All reviews

Rating Breakdown

  • 5
    98% (586 ratings)
  • 4
    1% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 95% (568)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 11, 2024

Easy to get connected with the Support and within minutes, all issues are resolved. Special thanks to Manan! You the man, Brother! Thanks for always helping me.

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words, Team DailyNutra! We're thrilled to hear that you had a smooth experience with our support team. Onwards and upwards :)

5 / 5 Share

Jan. 5, 2026

Great customer service, agents are always helpful. They'll make sure you have a clear and complete solution to whatever problem may arise.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review, Team Patron Saint! We’re glad you're enjoying our support. Feel free to reach out if you need any assistance. :)

5 / 5 Share

Sept. 5, 2024

We recently migrated to Loop and are very happy with the experience so far. Our conversation rate is up and our subscriber opt-in is also up. The team have been helpful with the migration and solving any teething issues that we had. Thanks, Loop team! We're looking forward to growing with you further. Many thanks Graeme

Using app

4 months

Total reviews

10

Average rating

5.0

Developer Reply

Thanks for the 5-star review, Graeme! We're thrilled to hear about your positive experience with Loop and the improvements you're seeing. Our team is here to support your growth - onwards and upwards together!

5 / 5 Share

Sept. 4, 2024

Loop Subscriptions is a top-notch Shopify app that simplifies subscription management with its user-friendly interface and powerful features. The setup process is straightforward, and the app offers robust analytics to help optimise your subscription model. Plus, the support team is responsive and highly effective, making it a great choice for any business looking to enhance their recurring revenue.

Store

33Fuel

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the 5-star review, Team 33Fuel! We're glad you found our app user-friendly and the setup easy. It's great to hear that our support team has been helpful in enhancing your subscription management! :)

5 / 5 Share

Aug. 29, 2024

Très content de l'application et de son support ! Il y a beaucoup de fonctionnalité disponible et c'est parfaitement fonctionnel.

Using app

2 months

Total reviews

8

Average rating

5.0

Developer Reply

Merci beaucoup pour votre retour positif ! Nous sommes ravis que l'application et notre support répondent à vos attentes. N'hésitez pas à nous contacter pour toute assistance supplémentaire! :)

5 / 5 Share

Aug. 28, 2024

Recently migrated from Smartrr to use the Loop advanced flows. It has been a 10/10 experience. The team was super diligent during the migration and setup process it was basically hands off for me. The advanced flow we are running now through Loop is our best preforming funnel. Loop also has tons of great features like dunning, retention tools & more. Highly recommend!

Store

Pluto

Using app

3 months

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for the 5 star review, Team Pluto! We're thrilled to hear the migration was seamless and that Loop's advanced flows are driving such great results. We're here to support your continued success! :)

5 / 5 Share

Aug. 28, 2024

Great Team. Great Support. Super Modular App - allows us to basically do everything with different kinds of customer journeys. Super essential in our category.

Using app

2 months

Total reviews

6

Average rating

2.8

Developer Reply

Thank you so much for your positive feedback, Team The Better Cat! We're thrilled to hear that our team's support and our app have been essential to your business. If you need further assistance, don't hesitate to reach out :)

5 / 5 Share

Aug. 26, 2024

Great app and amazing service. They went beyond the call of duty to fix something we did not know how to fix. Highly recommended.

Store

ZenRenu

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words, Team ZenRenu! We're thrilled to hear you had a great experience with our app and service. We're always here to help—your recommendation means a lot! :)

5 / 5 Share

Aug. 23, 2024

Loop has made a significant difference for us. The app is easy to use and allows us to create personalized experiences for our customers. The self-serve portal works seamlessly on mobile, and features like smart payment recovery and personalized cancellation flows have helped us retain subscribers and recover lost revenue. We’ve also seen a boost in our LTV performance thanks to the comprehensive features the app offers. What truly stands out is Loop’s exceptional customer service. They’ve been available 24/7, assisting with everything we need. From setting up fixed and customizable bundles to incorporating social media videos in exit surveys, Loop has consistently gone above and beyond. Loop is more than just a tool—it’s a crucial part of our success. We highly recommend it.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your kind words, Team BB Company! We're thrilled Loop has made a significant impact on your business. We're also especially glad our 24/7 support has been super helpful. We appreciate your recommendation! :)

5 / 5 Share

Aug. 23, 2024

Highly recommend for every brand that wants to scale subscriptions, improve LTV and retention. Very helpful team - from discovery calls, through onboarding to continuous support - we have everything we need!

