All reviews

Rating Breakdown

  • 5
    97% (367 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 16, 2022

So helpful in setting up subscriptions for our store! They are quick to respond, make customizations, very kind, and answer questions the same day. Would definitely recommend!

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey there! Thanks for installing and trying out our subscription management app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Your customers, your subscribers, our software- That's what we stand for :) Thanks, Team Loop

5 / 5 Share

March 14, 2022

I had some questions and Piyush jumped straight on a call with me to talk me through everything and the team immediately did some custom coding to make the app look just as I wanted it on my product page. Fantastic customer service!

Store

Babu

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Your customers, your subscribers, our software- That's what we stand for :) Thanks, Team Loop

5 / 5 Share

March 9, 2022

We needed to switch from BOLD but wanted a seamless migration. not only was the loop team EXTREMELY quick at replying, they made the entire process a breeze, AND they helped us brainstorm ideas for making the most successful subscription service available to our customers and helped us plan out future growth strategies. 10000000/10 would recommend!

Using app

22 days

Total reviews

3

Average rating

5.0

Developer Reply

Hey there! We are happy that you were satisfied with our support- Our utmost priority. We are 100% confident about our migration process because we follow checklists and keep our customers informed. Please feel free to reach out to us at any time for any sort of assistance. Your customers, your subscribers, our software- That's what we stand for :) Wishing for more subscribers of your brand! Thanks, Team Loop

5 / 5 Share

March 5, 2022

Customer service it AMAZING! Super quick responses and they really try to help you. I tried multiple subscription apps and wasted countless hours for our designer inspired fragrance company Kio Fragrance and they had the absolute best features & Look. The customer portal is very easy to navigate and attractive and so is the Shopify app. Very easy to use. I love the app. Absolutely recommend.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Your customers, your subscribers, our software- That's what we stand for :) Thanks, Team Loop

5 / 5 Share

March 1, 2022

The support from this app is amazing. We are not technically inclined and Loop helped us from start to finish. They also helped us to customize for our needs. The app is great and the service is stellar!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. We are glad that you liked the customization. Your customers, your subscribers, our software- That's what we stand for :) Thanks, Team Loop

5 / 5 Share

March 1, 2022

I am really impressed with the quality of their customer service and the app itself. They are quick to respond and they help us with special needs with digital product subscriptions. Thanks!

Using app

3 days

Total reviews

6

Average rating

5.0

Developer Reply

Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. We are glad that you were happy with the digital product subscriptions. Your customers, your subscribers, our software- That's what we stand for :) Thanks, Team Loop

5 / 5 Share

Feb. 28, 2022

After researching many membership subscription apps in the Shopify app store we decided to go with Loop. App configurability and buying membership subscriptions through Shopify checkout were key features that we were looking for. Loop app came with most of the features covered out of the box. All specific features to the business were delivered by the Loop team within days after aligning features specifications. The team is very prompt with their response to our support requests and they know their business well. Would definitely recommend the app to any membership e-com out there.

Store

ETIQL

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words! Reviews like these make our day! Thanks, Team Loop

5 / 5 Share

Feb. 25, 2022

After a year of research and trials, this app was the only one to allow us to launch subscription on our shop in France. The support team is super reactive and reply within minutes. Looking forward to continue working with these people.

Using app

12 days

Total reviews

3

Average rating

5.0

Developer Reply

Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Yes we offer support for Shopify Markets in our app. We know a lot of other legacy systems don't have this feature. Your customers, your subscribers, our software- That's what we stand for :) Thanks, Team Loop

5 / 5 Share

Feb. 25, 2022

Have tested a lot off subscription apps before. But after check Loop i am understand that i can't find anything better. Nice APP. Very cool support. Help me to fix all issues with my custom theme. Thank you Guys.

Store

XTRAGPS

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there! We are happy that you were satisfied with our support- Our utmost priority. Thank you for the kind words! Please feel free to reach out to us at any time for any sort of assistance. Your customers, your subscribers, our software- That's what we stand for :) Thanks, Team Loop

5 / 5 Share

Feb. 22, 2022

So far, I am loving Loop for my new subscription box and subscribe and save products! In the past, I've used Recharge for subscription products, but setting up the Loop integration is much more user-friendly. I also love that it's a seamless checkout process for my customer through Shopify payments. I had some technical difficulties with the widget when it was first installed, but I contacted the Loop support team and they fixed it quickly!

Using app

About 24 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hey there! Thanks for believing in us. We are glad that you liked our subscription box product and save and subscribe. Please feel free to reach out to us in case of any assistance. Thanks, Team Loop

5 / 5 Share

Feb. 20, 2022

Customer service is A++ - had a few questions and almost instantly had someone helping me out! Thank you for your support.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Your customers, your subscribers, our software- That's what we stand for :) Thanks, Team Loop

5 / 5 Share

Feb. 20, 2022

I use this app to autoship monthly product and highlight our free shipping at $100. The loop team is the best to work with and are very knowlegdge, helpful and responsive.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there! Thanks so much for the kind words! This made our day! Thanks, Team Loop

5 / 5 Share

Feb. 15, 2022

I'm using the free plan and had some trouble getting the widget settings to do what it said it would do. Customer service was quick to help me fix the problem, and now my product page looks just as I want it to!

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Your customers, your subscribers, our software- That's what we stand for :) Thanks, Team Loop

5 / 5 Share

Feb. 7, 2022

Just signed up and the customer service was great! Helped us take the old subscription app off our website as it was embedded. Looks like this app will run pretty smooth. Excited to try it out!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop

5 / 5 Share

Feb. 3, 2022

Great app and support was good too..........................................................................................

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop

5 / 5 Share

Jan. 31, 2022

This app was easy to install and aligned with our young company's subscription needs. Piyush and his team were also quick to answer any questions and help solve any issues. I wish every app came with such great customer service!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop

5 / 5 Share

Jan. 31, 2022

Great app, easy to install and use. Once I practice more we will be able to take advantage of all the features. Piyu has an excellent customer service. Very happy!

Using app

4 months

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for the kind words! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop

5 / 5 Share

Jan. 12, 2022

I am new to e-commerce, and am SO GLAD to be working with shopify! The platform is simple to use, easy to manage, and fun to work with. Customer support has been outstanding. I'm learning as I go, and have seen excellent returns on our investment. Business is booming! Thank-you team!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We wish you the best for the business! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop

5 / 5 Share

Jan. 12, 2022

So far, it's all I could have asked for a subscription app--easy to set up, communicates with customers and gives me statistics and feedback. If you have a business and need to set up customers for an easy, regular buy-back, this is perfect!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! Yes, our aim is to empower DTC brands with all possible statistics. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop

5 / 5 Share

Jan. 10, 2022

This app was super easy to install, had everything we needed, along with excellent customer service! Piyush immediately reached out with support, was quick to respond and offer excellent suggestions. I've tried a few different subscription apps and this one is the best so far!

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the kind words! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop