All reviews

Rating Breakdown

  • 5
    98% (615 ratings)
  • 4
    1% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 95% (595)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 25, 2025

This is by far one of the best experiences I've had with any App on the Shopify store. From the migration to implementation and the features for subscription, you can't go wrong. Thanks to the whole Loop team!

Using app

14 days

Total reviews

4

Average rating

5.0

Developer Reply

Wow, thank you so much for the kind words! We’re beyond excited that your experience with Loop has been top-notch. A huge shoutout to you for being an amazing partner—our team is always here to support your success! 🎉 - Loop team

5 / 5 Share

June 25, 2025

Great customer experience so far!

Store

Sonagi

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

We’re so glad to hear that! Your satisfaction means the world to us, and we’re here to continue providing the best experience possible! 🙌 - Loop team

5 / 5 Share

June 25, 2025

Loop has been brilliant for us. The app is reliable, easy to use, and has everything we need to run our subscriptions smoothly. What really sets it apart is the support. Aastik and the team genuinely feel like an extension of our own. They’re thoughtful, responsive, and really take the time to understand what we need. You can tell they care about our brand and want to help us do well, which is rare. I’m genuinely so happy we found Loop... they have made a big difference to our growth and success.

Store

microbz

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the incredible feedback! We’re so happy that Aastik and the team could support you in such a meaningful way. Your success is our priority, and we’re here to keep helping you grow! 🚀 - Loop team

5 / 5 Share

June 24, 2025

Simple to use and good customer support when required

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re thrilled to hear that you’re enjoying the app and finding our support helpful. We’re always here when you need us! 🙌 - Loop team

5 / 5 Share

June 18, 2025

Really easy to use, customer support is very helpful - I especially like how they allow you to use their app until your growth supports upgrading. Would recommend.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Appreciate your kind words! We’re glad to hear you find the app easy to use and appreciate our support. We’re committed to growing with you and are always here to help. Thanks for recommending us! - Loop Team

5 / 5 Share

June 18, 2025

Support is phenomenal so far and the UI is great.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! We’re thrilled to hear you’re loving the UI and our support. We’re here to keep delivering great service and helping you succeed! - Loop Team

5 / 5 Share

June 18, 2025

We’ve been using Loop for year and half now and it’s been great for driving retention. The features are flexible and customer-focused, and the support team (shoutout to Nihal) is always on it. Highly recommend if you’re serious about scaling subscriptions.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We’re so glad to hear Loop has helped with your retention efforts. A big shoutout to Nihal for providing great support! We’re committed to helping you scale your subscriptions and are here for you every step of the way. Thank you for your fantastic feedback! - Loop Team

5 / 5 Share

June 17, 2025

UI is very intuitive and we've seen our proportion of subscription revenue grow steadily. Pricing is the most fair of all the subscription apps. Compares really well to Skio but more cost effective and wayyyy better than the bigger guys like Bold or Recharge.

Store

CUPPA

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your awesome review! We’re thrilled to hear that our intuitive UI and fair pricing are driving your subscription growth. Your feedback motivates us to keep delivering the best value and support. We’re committed to your success—feel free to reach out anytime! - Loop Team

5 / 5 Share

June 12, 2025

Absolutely the best customer service. We switched to Loop from Recharge and are beyond happy with the support, increase in subscriptions and higher retention!

Using app

8 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the wonderful feedback! We’re thrilled to hear that your switch to Loop has been so positive, with increased subscriptions and better retention. Our team is always here to support you, and we’re excited to continue this journey together! 🚀😊 - Loop Team

5 / 5 Share

June 11, 2025

Good Subscription App and helpful Support :)

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks a lot for your feedback! We’re so glad to hear you’re enjoying the app and our support. We’re always here to help and committed to making your experience even better! 😊 - Loop Team

5 / 5 Share

June 5, 2025

Loop rocks and the team is absolutely great. They are especially excellent if you're looking for customizations that other Subscription engines don't offer. Special thanks to Aayush at the Loop team for always finding ways to improve our subscription OKR's.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks a ton for the kind words! We're so glad Loop is helping you achieve your subscription goals. Big shoutout to Aayush—he’s always excited to help teams like yours grow. We’re here for the long run and can’t wait to keep building with you! 🙌 – Team Loop

