Loop Subscriptions App
Loop: Shopify Subscription App for Growing DTC Brands
Rating
5.0
feedback
559
chart
#2,204
All reviews
Review RSS Feed
Jan. 28, 2025
Loop has been refreshing to work with, and from engineering to product to finance we all highly recommend it. We're not small, and we were on a very well-known subscription platform that wasn't cutting it (too slow to change/evolve/improve, built on outdated architecture, etc.). We ran a competitive process, took a really good look at all the major players and decided on Loop. They've been everything we hoped for: super responsive and nimble in making customizations/improvements, but also stable and secure with never any down time or issues. Just like any tool, they don't have everything built out for every use case in advance, but we're finding more and more that when we want something from Loop that's important to the business, they're either already working on it or can get it on their short-term roadmap. And they actually deliver, vs. our experience in the past where our salesperson and account rep were great but always relied on some committee or team or process, and nothing ever actually got done on a reasonable timeline. Bottom line: you won't regret going with Loop.
It’s fantastic to hear that Loop has been a great fit for your business! We’re thrilled that our responsiveness, ability to customize, and the stability of the platform have met your needs. It’s also great to know that our team has been able to deliver on your requests in a timely manner, which sets us apart. We truly appreciate your recommendation, and we’re excited to continue supporting your success as you grow!😇 - Loop Team
Jan. 16, 2025
Excellent product and support!
We’re thrilled to hear that you’re happy with both the product and our support! We’re always here to help whenever you need assistance. - Loop Team
Jan. 2, 2025
good support
Glad to hear that you’re satisfied with the support! We’re always here to assist you whenever needed.😊 - Loop Team
Dec. 11, 2024
I have been in the internet marketing space since 1998, I run multiple subscription companies on different platforms. I can say without a doubt that Loop has been hands down the best subscription integration I have worked with. The team has not only jumped in to help me with custom setups, but also pointed out areas that I may have been missing. If you know me, I do not write reviews, so if you are on the fence, get off of it and use loop.
Wow, thank you so much for such a glowing review! 🌟 Coming from someone with your extensive experience in the industry, this means the world to us. We’re thrilled that Loop has stood out as the best integration for you and that our team could assist in customizing your setup. Your recommendation truly fuels our passion to keep delivering excellence. We’re here for you every step of the way, and we’re excited for all that’s ahead in your journey with Loop! 🚀😊 - Loop team
Dec. 11, 2024
Great support, nicely customizable, easy to integrate, works as expected
Thank you for the great review! We’re thrilled to hear that the support, customization, and integration have worked perfectly for you. We’re always here to help! 😊 - Loop team
Dec. 9, 2024
I was hesitant to use the Loop App after reading a few reviewers complaining about their poor (or non-existent) service for the free plan, but after another app called "Joy" did not live up to my expectations - it failed during installation steps, I decided to give the LOOP a try. I am so glad I did and I am on the free plan and have received fantastic service from Varun, who was knowledgeable, efficient, and friendly. He even disabled another widget that I did not know was in my template. The Loop Widget looks so cool and so happy with the way it looks. I don't know how much I appreciate your help, Varun. Thanks a million!
Thank you so much for sharing your experience! We’re thrilled that you gave Loop a try and that Varun could provide the support you needed. It’s fantastic to hear you’re happy with the look of the widget and the service! Your kind words mean a lot to us, and we’re always here to ensure you have the best experience possible. 😊🚀 - Loop team
Dec. 4, 2024
Flawless Integration with Shopify and the customer support is
We truly appreciate your feedback! It’s great to hear that the customer support has been up to your expectations. We’re always here to make sure everything continues to run seamlessly for you! 😊 - Loop team
Dec. 4, 2024
LOOP support is always amazing with very quick reply
Thank you for the kind words! We’re so glad to hear that you’ve had great experiences with our support team. Quick and helpful responses are what we aim for, and we’re always here whenever you need assistance! 😊 - Loop team
Dec. 2, 2024
Got great customer service from Manan today! He was knowledgeable, patient and was able to resolve my issue quickly. He didn't rush me and made sure I understood my "next steps" before he disconnected our chat. Thanks Manan!!
Manan is truly grateful for your kind words! We’re thrilled that he could help you with your issue and make sure everything was clear. We’re always here to support you—thanks for being awesome! 🙌🚀 - Loop team
Nov. 29, 2024
amazing onboarding and customer support team. pleasure to work with!
We truly appreciate your feedback! It’s fantastic to hear that you had a smooth experience with our onboarding and support teams. We’re grateful for the opportunity to work with you! 😊 - Loop team
Nov. 27, 2024
Great App for our needs Support has been excellent.
Thanks so much for the feedback! We’re thrilled to hear that the app meets your needs and that our support has been top-notch. Always here to help! 😊 - Loop team
Nov. 27, 2024
Great support! They just get it.
We really appreciate your feedback! It’s awesome to hear that our support team has been able to provide exactly what you need. We’re always here to help whenever you need us! 😊 - Loop team
Nov. 25, 2024
Loop has met and exceeded our expectations. Manan and Arunita have been incredibly helpful in making sure we are set up properly, and we're really excited to start building our subscriber base!
We’re so glad to hear that Loop has exceeded your expectations! Big thanks to Manan and Arunita for providing you with excellent support. We’re excited to see you grow your subscriber base and are here to support you every step of the way! 🚀😊 - Loop team
Nov. 25, 2024
Great App and support!
We’re so glad to hear that you’re loving the app and support! We’re always here to make sure you have the best experience possible! 🙌🚀 - Loop team
Nov. 22, 2024
responsive support and working great!
Thanks for your feedback! We’re happy to hear that the support has been responsive and everything is working smoothly. Always here to assist! 😊 - Loop team
Nov. 21, 2024
Great customer service and seemless integration to Shopify store. Would highly recommend. This app has boosted my ARR significantly!
We’re thrilled to hear that the integration with Shopify has been seamless and that the app has made such a positive impact on your ARR! Thank you for recommending us—your success is our priority! 😊 - Loop team
Nov. 21, 2024
Great product and it was very easy to get onboarded. The support is exceptional. Can't recommend them enough.
Thank you for the awesome review! We’re thrilled to hear that your onboarding was smooth and that our support team made an impact. We’re here to keep helping you succeed with Loop! 🙌 - Loop team
Nov. 18, 2024
Amazing support team, super responsive and always get things done for us! Game changer
Thanks a ton for the fantastic feedback! We’re so glad our support team has made a difference for you. We’re always here to keep things running smoothly for your success! 🚀 - Loop team