All reviews

Rating Breakdown

  • 5
    97% (366 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 15, 2023

Really good platform We moved over from seal as we wanted the option to add one time products to upcoming orders and an easier to navigate more professional looking customer portal. Loop ticks all the boxes for us! Migration was very seamless and the communication from all at loop is faultless - they are always on hand to help!

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the kind words on our customer portal and shout-out, Team oneselfwellbeing :) We are super excited that you choose us as your subscriptions growth partner and decide to migrate πŸš€. Always here to help our merchants. Just one message away for any sort of help :) Cheers πŸ₯‚ Team Loop

5 / 5 Share

Nov. 8, 2023

The LOOP team has been incredible every step of the way! They've helped us with everything from simple questions to complex integrations and customizations. We look forward to fully maximizing the potential of the LOOP app and we're confident they will be there to help us!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words and shout-out, Team PHARMALYNK! Super excited to have you onboard and helping you reach the maximum potential of your subscriptions growth πŸš€. Yes! We are always a message away. Cheers, Team Loop

5 / 5 Share

Nov. 7, 2023

Loop is fantastic. It has allowed us as a new business to integrate subscriptions into our store and provide our customers with a Shop on demand experience. We have had our issues with setting things up, but at no fault of Loop and Varun was fantastic in supporting us on an urgent widget fix due to a theme update. Everyone at Loop is ready to assist and they truly care about us business owners. Thank you, great app, incredibly easy to use, fantastic for new businesses with smaller budgets. Thank you

Using app

12 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the kind words and shout-out, Team FLAGSHIP NUTRITIONβ„’ 😊 We are super excited and happy to have you onboard πŸ’ͺ We truly care about our customers and D2C business owners. Always a message away for any help :) Cheers, Team Loop

5 / 5 Share

Nov. 6, 2023

Top-notch team and technology. Undoubtedly one of the best subscription apps for shopify on the market. We love the comprehensive out of the box functionality and ease of use of the platform. Moreover, Loop offers commercial capabilities that help optimise revenue and customer satisfaction. Highly recommended for businesses looking to take their subscriptions to the next level.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank for the kind words and shout-out, Team Spice Club 😊 We are super happy and excited to have you on board πŸ’ͺ Together we are going to take subscriptions to the next level πŸš€ Cheers πŸ₯‚ Team Loop

5 / 5 Share

Nov. 3, 2023

Excellent customer service, going above and beyond the call of duty. It's a brilliant app that does what it says on the tinβ€”a straightforward interface and clean UI and UX. The widget is neat. Keep up the good work, guys!

Store

My Store

Using app

2 days

Developer Reply

Thank you for the kind words and shout-out :) Always here to help πŸ˜‡ Cheers, Team Loop

5 / 5 Share

Nov. 2, 2023

Easy setup and the support team has been fantastic. We did have an issue with the automatic widget installation, but Atul and his team were fast to respond and fix the issue. Highly recommend.

Store

TBCF

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words and shout-out, Team Better Coffee Filters :) We are very excited that you chose us as your subscriptions growth partner πŸ’ͺ Happy to have helped you with widget installation. Always a message away for any type of assistance πŸ˜‡ Cheers, Atul and Team Loop

5 / 5 Share

Nov. 1, 2023

Great app, best customer service ever. These are real people who not only have an excellent product but they also are super responsive to questions, they take feedback and improve their product based on suggestions and they are very available to help whenever needed. We migrated from Bold1. Loop has much more functionality. I highly recommend.

Store

ISOVive

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words and shout-out, Team ISOVive πŸ˜‡ We are very happy that you migrated to Loop. Super excited to have you on-board. Yes! We have built the product based on feedback from the community on what was missing in previous solutions and the current ecosystem. We take customer feedback very seriously and prioritize our roadmap accordingly πŸ’ͺ Always a message away if you need any help :) Here's to more subscription growth and retention campaigns πŸ₯‚ Cheers, Team Loop

5 / 5 Share

Nov. 1, 2023

Great App and great Support. Thank you Atul and Tandra for your amazing help. Best regards

Using app

5 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for the kind words and shout-out, Team Miralina's Halal Sweets πŸ˜‡ Excited to have you on-board. We am ver happy that we were able to assist you with all your queries :) Cheers, Atul, Tandra and Team Loop

5 / 5 Share

Nov. 1, 2023

Tolles Tool und praktisch immer ein guter Service! Das Einrichten von Subscriptions kann manchmal komplex sein... aber Loop schafft es hier wirklich ein logisches System anzubieten. Besonders hervorheben mΓΆchte ich hier Atul A. Er hat mich nicht nur konzeptionell beraten, sondern auch Entwickler-Tasks fΓΌr mich ΓΌbernommen. Hier gibts 10 von 10 Punkten!

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words and shout-out, Team Tom Tasy AG πŸ˜‡ We are very excited and happy to have you on-board. I am so happy that I was able to assist you with all your queries :) We have built an app that directly takes feedback from the D2C community. That's why it is practical with right feature set. Cheers, Atul and Team Loop

5 / 5 Share

Oct. 27, 2023

This is the best subscription app I've come across. The bundle works great and it allows customizing to match your theme through a little bit of coding. I had a few specific requirements and the team at Loop were so helpful in solving them. I'm looking forward to being a long time user of this application!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words and shout-out, Team Care Package Kitchen! We are super excited to have you on board! So happy that you loved our bundles! We love feedback from our customers and that's what makes our practical for the modern D2C brands. Can't wait to run exciting campaigns with your team πŸ₯‚ Cheers, Team Loop

5 / 5 Share

Oct. 23, 2023

Very good support by a motivated team

Using app

7 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for the kind words and shout-out, Team xactnutrition πŸ˜‡ We are very happy that you chose us as your subscriptions growth partner! Excited about future subscription acquisition and retention campaigns πŸš€ Cheers, Team Loop

5 / 5 Share

Oct. 21, 2023

TOP NOTCH service and support puts the other top brands to SHAME (Ill spare you the specific brands) We're thrilled about our results - radio buttons loaded so much faster than the competitors. So glad we made the change to Loop

Store

Skinesa

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the kind words and shout-out about our service and support, Team Skinesa πŸ˜‡. Great start to the week! We are super happy and excited that you chose as your subscriptions growth partner πŸ’ͺ We have designed our widgets so that they have minimal impact on the loading speed of the store :) Cheers, Team Loop

5 / 5 Share

Oct. 18, 2023

Very responsive and helpful in our migration process. The app has some great features!

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you the kind words and shout-out, Team Rise Coffee! πŸ˜‡ We are very excited and happy that you decided to migrate to Loop πŸš€ Can't wait to run some exciting retention and subscription growth campaigns with your team. Cheers, Team Loop

5 / 5 Share

Oct. 17, 2023

I have been through a handful of subscription apps! This one has the features we need with custom bundles, a user-friendly customer portal, and GREAT customer service! From onboarding to ongoing support, the extraordinary support is amazing. The product does what it says and more! A must-add to any subscription-based Shopify store

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the kind words and shout-out, Team Cross Roots Juice! We are super excited to have you on board! We are very happy that you decided to choose us as your subscriptions app over others πŸ™‚ πŸš€πŸ’ͺ Here's to some amazing subscription growth campaigns together πŸ₯‚ Cheers, Team Loop

5 / 5 Share

Oct. 17, 2023

Truly one of the best apps I have ever experienced with Shopify. They have a team that works EXTREMELY hard to get things done. The team also makes absolutely sure the job is done before moving on to something else. I love working with this team & this application, and would recommend them to anyone. This application itself has brought down our cancellation percentage, has given our customers a better experience, and is very user-friendly. Loop is a 10/10.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the kind words and shout-out, Team Dream Recovery! This review made our week πŸš€ We are so happy that you chose us as your subscriptions growth partner πŸ’ͺ Feel free to ping us anytime with your questions :) Cheers, Team Loop

5 / 5 Share

Oct. 16, 2023

I've had a long lasting issue with shopify shipping rates and Atul was the best! He helped and supported me where he could and no solution was never the answers. Thanks to him I could solve the issue and I'm so happy that his determination was always positive, fast and communcative. Many thanks and I can just recommend it!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words and shout-out, Team GLOW Superfoods 😊 We are very happy that you chose us as your subscriptions growth partner πŸ’ͺ Always a message away to help you with any sort of question or doubt. We believe in going above & beyond in service to our merchants πŸš€ Cheers, Atul & Team Loop

5 / 5 Share

Oct. 16, 2023

Service is 100 stars! Since migrating from Recharge app, subscriptions are up 46 percent in two weeks. I love this app, and the team are amazing. Thanks guys, have been wanting to move for a long time, Im really glad I did.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words and the shout-out, Team Wholistically Healthy! This review made our day! We are very excited that we were able to help you with your subscriptions growth πŸš€ Super happy that you decided to make the switch 😊 We are always a message away to help you with anything :) Cheers, Team Loop

5 / 5 Share

Oct. 12, 2023

So far the customer service has been great! Will updates once we have used it for longer, but initial set up help has been great.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words and the shout-out, Team datebettersnacks :) We are so happy that you chose us as your subscriptions growth partner πŸš€ Super excited to work with you all for future subscription growth and retention campaigns πŸ’ͺ Cheers, Team Loop

5 / 5 Share

Oct. 12, 2023

I was implementing a subscription option for the first time on my website and tried 3 different apps to see how they work. I decided to go with Loop because 1) the design seemed to be the nicest 2) I saw that other customers were saying great things about the customer service. Loop team (Manan) was assisting me and helped me tremendously to install the widget on my website. I had some technical issues with my Shopify theme and he figured it out and helped me the same day. The communication was quick therefore I didn't waste any time waiting for the implementation. Definitely recommending Loop!!! :)

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words and shout-out, Team Le NUAGE :) Yeah we have used Polaris to design our app- That's why it looks nice 😊 More updates in design coming soon πŸ’ͺ We are very happy that you decided to start your subscriptions journey with us πŸš€ We are always a message away for any sort of assistance :) Cheers, Manan & Team Loop

5 / 5 Share

Oct. 4, 2023

Can't recommend enough, they were so helpful when we were switching over from Bold Subscriptions. Bold made it almost impossible to leave on purpose, and Loop saved the day! They were able to handle migration end to end without all of the manual inputting that Bold said we would have to do. Bold said we'd have to add each one of our subscribers one by one and there was "no way" for them to help us otherwise. Do not use Bold. Use Loop. Their team is professional and quick to respond, and so helpful. The app has all of the customizations we need and so far, it's been an absolutely wonderful decision to switch over. Thank you Loop!

Using app

7 months

Total reviews

10

Average rating

4.9

Developer Reply

Thank you for the kind words and shout-out, Team BRASSYBRA We are so happy that you decided to switch and chose us as your subscriptions growth partner πŸ’ͺπŸš€ Always here to help you for any thing :) Cheers, Team Loop