Loop Subscriptions App
Subscription app to manage subscriptions at scale
Rating
5.0
feedback
628
chart
#1,707
All reviews
Review RSS Feed
July 31, 2025
We've been using Loop Subscriptions for some time now and it's been a game-changer for our store. The app is incredibly well-built, with a clean, intuitive interface that makes managing subscription products effortless. What really stands out is the flexibility. The customer portal is sleek and user-friendly, which has significantly reduced support requests. Support from the Loop team has also been exceptional – fast, knowledgeable, and genuinely helpful whenever we've had a question or request. Highly recommended if you're looking for a robust, scalable subscription solution on Shopify.
Thank you for the fantastic review! We’re thrilled to hear that Loop has been a game-changer for your store and that our customer portal and support have made a positive impact. We truly appreciate your recommendation and look forward to continuing to support your success! - Loop team
July 28, 2025
Fantastic customer support!
Thrilled to hear that! Your kind words mean a lot, and the Loop team is always here to support you every step of the way 🙌 - Loop team
July 28, 2025
Great app!!! the staff is extremely friendly and they are always willing to help out! Response time is always fast and easy! Aayush, a staff member, is very educated and always has answers for any type of questions regarding the app and/or Shopify processes. 10/10!!
Wow, this truly made our day! We’re so grateful for your kind words and thrilled to hear Aayush was able to support you so well — we’ll make sure he sees this 😊 Count on the Loop team to always be there for you! - Loop team
July 28, 2025
We've used a lot of subscription apps over the years, LOOP are by far the best in the game. Customer support and features are second to none
We’re beyond excited to hear this! Thank you so much for the amazing feedback — we’re thrilled to be your go-to subscription app, and we’ll keep delivering the best support and features for you! 🙌 - Loop team
July 25, 2025
Both the LOOP app itself and the customer service team behind the app are WONDERFUL! I feel truly support as a business owner! Thank you, LOOP team.
Thank you so much for the kind words! We’re thrilled to hear you’re feeling supported — it’s our absolute pleasure to help your business thrive! The Loop team is always here for you! 🙏 - Loop team
July 21, 2025
We've been using LOOP for over a year, and the experience has been excellent. The app keeps getting better, and the team is incredibly responsive and helpful. We've tested several other solutions before, and LOOP stands out as best-in-class in terms of service—plus, the pricing is very competitive. Highly recommended.
Thank you so much for the fantastic review! We’re thrilled to have been part of your journey for over a year and are excited to keep improving your experience. Your recommendation means the world to us! 🙌 - Loop team
July 15, 2025
Love it, great app, great functions and the support is not just super fast but also extremely helpful and nice! Best subscription app, we used so far.
Using app
About 1 month
Total reviews
1
Average rating
5.0
We’re thrilled to hear you’re loving the app! Your kind words about our support team really made our day. Thank you for choosing Loop — we’re committed to keeping things awesome for you! 😊 - Loop team
July 15, 2025
Amazing support and a super clean subscription experience. The team helped us set up everything perfectly – fast, reliable, and incredibly kind. Highly recommended!
Thank you for the glowing review! We’re so happy to hear you had such a smooth experience, and it’s our pleasure to assist you every step of the way. Your recommendation means a lot to us! 🙏 - Loop team
July 11, 2025
We've been on Loop for a few years after migrating from Recharge. We had an awful experience on Recharge and the difference with Loop has been night and day. Loop's platform is a great improvement and that has been noted by both our customers and our customer support team. Loop is continually evolving and adding features and functionality. What stands out the most is the level of customer support and partnership we receive as a client. They are always available, proactive and help us to success.
We can’t thank you enough for this amazing feedback! We’re so glad to hear that Loop has made such a positive impact on your business, and we’re excited to continue supporting you as we evolve. Your success is our top priority — we’re here for you every step of the way! 🙌 - Loop team
July 11, 2025
July 11, 2025
Prompt and efficient service when raising an enquiry and answered my questions giving me the result I wanted. The subscription disappeared from the customer side of my website but this issue was promptly resolved. The app has been working well on my website.
Thank you for your feedback! We’re so glad to hear that we could resolve the issue quickly and get everything working smoothly for you. We’re always here to help whenever you need us! 😊 - Loop team
July 9, 2025
Great functionality, top onboarding and great support!
Thank you so much for the kind words! We’re thrilled to hear that you had a smooth onboarding experience and found our support helpful. At Loop, we’re committed to ensuring our customers succeed, and your feedback really motivates us to keep pushing for even better results. If you ever need anything, don’t hesitate to reach out! - Loop team
July 9, 2025
Our company has been using the subscription app for about a month and it's so far so good. The support has been excellent and Aastik and the team have always been quick to respond (we have customers throwing questions out there). It's not the cheapest solution, however it works, and works well. We're very happy thus far and we're still only using the basic subscription functionality.
June 30, 2025
We’ve had a great experience using Loop for our subscriptions. Their customer service team is always attentive, quick to respond, and truly helpful whenever we run into any challenges. It’s been so easy working with them – they really care about their partners’ success. Highly recommend!
We truly appreciate your feedback! It’s been a pleasure working with you, and we’re so glad our team could support your success. We’re here for you every step of the way! - Loop team
June 27, 2025
I cannot speak highly enough of the team at Loop and the app itself! They are very hands on and organized. The onboarding experience was very smooth, and they went above and beyond every time to get us a solution to any issue. The app itself is very well thought out and addresses many of the gaps that other sub apps have, at least for our use case. Any time we've had a request or suggestion they prioritized it accordingly and are very passionate about improving their product on a regular basis. I also appreciate the balance in features between marketing and processing, so it works well for different department use cases. This is a great solution for small and enterprise companies from what we have seen and experienced. All in all, we highly recommend them!
Thank you! We’re thrilled to hear that our team could support you effectively, and that Loop is helping address your needs. We’re committed to continually improving and ensuring your success! - Loop team
June 26, 2025
Fantastic Subscription App with Outstanding Support! We've been using Loop Subscriptions for our Shopify store, and it has been a total game-changer! The app is intuitive, easy to set up, and packed with features that allow us to create flexible, customer-friendly subscription options. What really sets Loop apart is their exceptional support team. Anytime we had questions or needed customizations, their team responded quickly and went above and beyond to help us. It's rare to find an app with both powerful functionality and such reliable, friendly support. Highly recommended if you want to grow your subscription business without the headaches. A must-have for any serious Shopify store!
Cheers to our fantasic customers like you! We truly appreciate your glowing feedback! We’re so happy that Loop has made a difference for your store, and that our support team could provide the help you needed. We’re here to keep your subscription business growing smoothly! - Loop team
June 25, 2025
The Loop team has been relentless in their support helping us maximize how we use this app to support our subscription business. We appreciate the personal touchpoints and the speed with which they come back w/ support.
You’ve made our day with this amazing feedback! We’re thrilled to hear how Loop and our support team have been there for you. We’ll keep bringing our A-game to help your subscription business thrive! 🙌 - Loop team