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the strong recommendation, Team Rumi Cosmetiques! We're thrilled to hear our team has been very helpful and responsive. Do give us a shout if you need any assistance! :)

5 / 5 Share

Aug. 22, 2024

The app is easy to use, easy to understand and the 50 free subscriptions in the start are a great way to test things out. I highly recommend this app.

Store

aninu

Using app

26 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the 5-star rating, Team aninu! We're glad you found the app easy to use and could test things out on our platform. Feel free to reach out if you need any support. :)

5 / 5 Share

Aug. 22, 2024

I love Loop because of its responsive, clear and efficient customer service which makes my subscriptions' setup much quicker and tailored to what I need!

Store

drShake

Using app

About 19 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your excellent feedback, Team drShake! We're thrilled to hear that our customer service has made your subscription setup quicker and tailored to your needs. We appreciate your support! :)

5 / 5 Share

Aug. 20, 2024

I had an issue with my subscription widget not populating over to a publish site and Varun helped me handle it quickly. Appreciate the attentive service and look forward to using the app more!

Using app

24 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your kind words, Team Clara Beauty! We're glad our team could assist you quickly. We're excited to have you using the app and look forward to your continued experience with us! :)

5 / 5 Share

Aug. 20, 2024

Helpful

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks a lot for your 5-star review, Team Melk Cafe! :)

5 / 5 Share

Aug. 17, 2024

Verun and team have been really great helping us set up our shop for success and guiding us as we grow.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words, Team Le Deux Champagne Club! We're glad the team could help set you up for success. We're excited to support your growth! :)

5 / 5 Share

Aug. 16, 2024

Loop Subscriptions has been an excellent partner in helping our company transition to a subscription-based model across multiple stores. The platform is effective, making it easy to manage varied pricing tiers and customer experiences across different countries. Loop's customer service is responsive and supportive, and they have been open to our feature requests to ensure the platform meets our needs. Overall, Loop Subscriptions has empowered our company to scale efficiently while delivering a great experience to our customers.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback, Team Every. CH! We’re thrilled our platform has empowered your transition and growth. We’re committed to continuing our support and enhancing features to meet your evolving needs and ensure a great customer experience. :)

5 / 5 Share

Aug. 15, 2024

Loop Subscriptions offers an intuitive interface that simplifies subscription management for users of all technical levels. Its design enhances workflow efficiency, automating tasks which significantly reduces manual labor and errors. The migration process to Loop is seamless, supported by a dedicated team. With Loop, you're not just getting an app; you're gaining a team who are responsive and ever-helpful. They treat your product with professionalism ensuring that no problem goes unresolved. My customer success manager Parth M is dedicated to helping us through each situation.

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your kind words, Team The Adventure Challenge! We’re thrilled our intuitive interface and dedicated team have made a positive impact on your subscription management. It’s great to hear that the migration was seamless and that our support continues to meet your needs. We’re here for you! :)

5 / 5 Share

Aug. 14, 2024

Our business model is consumable products and subscriptions are the bread and butter of our business. As such we've been using subscriptions apps since 2017 including Bold and Yotpo. With the limitations of both and the need to expand past the limited capabilities of each we found Loop, and it was a night a day difference. A support team that will reach out and find solutions for unique scenarios or store needs is the icing on the cake. The ability to be proactive and reach customers where they are and manage subscriptions how they should be is what makes Loop feel like it was designed specifically for your store and not a generic solution like other apps out there.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5-star review, Team Pod Your Reef! We’re thrilled to hear that Loop has made a significant difference for your business. It's great to know our tailored features and proactive support have met your needs. We’re excited to continue supporting your growth and success! :)

5 / 5 Share

Aug. 13, 2024

Great customer support team for onboarding and setup!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review, Team Remay Shave Gel Bars! We're glad our customer support team made your onboarding and setup smooth. We're here to help whenever you need it! :)

5 / 5 Share

Aug. 9, 2024

Rockstar support.

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks a lot for the 5-star review, Team CoinCoffee. We're thrilled to hear that you had a great experience with our support team. Do give us a shout if you need any assistance :)