Loop Subscriptions
Trusted Subscriptions App for eCommerce DTC Brands
Rating
5.0
feedback
353
chart
#2,271
All reviews
Rating Breakdown
Review RSS Feed
Sept. 21, 2022
Very helpful customer support, easy to set up different selling plans, would be great to have some additional features like when a customer has different frequencies that overlap, it is lumped as one order rather than two separate orders
Thanks for this amazing review! Sounds like an interesting feature request. We have passed your feedback to your product team. Please feel free to ping us if you need help with anything else Thanks, Team Loop
Sept. 20, 2022
Loop is exactly what is says it is and works really well for our customers. Their customer service is extremely helpful and even went in to help us install the app when we broke our store! Definitely recommend for every business!
Thank you for this amazing review! We are glad that you are happy with our support! Feel free to reach out to us if you need help with anything else. Thanks, Team Loop
Sept. 15, 2022
We're using Loop since a few weeks and so far everything works perfectly fine. The customer service is very helpful, and we're looking forward to testing the new features soon
Thanks for this amazing review! We are so happy that you loved our support! Super excited to release new features for the world 🚀 Thanks, Team Loop
Sept. 13, 2022
So far so good. Lesle, was great at helping us set up as we incurred slight technical difficulties. Great customer service
Thank you for this amazing review. Lesle is our beloved product specialist. Feel free to reach out to us if you need help with anything else. Thanks, Team Loop
Sept. 13, 2022
Subscriptions by Loop is an amazing app! They have helped me with my individual concerns regarding subscription- They have an excellent and friendly support. I can only recommend them!
Thank you for this amazing review! We are glad that you liked our support! Please feel free to get in touch with us if you have any other questions. Thanks, Team Loop
Sept. 8, 2022
The Loop team has been amazing and has helped us migrate our large number of subscribers over to their platform seamlessly. They have been more than accommodating and have helped us give our customers a well-deserved enterprise-level experience.
Thanks for the review! We are super excited to take DLG subscriptions to next-level. We are just getting started :) GAME ON! Piyush
Sept. 8, 2022
very good experience with their team, set up meeting and call immediately and take care all the questions. Also the App is good user friendly, easy to use !
Thank you for this amazing review! We are happy that you liked our support! Feel free to get in touch with us if you want any other assistance. Thanks, Team Loop
Sept. 6, 2022
Loop is perfect for what we need for all of our subscription boxes. The support team have been amazing, and have gone above and beyond helping us to migrate over from another subscription provider. We have tried 2 other subscription apps and Loop is head and shoulders above the rest in terms of support and functionality. I would 100% recommend!
Thank you team Little Fawn Box! This review made our day! Thanks, Team Loop
Aug. 30, 2022
The Subscriptions management system works well, and the team is super helpful in getting everything setup & servicing ongoing issues. Great team that listens to feedback
Thank you for this amazing review! We are glad that you liked our support! Your feedback is critical for us to build a world-class subscriptions app. We are here in case you need assistance with anything else. Thanks, Team Loop
Aug. 24, 2022
Immediate friendly support to get me all up and running in under 30 minutes! So happy I decided to go with Loop!
Thank you for this amazing review! We are glad that you liked our support! We are here in case you need assistance with anything else. Thanks, Team Loop
Aug. 3, 2022
Great support and great app. Although seeing most of the options is in the paid plan, but still this app offers many option that the others absolutly not offering under the paid plan. It is perfect to start and grow with...recomended
Thank you for this amazing review! We are glad that you liked our support and our app! We are here in case you need assistance with anything else. Thanks, Team Loop
July 23, 2022
We wanted to add a subscription option on our site that did not cost a fortune like some other apps we considered. The Loop was the perfect fit for our needs. Plus, when our custom code didn't allow for an automated install, the loop team actually reached out to us to get it installed properly. They did all the heavy lifting and tested it to make sure it worked properly. They even pointed out an option fix to be added to our cart that they noticed. Highly recommend!
Thank you for this amazing review and the recommendation! We are glad that you liked our support! We are here in case you need assistance with anything else. Thanks, Team Loop
July 20, 2022
We have been working Lesle, Vivik and the rest of their team! These guys are awesome! They work fast, gives us a comprehensive list of actions to launch the subscription in the store seamlessly. Their support team is also great as they immediately jump into a call whenever we need urgent help. I am recommending them if you want to jump start your subscription features.
Thank you for this amazing review and the recommendation! We are glad that you liked our support! We are here in case you need assistance with anything else. Thanks, Team Loop, Abel and Vivek
July 20, 2022
Vivek and Abel were super helpful with our migration from Bold to Loop. I researched 7 other subscription apps and decided to settle on Loop because of their experience with Bold and all the great self-service features it had. They were way more professional and quick than Bold customer service and I am excited to see how easy our lives become with our subscriptions due to this app!
Thank you for this amazing review! We are glad that you liked our support! We have built the product in such a way that it has self-service features wherever the need is appropriate. Thanks, Team Loop, Abel and Vivek
July 19, 2022
Uncommonly fabulous customer service! I really appreciated how easy it was to get an appointment for a live chat with Loop's help desk. Setting up my subscription boxes was quick and painless even with all the different options I requested. Loop had already thought of everything.
Thank you for this amazing review! We are glad that you liked our support! We have designed our product in such a way that setting up subscription boxes is quick and easy. Thanks, Team Loop and Abel
July 13, 2022
Abel L. made out migration process a breeze, thank you so much for all your help! We appreciate all your on going support!
Thank you for this amazing review! We are glad that you liked our support! Thanks, Team Loop and Abel
July 13, 2022
Moved from Recharge for more functionality and wasn't disappointed. The migration process was seamless, highly recommend.
Hey there! Thanks for choosing us over a legacy app. Thanks for the recommendation. Secret behind our seamless migration- We have perfected that art. Please feel free to get in touch for any sort of assistance. Thanks, Team Loop
July 6, 2022
app working, customer service is great. I had a problem and they helped me fix it in no time at all.
Hey there! Thanks for installing and trying out our subscription management app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop
June 25, 2022
Best customer support ever! Shopify blocked the express checkout button. Guys resolved this 3 hours after sending our first email. Great app! Great
Thank you for the kind words. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop
June 23, 2022
Very handy and useful app to keep a record of all subscriptions. Excellent customer support provided by the loop team!
Hey there! Thanks for installing and trying out our subscription management app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Your customers, your subscribers, our software- That's what we stand for :) Thanks, Team Loop