Loop Subscriptions
Trusted Subscriptions App for eCommerce DTC Brands
Rating
4.9
feedback
378
chart
#2,611
All reviews
Rating Breakdown
Review RSS Feed
July 13, 2022
Abel L. made out migration process a breeze, thank you so much for all your help! We appreciate all your on going support!
Thank you for this amazing review! We are glad that you liked our support! Thanks, Team Loop and Abel
July 13, 2022
Moved from Recharge for more functionality and wasn't disappointed. The migration process was seamless, highly recommend.
Hey there! Thanks for choosing us over a legacy app. Thanks for the recommendation. Secret behind our seamless migration- We have perfected that art. Please feel free to get in touch for any sort of assistance. Thanks, Team Loop
July 6, 2022
app working, customer service is great. I had a problem and they helped me fix it in no time at all.
Hey there! Thanks for installing and trying out our subscription management app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop
June 25, 2022
Best customer support ever! Shopify blocked the express checkout button. Guys resolved this 3 hours after sending our first email. Great app! Great
Thank you for the kind words. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop
June 23, 2022
Very handy and useful app to keep a record of all subscriptions. Excellent customer support provided by the loop team!
Hey there! Thanks for installing and trying out our subscription management app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Your customers, your subscribers, our software- That's what we stand for :) Thanks, Team Loop
June 15, 2022
I have only used the free version for a day and the customer support is just one of the best I've seen. they are super helpful and organised (they set up video chats with you and provide google meet links and everything). :)
Hey there! Thanks for installing and trying out our subscription management app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Your customers, your subscribers, our software- That's what we stand for :) Thanks, Team Loop
June 1, 2022
The reply on Live Chat was quick and my problem was solved very quickly. I just added this app and it seems pretty easy to use.
Hey there! Thanks for installing and trying out our subscription management app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Our goal is to build the most effective and easy to use subscription management app. Your customers, your subscribers, our software- That's what we stand for :) Thanks, Team Loop
May 13, 2022
Excellent customer service with seamless integration of Loop! I also very much appreciate the personalizied support.
Hey there! Thanks for installing and trying out our subscriptions app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Your customers, your subscribers, our software- That's what we stand for :) Thanks, Team Loop
May 13, 2022
Great customer support, backend dashboard looks great! The main website widget looks fine and the team is working on improving the customer subscription portal so looking forward to that :) Love that you guys are always receptive to our feedback on consumer user flows and always looking to improve.
Hey there! Thanks for the supportive words! We are constantly trying to bring out more features for our subscription app. We have made a lot upgrades to the dashboard. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Your customers, your subscribers, our software- That's what we stand for :) Thanks, Team Loop
May 12, 2022
Support was very helpful and resolved my issues immediately. So far I have been impressed with their app and their support team.
Hey there! Thanks for the supportive words! We are constantly trying to bring out more features for our subscription app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Your customers, your subscribers, our software- That's what we stand for :) Thanks, Team Loop
May 11, 2022
simple app, easy to use and quickly support, tks Loop with this application, i will try more and decide to buy it
Hey there! Thanks for the supportive words! We are constantly trying to bring out more features for our subscription app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Your customers, your subscribers, our software- That's what we stand for :) Thanks, Team Loop
May 3, 2022
Easy setup and user-friendly. The staff is amazing ad very kind. I really advise the App. You can create a multiply selling plan and easily choose the countries where for example you want to offer free shipping.
Hey there! Thanks for the supportive words! We are constantly trying to bring out more features for our subscription app. Our app works with Markets and businesses can easily enable subscriptions for different geographies. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Your customers, your subscribers, our software- That's what we stand for :) Thanks, Team Loop
May 2, 2022
Literally a game changer. We switched from Bold Recurring to Loop and it is a 100000% better. The switchover did take some time and we did see some hiccups in the process because we also were switching everyone to be billed on 1st of every month rather than every 30 days based on their signup date. Support was swift and helpful, we are now completely switched over. Reasons we switched: Being able to charge someone immediately for a subscription (no matter the day of the month) and then have them charged on the 1st every month after that, better UI experience for us managing accounts/subscribers, better UI for subscribers AND the cherry on top that we didn't know - Loop will actually create an order for the product each month so shipping and everything is already filled out. Like I said, game changer.
Hey there! Thanks for the supportive words! Our mission is to build features that solves the pain points of our customers. We are always trying to bring out more features for our subscription app. We are so happy that you were satisfied with the migration process! We aim to make it even smoother. Please feel free to reach out to us at any time for any sort of assistance. Your customers, your subscribers, our software- That's what we stand for :) Thanks, Team Loop
April 27, 2022
Customer service is really great - very responsive and helpful. The chat feature in the app is a great tool :)
Hey there! Thanks for the supportive words! We are constantly trying to bring out more features for our subscription app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Your customers, your subscribers, our software- That's what we stand for :) Thanks, Team Loop
April 22, 2022
Amazing customer service! Vivek helped me get everything looking perfect, even down to the smallest details.
Hey there! Thanks for the supportive words! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Your customers, your subscribers, our software- That's what we stand for :) Thanks, Team Loop
April 20, 2022
I also moved from recharge to LOOP . Great app with a wonderful outstanding support team that makes it even easier to work with!
Hey there! Thanks for the supportive words! We are glad that you migrated to our app and find it easy to use. We are also happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Your customers, your subscribers, our software- That's what we stand for :) Thanks, Team Loop
April 20, 2022
We were using the Recharge subscription app for over a year and after I found Lopp Subscriptions. I gave a chance to Loop and the app is much better than Recharge. The support is very friendly and always here to help on the same day. The Customer Portal is very good with many options.
Hey there! Thanks for the supportive words! We are glad that you migrated to our app and find it easy to use. We are also happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Your customers, your subscribers, our software- That's what we stand for :) Thanks, Team Loop
April 19, 2022
If you EVER look for a subscription service/app or if you want to migrate from another subscription service, stop looking right now!! Loop has not only helped us to seamlessly migrate from a subscription big player (worst experience ever) to their platform; they also spent hours and hours to support that migration and made sure everything went well without any issues at all. Response times were usually under a minute and they even built full integrations for other services on our request within one week. Try them out - you won't be disappointed!
Thank you team Dr. Anna Cabeca!
April 19, 2022
Great support. Got help with everything from setup to customization. Thanks to Vivek for doing this for us.
Hey there! Thanks for installing and trying out our subscription management app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Your customers, your subscribers, our software- That's what we stand for :) Thanks, Team Loop
March 29, 2022
The help was insanely quick and they were very open to help us integrating this app into our store fixing whatever issue we had. We will use this app a lot that's for sure.
Hey there! Thanks for installing and trying out our subscription management app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Your customers, your subscribers, our software- That's what we stand for :) Thanks, Team Loop