All reviews

Rating Breakdown

  • 5
    97% (367 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 28, 2022

This app is EXACTLY what I have been dreaming of after running a subscription based company for years! It allows so much customization and automation, that I've previously spent so many hours doing manually. The user interface is so smooth and easy to use, both at the backend and for the customer. On top of all that, the team behind it is super helpful and answering any question you may have quickly and in great detail. This is THE subscription app to use. They are also constantly pumping out updates, giving even more new customization options all the time. Don't bother going through the headache of trying other subscription apps first, like I did. Just try this one, if you want a nice and intuitive and bug free app, that has all the customization options you need. Thank me later ;)

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi! Thanks for this amazing review! This made our day 😇 This is what we live for- Customer obsession & best-in-class subscriber experience is at the core of what we are building here at Loop! 🚀

5 / 5 Share

Oct. 18, 2022

Super great customer support. Super quick and extremely helpful! Any problem I’ve had has been handled . Abel has answered all my questions!

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for this amazing review! We are extremely happy that you liked our support. Feel free to ping us if you have any more doubts. Thanks, Abel and Team Loop

5 / 5 Share

Oct. 11, 2022

Abel Lesle and the Loop team went out of their way to help us get our Subscriptions going and working how we needed them to for our new Fitness center. They've been a huge help and we're excited to be using Loop and offering subscriptions to our customers.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you team for this amazing review! We are here for you always to help you in your subscriptions growth journey! We are excited for your customers to try out your new fitness center. Thanks, Abel Lesle & Team Loop

5 / 5 Share

Oct. 5, 2022

We decided to move to Loop from Recharge and it was a seamless experience! The team is online and available throughout the day, and extremely fast and thorough in all their responses. 10/10 recommend making the switch!!

Using app

29 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for this amazing review! We are honoured that you choose us as your subscriptions growth partner 🚀 We are here for you always 😇

5 / 5 Share

Oct. 3, 2022

App works well, much better than other subscription options that we've tried. The customer service is brilliant, and they have sorted all the little snags we've had setting up. Would recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review! We are happy that you liked our support! Thanks, Team Loop

5 / 5 Share

Sept. 21, 2022

Very helpful customer support, easy to set up different selling plans, would be great to have some additional features like when a customer has different frequencies that overlap, it is lumped as one order rather than two separate orders

Using app

About 1 year

Total reviews

6

Average rating

4.8

Developer Reply

Thanks for this amazing review! Sounds like an interesting feature request. We have passed your feedback to your product team. Please feel free to ping us if you need help with anything else Thanks, Team Loop

5 / 5 Share

Sept. 20, 2022

Loop is exactly what is says it is and works really well for our customers. Their customer service is extremely helpful and even went in to help us install the app when we broke our store! Definitely recommend for every business!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this amazing review! We are glad that you are happy with our support! Feel free to reach out to us if you need help with anything else. Thanks, Team Loop

5 / 5 Share

Sept. 15, 2022

We're using Loop since a few weeks and so far everything works perfectly fine. The customer service is very helpful, and we're looking forward to testing the new features soon

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for this amazing review! We are so happy that you loved our support! Super excited to release new features for the world 🚀 Thanks, Team Loop

5 / 5 Share

Sept. 13, 2022

So far so good. Lesle, was great at helping us set up as we incurred slight technical difficulties. Great customer service

Using app

37 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this amazing review. Lesle is our beloved product specialist. Feel free to reach out to us if you need help with anything else. Thanks, Team Loop

5 / 5 Share

Sept. 13, 2022

Subscriptions by Loop is an amazing app! They have helped me with my individual concerns regarding subscription- They have an excellent and friendly support. I can only recommend them!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review! We are glad that you liked our support! Please feel free to get in touch with us if you have any other questions. Thanks, Team Loop

5 / 5 Share

Sept. 8, 2022

The Loop team has been amazing and has helped us migrate our large number of subscribers over to their platform seamlessly. They have been more than accommodating and have helped us give our customers a well-deserved enterprise-level experience.

