All reviews

Rating Breakdown

  • 5
    98% (615 ratings)
  • 4
    1% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 95% (595)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 4, 2024

LOOP support is always amazing with very quick reply

Store

MYDAY'S

Using app

20 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the kind words! We’re so glad to hear that you’ve had great experiences with our support team. Quick and helpful responses are what we aim for, and we’re always here whenever you need assistance! 😊 - Loop team

5 / 5 Share

Dec. 2, 2024

Got great customer service from Manan today! He was knowledgeable, patient and was able to resolve my issue quickly. He didn't rush me and made sure I understood my "next steps" before he disconnected our chat. Thanks Manan!!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Manan is truly grateful for your kind words! We’re thrilled that he could help you with your issue and make sure everything was clear. We’re always here to support you—thanks for being awesome! 🙌🚀 - Loop team

5 / 5 Share

Dec. 2, 2024

Amazing app and amazing customer service. I strongly recommend.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

amazing onboarding and customer support team. pleasure to work with!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate your feedback! It’s fantastic to hear that you had a smooth experience with our onboarding and support teams. We’re grateful for the opportunity to work with you! 😊 - Loop team

5 / 5 Share

Nov. 27, 2024

Great App for our needs Support has been excellent.

Store

Vidavii

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the feedback! We’re thrilled to hear that the app meets your needs and that our support has been top-notch. Always here to help! 😊 - Loop team

5 / 5 Share

Nov. 27, 2024

Great support! They just get it.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate your feedback! It’s awesome to hear that our support team has been able to provide exactly what you need. We’re always here to help whenever you need us! 😊 - Loop team

5 / 5 Share

Nov. 25, 2024

Loop has met and exceeded our expectations. Manan and Arunita have been incredibly helpful in making sure we are set up properly, and we're really excited to start building our subscriber base!

Store

Soapbox

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

We’re so glad to hear that Loop has exceeded your expectations! Big thanks to Manan and Arunita for providing you with excellent support. We’re excited to see you grow your subscriber base and are here to support you every step of the way! 🚀😊 - Loop team

5 / 5 Share

Nov. 25, 2024

Great App and support!

Store

TooA

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

We’re so glad to hear that you’re loving the app and support! We’re always here to make sure you have the best experience possible! 🙌🚀 - Loop team

5 / 5 Share

Nov. 22, 2024

responsive support and working great!

Store

VapeTM

Using app

11 days

Total reviews

8

Average rating

5.0

Developer Reply

Thanks for your feedback! We’re happy to hear that the support has been responsive and everything is working smoothly. Always here to assist! 😊 - Loop team

5 / 5 Share

Nov. 21, 2024

Great customer service and seemless integration to Shopify store. Would highly recommend. This app has boosted my ARR significantly!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We’re thrilled to hear that the integration with Shopify has been seamless and that the app has made such a positive impact on your ARR! Thank you for recommending us—your success is our priority! 😊 - Loop team

5 / 5 Share

Nov. 21, 2024

Great product and it was very easy to get onboarded. The support is exceptional. Can't recommend them enough.

Store

Aniwell

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the awesome review! We’re thrilled to hear that your onboarding was smooth and that our support team made an impact. We’re here to keep helping you succeed with Loop! 🙌 - Loop team

5 / 5 Share

Nov. 15, 2024

Incredibly fast response time, reliable, and helpful from start to finish

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

Developer Reply

Thank you, Team VMI Sports! Our team is always happy to help :)

5 / 5 Share

Oct. 15, 2025

Pragati has been a legend helping me optimise my subscription plans to help reduce churn.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you, Team Good For Pets! This made Aastik's day :)

5 / 5 Share

Nov. 12, 2024

A lot of customization even if the non-pro level. Easy to use and customers to use. Great customer service. I have used another subscription plug-in previously with Shopify that was great but very expensive. Loop is a great alternative fair pricing, ease of use and customer service has always been helpful.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you, Team Drink Better Than Booze! :D Reviews like this keep us going. Glad to be your Subscription Growth Partner!

5 / 5 Share

Nov. 7, 2024

Thank you so much for your service.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank YOU, Team Café des Guerriers!

5 / 5 Share

Nov. 1, 2024

Amazing customer support that will help you every step of the way!! I've used several other subscription apps and have to say that Loop is the best well rounded app. My customers love how easy it is to get a subscription!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review, Team Nyum Nutrition! Hearing that your customers find subscriptions so easy is music to our ears :)

5 / 5 Share

Oct. 30, 2024

The #1 thing I look for when using a service is customer service and support. Loop has been amazing since day 1. Always working hard to find a way to make it work. It feels like I'm working with a whole team. Thanks again!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Reviews like this keep us going! Thank you, Team Everwell Pro

1 / 5 Share

Oct. 30, 2024

Absolute worst customer service we've ever experienced. Had some trouble with the manual installation and were told to "find a developer." WILD that a Shopify App thinks that the "only way to install a app is manually" when all the other ones we've looked at do it for you or it's automated. Don't waste your time...there are a lot of other, better, and helpful options.

Store

My Store

Using app

About 2 hours

5 / 5 Share

Oct. 29, 2024

We moved from Recharge to Loop and I am very impressed so far. Migration was seamless and the support has been excellent. We've already seen an increase in subscriptions only a week in.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you, Team Coffee Beans Delivered! We're so happy you’re already seeing those subscription numbers climb :D

5 / 5 Share

Oct. 24, 2024

Great app for all of your Subscription needs! Super customizable also. Huge shoutout to Manan for providing exceptional help & support for all of my needs and requests. Thank. you guys!

Store

PANOVA

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you, Team PANOVA Manan has an ear-to-ear smile on his face after reading this review :D