5 / 5 Share

June 4, 2025

As a headless Shopify store, we needed a subscription solution that could integrate seamlessly with our custom storefront—and Loop Subscriptions has delivered in every way. We use their Storefront and Admin APIs directly, and the flexibility, reliability, and documentation of their platform have made implementation smooth and scalable. What really sets Loop apart is their customer success team. They’ve been incredibly responsive throughout the entire process—from onboarding to optimization. Every question is met with thoughtful, detailed guidance, and it’s clear they’re deeply invested in our success.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We're glad Loop’s APIs and flexibility have been a solid match for your headless setup. It means a lot to hear our customer success team made an impact—we’re always here to support your growth. Excited to keep building with you! 🚀 – Team Loop

5 / 5 Share

June 3, 2025

excellent app - the support team is simply incredible

Using app

4 months

Total reviews

9

Average rating

5.0

Developer Reply

Thanks a ton for the kind words! We’re so glad you’re loving Loop, and our support team truly appreciates the shoutout. We’re here whenever you need us! 🙌 – Team Loop

5 / 5 Share

June 3, 2025

Migration from yotpo was really seamless, even though we had quite a number of customisations we needed, and the team were very responsive. So far the apps been performing well, no complaints from customers or our customer care team.

Using app

22 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the great feedback! We’re glad the migration from Yotpo was smooth and that Loop could handle your custom needs without a hitch. It’s awesome to hear things are running well for both your team and your customers. We’re here to keep it that way! 🚀 - Team Loop

5 / 5 Share

March 13, 2026

Thank you, Loop team members Shriya, Ishika, and Ashwen for the speedy & helpful support so far !

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We’re glad our support has been fast and helpful—just how it should be. Always here if you need anything! ⚡ - Team Loop

5 / 5 Share

May 30, 2025

Really great app and super helpful support team !

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Really appreciate your feedback! We're thrilled you're enjoying the app and found our support team helpful. Your success is what we’re here for! 🙌 - Team Loop

5 / 5 Share

May 28, 2025

Amazing value for the money. Versatile software with exceptional onboarding and support. We came to Loop to help us grow our subscription program, and based on early results it's looking like we're going to see substantial growth. 5/5 stars.

Using app

26 days

Total reviews

4

Average rating

5.0

Developer Reply

We’re so excited to hear about the early growth—and that Loop is adding value from day one! Thanks for trusting us to power your subscription journey. 🚀 - Team Loop

5 / 5 Share

May 28, 2025

I like how they answer to my inquiry. Another good thing is that only one support person are assigned to me and trace back that chat history.

Store

PetPA

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the shoutout! We're glad you’ve had a smooth, personal experience with our support—it’s exactly what we aim for. 😊 - Team Loop

5 / 5 Share

May 28, 2025

We recently onboarded with Loop Subscriptions, and the process was impressively smooth from start to finish. The onboarding team was knowledgeable, responsive, and really took the time to understand our business needs. They guided us through every step, from initial setup to customizing our subscription flow, and made sure we were set up for long-term success. The documentation provided was clear, and when we had questions, the team was quick to clarify and offer practical solutions. What stood out the most was how proactive and collaborative they were, making what could have been a complex transition feel seamless. Loop's onboarding process is thorough, hands-on, and genuinely merchant-focused. It’s clear they’re invested in helping brands succeed from day one.

Using app

28 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the thoughtful feedback! We’re thrilled to hear the onboarding process felt seamless and collaborative—that’s exactly what we aim for. Our team is deeply committed to setting every brand up for long-term success, and it’s great to know that came through. Excited to be part of your journey! 🙌 – Team Loop

5 / 5 Share

May 23, 2025

We had an excellent migration experience! We're so glad we made the switch from Yotpo to Loop—it was absolutely the right decision. While we considered Recharge, there’s really no comparison when it comes to the incredible support we received from the Loop team. From start to finish, the process was smooth, personalized, and stress-free. The UX design is fantastic, and their customer support is truly top-notch. Special shoutout to Adi, who was incredibly helpful throughout the migration process. We highly recommend Loop to anyone looking for a better, more supportive subscription platform!

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Wow—thank you for the amazing feedback! We're so glad the migration from Yotpo went smoothly and that Adi and the team delivered a top-notch experience. We’re here for you, always! 💙 - Team Loop