Loop Subscriptions App
Subscription app to manage subscriptions at scale
Rating
5.0
feedback
628
chart
#1,659
All reviews
Review RSS Feed
Feb. 21, 2025
Loop Subscriptions is by far the best subscriptions solution for Shopify, it is fantastic. The team helped us migrate over from our legacy system without fuss. The built in Flows are so powerful and intuitive that we easily built out our complex scenarios in minutes. Before most tasks required engineers to make changes, now our CS team are empowered to make changes themselves. Also, any issues we have faced have been acknowledged and resolved/work around or fixed very quickly. I could not recommend Loop Subscriptions more highly.
We’re so excited to hear that Loop has been the perfect solution for your Shopify subscriptions! It’s great to know the migration process was smooth and that the intuitive Flows have made it easy for your team to handle complex tasks. Empowering your CS team to make changes themselves is exactly what we aim for! We truly appreciate your high recommendation and are committed to continuing to support your success. - Loop Team
Dec. 11, 2025
Loop Subscriptions has been an incredible addition to our tech stack, but what truly sets them apart is their exceptional support and Success Team. From the moment we onboarded, their team has been consistently proactive, responsive, and genuinely invested in our growth. Their support is fast, thorough, and always willing to go the extra mile. Any time we reached out with a question—whether it was technical setup, optimization, or best-practice guidance—the team responded with clear, actionable steps rather than generic replies. They take the time to understand your business model and tailor their advice accordingly. The Success Team deserves special mention. They helped us build a strategy. They shared insights on improving retention, optimizing subscription flows, increasing conversions, and leveraging features we didn’t even know we needed. Their recommendations directly contributed to smoother operations and measurable increases in recurring revenue. Beyond just solving problems, they help you grow. It genuinely feels like having a partner rather than just an app provider.
Glad to hear that you’ve experienced quick responses from our support team! We’re always here to assist you promptly whenever you need help. - Loop Team
Feb. 20, 2025
Loop is a great subscription hosting application, with an excellent and responsive support team. Their customer portal is easy to use and cuts down on our customer services support workload.
It’s fantastic to hear that Loop is meeting your subscription hosting needs so well! We’re glad the customer portal is making things easier for both you and your support team. Our responsive support team will always be here whenever you need assistance! - Team Loop
Feb. 20, 2025
Does just what it needs to do, glitch-free. Always responsive, friendly and helpful customer service.
It’s great to hear that Loop is running glitch-free and meeting your needs! We’re glad our responsive and friendly customer service has been able to assist you effectively. We’re always here to help whenever you need us!🙏 - Team Loop
Feb. 19, 2025
Excellent Customer Service! Support, specifically Parvesh, was very helpful. He guided us through the transition from the old theme to the new one. Solid support.Thank you so much for your help!
Parvesh will be delighted to hear your positive feedback! It’s wonderful that his support made your theme transition seamless. Your satisfaction means a lot to us, and we’re always ready to assist with any future needs! - Loop Team
Feb. 19, 2025
We switched from Recharge and are so much happier. Easy to use, great customer service team. Highly recommend!
We’re so glad to hear that your switch to Loop has been a positive experience! It’s fantastic that you’re enjoying the ease of use and our customer service. Thank you for the high recommendation—we’re excited to continue supporting your subscription needs! - Loop Team
Feb. 19, 2025
Loop has been an outstanding partner, consistently delivering top-notch support and innovation. Their team is incredibly personable, detail-oriented and highly responsive, addressing any issues immediately. The platform itself is intuitive, with excellent reporting that continues to evolve. We're especially excited about their gamification feature. After evaluating multiple subscription platforms, we’re confident that choosing Loop was the best decision we could have made! Highly recommend!
It’s fantastic to hear that Loop has been such an outstanding partner for your business! We’re thrilled that our support, platform, and new features like gamification have been able to meet your needs. Your confidence in our platform and high recommendation mean the world to us. We’re excited to continue delivering value and supporting your success! - Loop Team
Feb. 19, 2025
The team is always here to help and is full of knowledge.
It’s great to hear that our team has been able to assist you with their knowledge and expertise! We’re always here to help whenever you need us. - Loop Team
Feb. 19, 2025
Has been good so far and have had great support when need it
We’re glad to hear that things have been going well and that our support has been helpful when needed. We’re always here to assist you whenever you need us! - Loop Team
Feb. 27, 2025
I joined Blueprint in October 2024 and this is the only app the business utilizes to support our customers; and to be honest, its wonderful to use as a business partner and as a consumer from what has been shared with customers. I haven't gotten to fully dive into the analytics portion of the app but I do intend too in the coming coming weeks. For a business perspective: Manan and the team have been absolutely wonderful and extremely efficient with support. And graciously patient as well with providing well rounded support that empowers us even further. Solid teamwork and always kind. I appreciate everything!