Using app

6 months

Total reviews

8

Average rating

5.0

Developer Reply

Thanks for the review! We are super excited to take DLG subscriptions to next-level. We are just getting started :) GAME ON! Piyush

5 / 5 Share

Sept. 8, 2022

very good experience with their team, set up meeting and call immediately and take care all the questions. Also the App is good user friendly, easy to use !

Using app

17 days

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for this amazing review! We are happy that you liked our support! Feel free to get in touch with us if you want any other assistance. Thanks, Team Loop

5 / 5 Share

Sept. 6, 2022

Loop is perfect for what we need for all of our subscription boxes. The support team have been amazing, and have gone above and beyond helping us to migrate over from another subscription provider. We have tried 2 other subscription apps and Loop is head and shoulders above the rest in terms of support and functionality. I would 100% recommend!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you team Little Fawn Box! This review made our day! Thanks, Team Loop

5 / 5 Share

Aug. 30, 2022

The Subscriptions management system works well, and the team is super helpful in getting everything setup & servicing ongoing issues. Great team that listens to feedback

Using app

7 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for this amazing review! We are glad that you liked our support! Your feedback is critical for us to build a world-class subscriptions app. We are here in case you need assistance with anything else. Thanks, Team Loop

5 / 5 Share

Aug. 24, 2022

Immediate friendly support to get me all up and running in under 30 minutes! So happy I decided to go with Loop!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review! We are glad that you liked our support! We are here in case you need assistance with anything else. Thanks, Team Loop

5 / 5 Share

Aug. 3, 2022

Great support and great app. Although seeing most of the options is in the paid plan, but still this app offers many option that the others absolutly not offering under the paid plan. It is perfect to start and grow with...recomended

Using app

Over 1 year

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for this amazing review! We are glad that you liked our support and our app! We are here in case you need assistance with anything else. Thanks, Team Loop

5 / 5 Share

July 23, 2022

We wanted to add a subscription option on our site that did not cost a fortune like some other apps we considered. The Loop was the perfect fit for our needs. Plus, when our custom code didn't allow for an automated install, the loop team actually reached out to us to get it installed properly. They did all the heavy lifting and tested it to make sure it worked properly. They even pointed out an option fix to be added to our cart that they noticed. Highly recommend!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this amazing review and the recommendation! We are glad that you liked our support! We are here in case you need assistance with anything else. Thanks, Team Loop

5 / 5 Share

July 20, 2022

We have been working Lesle, Vivik and the rest of their team! These guys are awesome! They work fast, gives us a comprehensive list of actions to launch the subscription in the store seamlessly. Their support team is also great as they immediately jump into a call whenever we need urgent help. I am recommending them if you want to jump start your subscription features.

Using app

26 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for this amazing review and the recommendation! We are glad that you liked our support! We are here in case you need assistance with anything else. Thanks, Team Loop, Abel and Vivek

5 / 5 Share

July 20, 2022

Vivek and Abel were super helpful with our migration from Bold to Loop. I researched 7 other subscription apps and decided to settle on Loop because of their experience with Bold and all the great self-service features it had. They were way more professional and quick than Bold customer service and I am excited to see how easy our lives become with our subscriptions due to this app!

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review! We are glad that you liked our support! We have built the product in such a way that it has self-service features wherever the need is appropriate. Thanks, Team Loop, Abel and Vivek

5 / 5 Share

July 19, 2022

Uncommonly fabulous customer service! I really appreciated how easy it was to get an appointment for a live chat with Loop's help desk. Setting up my subscription boxes was quick and painless even with all the different options I requested. Loop had already thought of everything.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review! We are glad that you liked our support! We have designed our product in such a way that setting up subscription boxes is quick and easy. Thanks, Team Loop and Abel