Loop Subscriptions App
All reviews
Great experience overall with Loop. The team has been very proactive, responsive, and supportive throughout the onboarding and migration process. The platform has been serving our store very well so far, especially for subscriptions and memberships. Setup was smooth, the support team was helpful, and the tool gives us a lot of flexibility for testing and optimization. Looking forward to continuing to scale with Loop.
customer support was very helpful in setting up the app
Very easy to use and if you have any questions the team (Neha) is great and really responsive :-)
Support was exceptionally awesome, especially Kashish!
Loop Subscription's support team is fantastic! They were quick to respond and resolved my issue without any hassle. Highly recommend. Great service all around.
Early user but onboarding team and overall app experience is great! User friendly, easy to use, and quick to set up.
Support (Ashwen) is very helpful! I had a few issues and he helped me right away
Loop is one of the best tools I've seen to manage subscriptions and the customer portal. It's easy to navigate, with a lot of options, and the reporting is great. Also, great support from their team!
Super slow replies from support - have to wait 1-2 days to address issues. Also when they get back to you and claim to have resolved the issue nothing actually changed.
Amandeep has been a amazing support rep
Devak and his team at Loop were so patient and helpful with our migration process. I was worried about how all our subscriptions would be transferred over to them, but they handled everything perfectly and I am so excited to be using Loop. Their portal is extremely user-friendly, easy to manage, and very clear. Himself and his team responded to me within the hour every time I had questions or needed assistance. 10/10 recommend using Loop Subscriptions. Devak went above and beyond helping me and implementing new features on my store without hesitation.
Best app for subscription and best team! Very competent and very reactive! Can only recommend!
I am most impressed with the customer support; they go above and beyond with setup and ongoing support. The software itself is well-designed and intuitive to use. We are excited to try all the different features and appreciate the detailed analytics, so we can measure what is working and what isn't. Highly recommended!
We have had a great experience, we were a bit worried about migration, we were moving from the incumbent to LOOP but they proved us wrong, it was very smooth and they took care of everything. Exceptional team support on migration, onboarding and customer success. Well done. The app improved the store churn and LTV of the subscribers. Great work!
i had trouble setting up loom on my website, and they were able to get back to me with live-agent support quickly! thank you kashish :)
New kids on the block - they are hands down the best at what they do and have the best pricing. There is no reason to look elsewhere.
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