All reviews

Rating Breakdown

  • 5
    97% (343 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 19, 2023

I'm so glad we switched to Loop from Bold subscription. Loop completely understands what it means to run a subscription service and provides it perfectly. Much better customer experience with the easy-to-understand customer portal design and it even made us possible to have a strategy that works. The migration from Bold was very smooth and great communication and the support. Totally recommend it!

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this amazing review, Team Right Roast! We are super excited that you chose us as your subscriptions growth partner. Always here to support you in your subscriptions journey ๐Ÿ˜Š More subscriptions power to you ๐Ÿš€ Team Loop

5 / 5 Share

April 17, 2023

This app is very easy to use, many subscription details were thought of in advance. Widget and customer portal customization and subscription service management are top notch. However that's not the greatest advantage of this app. Loop team and the way they support you is just amazing. Really happy to pick Loop from the list of subscription apps.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review, Team Picky.It! We are super excited that you chose Loop as your subscriptions growth partner. More subscriptions power to you ๐Ÿš€ Team Loop

5 / 5 Share

April 11, 2023

Excellent platform and amazing customer service! They are always there to help with questions or concerns.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review, Team WeightCare! We are super excited that you chose Loop as your subscriptions growth partner. More subscriptions power to you ๐Ÿš€ Team Loop

5 / 5 Share

April 6, 2023

I can't say enough about the Loop support team! They went above and beyond to make sure their app worked with our theme, all under a very tight deadline! You couldn't ask for better service, all on top of an app that is easy to use and customize! Thank you so much for all your help! I will definitely be using this app on all my future websites

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review, Team Exponent Canada! Super excited to work with you on multiple websites. More subscriptions power to you ๐Ÿš€ Cheers, Team Loop

5 / 5 Share

April 2, 2023

Ok so let me just start with their support team, they are THE BEST, I was working on a website at 5am EST, and I had a bit of an issue installing the app, so I emailed them and they replied so quickly. They fixed and reinstalled the app in a matter of seconds. Thank you guys!!!! I will recommend this app and add it into all the websites I work on if needed.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this amazing review! We are always there to support our merchants and help them in their subscriptions growth and retention journey ๐Ÿš€ Feel free to ping us for any new installation :) Thanks, Team Loop

5 / 5 Share

April 2, 2023

The Loop team was incredible to work with from the very first call and all the way through to completion of our migration away from Recharge. Loop gives us the flexibility we need to provide the best subscription experience for our customers. We demoed software from several providers and Loop was far and away the best choice for us.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you team Doggy Do Good! We are super happy and excited that you chose us as your subscriptions partner for growth ๐Ÿš€ More subscriptions power to you ๐Ÿ’ช Cheers, Team Loop

5 / 5 Share

March 31, 2023

Couldn't be happier after moving over from Recharge. It loads quicker, handles multicurrency and customer service is excellent.

Using app

11 months

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for this amazing review, Team SmilePro! We are so happy that you decided to chose us as your subscriptions partner :) Super excited to work with you ๐Ÿš€ More subscriptions power to you ๐Ÿ’ช Team Loop

5 / 5 Share

March 16, 2023

Im new to the app but I had a great call with their support team and they were super helpful getting it set up for me!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for choosing Loop as your subscriptions partner, Team cantiqLA! Super excited to grow together ๐Ÿš€๐Ÿ’ช Thanks, Abel and Team Loop

5 / 5 Share

Aug. 8, 2023

The Loop team has been FANTASTIC in helping us switch over from another subscription app. We couldn't be happier with the app and the service we've received. Thanks so much, guys! Additional words 8/08/23: Whenever we have issues stemming from theme updates or issues experienced from our customers, Loop is ALWAYS on it ASAP. In an age where exemplary customer service is sorely lacking, the folks at Loop never fail to jump to the task and provide solutions.