It’s fantastic to hear that Blueprint has been such a great tool for both your business and your customers! We’re thrilled that Manan and the team have been able to provide excellent, efficient support, and that you feel empowered by their assistance. We appreciate your feedback on the customer experience and will continue to work on improving that aspect. Thank you for your kind words—we’re always here to support you moving forward! - Loop Team
Feb. 18, 2025
Erstklassiger Support!
"Vielen Dank für das großartige Feedback! Es freut uns sehr, dass der Support erstklassig war. Wir sind immer hier, um Ihnen zu helfen, wann immer Sie Unterstützung benötigen! Thank you for the great feedback! We’re thrilled to hear that the support has been top-notch. We’re always here to assist you whenever you need help!🙏" - Loop Team
Feb. 18, 2025
Support team really goes above and beyond, Shivam handles and walks you through everything to maximise preformance. Highly recomended
We’re so glad to hear that Shivam has been able to provide such excellent support and help you maximize performance! Your high recommendation means a lot to us. We’re always here to continue supporting your success!😊 - Loop Team
Feb. 17, 2025
Loop is super solid - their team is responsive and helpful with any issues and can come up with solutions for any problem. Capabilities of the app are fantastic - no complaints
We’re thrilled to hear that Loop has been solid for your needs! It’s great to know that our team has been responsive and helpful in providing solutions. We’re also glad to hear that the app’s capabilities are meeting your expectations. Thanks for sharing your experience! - Loop Team
Feb. 16, 2025
The onboarding experience is 5 star. You no longer have to worry about having to turn in to a coder part time just to set up your subs account. Excellent customer service. Very responsive.
We’re so glad to hear that the onboarding experience has been 5-star for you! It’s fantastic that setting up your subscription account was simple and didn’t require coding expertise. Thanks for highlighting our responsive customer service—we’re always here to help you every step of the way! - Loop Team
Feb. 14, 2025
We switched from Recharge to Loop due to better access to features at a significantly lower monthly rate, along with responsive, dedicated account teams. The migration process was seamless, and we've quickly set up new features like dynamic bundles and order-specific customer upsells. Our experience over the past four months has been outstanding, from the migration to the initial strategy recommendations. I highly recommend Loop to anyone evaluating subscription platforms.
Thrilled to know that your switch to Loop has been such a positive experience! It’s great to know that the migration was seamless and that new features like dynamic bundles and customer upsells have been easy to set up. Your recommendation means a lot to us, and we’re excited to continue supporting your growth with Loop! - Loop Team
Feb. 14, 2025
Working with Aayush at Loop has been nothing short of amazing! He is always trying to help improve on retention and many other factors. I wish I would have switched to Loop sooner than I did. If you are looking for a subscription platform I would highly recommend this company. Great price and great service!!
We’re so glad to hear that working with Aayush has been such a positive experience for you! It’s fantastic that he’s been able to help improve retention and other key areas for your business. Your recommendation means a lot, and we’re thrilled to be a part of your journey. Thanks for the kind words about our pricing and service—we’re excited to continue supporting your success! - Loop Team
Feb. 14, 2025
Fantastic app and fantastic team. They offer monthly calls to go over best practises to optimise your program & LTV. And they quickly are shipping new features that you request, fast support as well. Great team!
We’re thrilled to hear that you’re enjoying the app and our team’s support! It’s great to know that the monthly calls and new feature updates are helping optimize your program and LTV. We’re always here to provide quick support and help you grow—thanks for your fantastic feedback! - Loop Team
Feb. 13, 2025
So far Loop has been great for us and better and cheaper than our previous subscription service. Their support is very responsive and helpful as well
We’re so glad to hear that Loop has been a great fit for your business and that it’s offering better value than your previous subscription service! It’s fantastic that our support team has been responsive and helpful as well. We’re excited to continue supporting your growth! - Loop Team
Feb. 25, 2025
Loop Subscriptions is by far the best subscriptions solution for Shopify, it is fantastic. The team helped us migrate over from our legacy system without fuss. The built in Flows are so powerful and intuitive that we easily built out our complex scenarios in minutes. Before most tasks required engineers to make changes, now our CS team are empowered to make changes themselves. Also, any issues we have faced have been acknowledged and resolved/work around provided or fixed very quickly. I could not recommend Loop Subscriptions more highly.
It’s great to hear that you’re enjoying the functionality and flexibility of both the app and our support team! We’re always here to ensure everything works smoothly for you.😊 - Loop Team
Feb. 13, 2025
We’ve been working with LOOP for over six months now, making the leap from another subscription platform. We are extremely happy with the very intuitive subscription platform (both front and back end) and the very attentive and accommodating LOOP representatives. Switching to LOOP has given our customers a better experience when it comes to managing their product subscription, and this is reflected in the customer feedback and our retention rates. LOOP has a multitude of nifty features to reduce churn and increase AOV and LTV. Would definitely recommend if you’re considering a new subscription platform.
Really fantastic to hear that your switch to Loop has been such a positive experience! We’re thrilled that both the platform’s functionality and our team’s support have helped improve customer experience, retention rates, and overall subscription management. Your recommendation means a lot, and we’re excited to continue supporting your success with Loop! - Loop Team