, 2023
Their customer service is unmatched. Whenever I had an issue using the app I would get a response very fast and the team was super nice answering any questions. The UX is great for both the customers and the store end. Highly recommend!
Thank you for your kind words, Team 0wastecleaning 😊! We are very happy that we were able to resolve your query. Super excited to have you with us. More subscriptions power to you 🚀 Cheers, Team Loop
May 11, 2023
Great app, exactly what I needed. Customer service was impeccable. I highly recommend this app to anyone looking to implement subscriptions on their site!
Thank for your kind words and recommending Loop to others, Team La Daje. We are super excited to have you onboard with us 😊 More subscriptions power to you 🚀 Cheers, Team Loop