Using app

6 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for this amazing review, Team HelloAmino! We are so happy that you decided to migrate to our app ๐Ÿš€ More subscriptions power to you in 2023 ๐Ÿš€ Cheers, Team Loop

5 / 5 Share

July 14, 2023

Loop support never fails, to be there for you - amazing help - thanks Abel, Atul and the entire Team Loop

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review! Honestly made our day ๐Ÿ˜Š Super excited to work with you all More subscriptions power to you in 2023 ๐Ÿš€ Cheers, Abel and Team Loop

5 / 5 Share

March 14, 2023

Excellent app, have a slight issue during installation, reached out to the team and they resolved it very quickly. Very helpful and nice to deal with. Thank you

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this great review, Team Bag and Boop! Happy that we were able to resolve your issue and excited to have you with us More subscriptions power to you in 2023 ๐Ÿš€ Cheers, Team Loop

5 / 5 Share

March 10, 2023

Good and immediate customer service . Definitely better than some of the other apps out there for subscriptions and bundles.

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review, Team Mars By GHC! Super excited to be working with you! More subscriptions power to you ๐Ÿš€ Thanks, Team Loop

5 / 5 Share

March 1, 2023

I will totally recommend this app to other as it's pretty well described and easy to play around. Also the costumer service is really helpful and they made things easier for us.

Store

Molly J

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the recommendation, Team Molly J! Super excited to have you with us. More subscription power to you ๐Ÿš€ Thanks, Team Loop

5 / 5 Share

Feb. 28, 2023

Excellent customer service and the app works really well! Definitely better than some of the other apps out there for subscriptions and bundles.

Using app

3 months

Total reviews

4

Average rating

4.0

Developer Reply

Thank you Team Bold Soaps! We are super excited that you chose us as your subscriptions growth partner. More subscription power to you ๐Ÿš€ Thanks, Team Loop

5 / 5 Share

Feb. 27, 2023

good app good support thank you guys. ill be using the app for subscription orders with my customers

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this amazing review, Team BURDENBURN! We are always here to help you in your subscriptions growth journey ๐Ÿ’ช ๐Ÿ˜Š Thanks, Team Loop

5 / 5 Share

July 9, 2024

Working with Loop Subscription has been a breeze! Manan graciously helped with every step of the way in regards to my questions. Highly recommend!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Super excited to work with you, Team Biodynamic Coffee! We are so happy that you chose us as your subscriptions growth partner. Yes, our customer portal and widget design is 100% customizable! Our features are not only innovative, but practical as well. Thanks, Team Loop

5 / 5 Share

Feb. 21, 2023

Abel and the Loop Team have been fantastic. Easy setup of the subscription overall and then assisted troubleshooting an issue on our homepage. Thank you so much for everything!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review, Team My Super Oil! We are so happy that we were able to fix your home page issue Super excited to work together as your subscriptions partner :) Thanks, Abel & Team Loop

5 / 5 Share

Feb. 17, 2023

We have had a great experience with Loop. We had a specific use case and they were very helpful in working with us. Their system is quite flexible and the team has always been responsive. The portal looks great out of the box and their roadmap includes some great features we're looking to implement.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review, Team ShopMeatBox! We are so happy that we were able to solve for your use case :) Yes! We are shipping out practical features and creating a portal that is flexible, customizable and covers all the jobs to be done for DTC brands :D Super excited to work together as your subscriptions partner Thanks, Team Loop

5 / 5 Share

Feb. 17, 2023

Abel and the Loop team have been very helpful during our Migration to Shopify, and have provided continued support as we encounter additional situations. They are quick to resolve any issue we have, and provide hopeful solutions.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review, Team drinkboxt! We are so happy that you chose us as your subscription partner after your migration to Shopify :) Super excited to work together and help you with anything subscriptions-related Thanks, Abel & Team Loop

5 / 5 Share

Feb. 16, 2023

Amazing customer support. Easy to use and setup. Loop staff was able to transfer our subscriptions from another app without any errors. Would recommend!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this amazing review, Team Sono Wipes! More subscriptions power to you ๐Ÿš€๐Ÿ’ช . More than 200 migrations done now. So we have perfected the art of migration :D Thanks, Team Loop