All reviews

Rating Breakdown

  • 5
    98% (586 ratings)
  • 4
    1% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 95% (568)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 19, 2023

Fantastic team, smart and responsive. A true extension of our internal team. Solid technology with unique commercial features that have helped us scale our subscription business! Highly recommended.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words, Team Evereden 😊. We love working with you! Thank you for choosing us as your subscriptions growth partner πŸ˜‡ Together, we are going to reach new heights in your subscription businessπŸš€ Cheers, Team Loop

5 / 5 Share

Aug. 9, 2024

Amazing team that helped us migrate from Paywhirl, reduced churn rate by 30% in the first 2 weeks and went above and beyond with weekly meetings to ensure we maxamise the efficiency of our subscription widget. Never felt so supported before when migrating to an app! Keep it up guys

Store

NMNBIO

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the kind words, Team NMNBIO 😊 We are so happy that you chose us as your subscriptions growth partner πŸ’ͺ Have more ideas in the pipeline for reducing that churn rate even further πŸ“‰ Cheers, Nihal and Team Loop

5 / 5 Share

July 12, 2023

Exceptional support and goes the extra mile to boost our retention. Their commitment to going above and beyond in assisting us with our subscription and retention efforts has been truly exceptional. Highly recommended for outstanding results!

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the kind words, Team TruHeights! 😊 We are so happy that you chose us as your subscriptions parter for long-term growth πŸš€ Can't wait to work on some more amazing retention campaigns and subscription growth ideas πŸ’ͺ Yes! We will always be committed to your subscription growth :) Cheers, Nihal and Team Loop

5 / 5 Share

July 12, 2023

We moved from ReCharge to Loop for the extra customizability and control over the plans we offer to our customers and their journey. So far we're seeing higher quality leads and improvements to our churn rate.

Using app

5 months

Total reviews

7

Average rating

4.4

Developer Reply

Thank you for the kind words, Team Skipper's Pet Products! 😊 We are so happy that you chose us as your subscriptions parter for long-term growth πŸš€ Can't wait to work on some amazing retention campaigns and subscription growth ideas πŸ’ͺ Thank you for the reduced churn rate acknowledgment :) Cheers, Nihal and Team Loop

5 / 5 Share

July 6, 2023

If there's one app for subscriptions, THIS IS IT! After migrating from another in the last few days, this has been an eye opener. Leaps and bounds better! Support have been very helpful throughout.

Using app

5 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for the kind words, Team FLOWERFIX! This review made our day 😊 We are super excited that you chose us as your subscriptions growth partner πŸš€ More subscriptions power to you πŸ’ͺ Thanks, Team Loop

5 / 5 Share

June 29, 2023

Loop is a brilliant app so far and the difference with our previous solution is noticeable. The Loop team has been present and supportive in our setting up journey and especially Abel's help has been extremely valuable. We highly recommend Loop as a subscriptions app.

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words, Team Gaia Pulses :) Thank you for recommending us- Means the world to us. We are so happy that you decided to chose us as your subscriptions growth partner πŸš€ We are always by your side in your growth journey. Happy to assist in whatever way possible. Also love your mission on sustainability, organic food. Best wishes, Abel and Team Loop

5 / 5 Share

June 20, 2023

My experience with Loop has been great! It was very simple to install to my website and customer service is very responsive and helpful. I ran into a slight issue installing the subscription to my website but they fixed the problem for me immediately. I highly recommend Loop for your subscription services.

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the kind words, Team Strength for Today Nutrition πŸ™‚. We are very happy that we were able to help you with your issue. Thanks for recommending us and choosing us your subscriptions growth partner πŸ’ͺ πŸš€ Cheers, Team Loop

5 / 5 Share

June 5, 2023

Great experience with customer support. Fast and responsive. Everything is working well and has been. Excellent service.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words, Team nutroslim 😊 We are very excited that you chose us as your subscriptions growth partner πŸš€ More subscriptions power to you πŸ’ͺ Cheers, Team Loop

5 / 5 Share

June 5, 2023

I had a great experience with Loop. I moved over from Appstle because their support team never could resolve my issues. Loop was quick and has a better interface!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words, Team West Shore Wine Co. 😊 We are very excited to have you with us. So happy that you chose us over other subscription apps in the marketplace. More subscriptions power to you πŸ’ͺ Cheers, Team Loop

5 / 5 Share

June 5, 2023

After having used some other popular subscription solutions, we highly recommend Loop. There are other decent solutions out their, but based on price, support, functionality, and ease-of-use, we believe Loop is the best by far. The Loop team is incredible - they're so helpful and responsive. We have many subscribers, and migrating to a new subscription platform was daunting. But Loop made it easy and was very proactive about getting us through each step. Dealing with my old subscription provider could be frustrating because you have to go through their chatbot and then submit a ticket. But with the Loop team, we were able to get on Zoom right away, and they will never leave you hanging. The application itself is 100x more user-friendly than our old subscription provider.

Using app

2 months

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for the kind words and this valuable feedback, Team Orange Burps 😊 We are very excited that you chose us as your subscriptions app πŸš€ More subscriptions power to you πŸ’ͺ. Always here to help 😊 Cheers, Team Loop

5 / 5 Share

June 4, 2023

It has been a fantastic experience working with Loop. Support team is extremely knowledgable and action-oriented. I reported a small, harmless bug where a dashboard wasn't loading in numbers, and they created an entire report / investigation into why it happened. They really do care about their merchants. The platform itself is excellent. Super easy to use/setup. You're in good hands with Loop. Nothing but good things to say.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words and this amazing review, Team Watch Crew 😊 Thanks for reporting that bug with us. Our goal is to help merchants as swiftly as we can and also in the best possible way. More subscriptions power to you πŸš€ Yes, merchant success is our obsessions (just like Amazon) Cheers, Team Loop

5 / 5 Share

May 18, 2023

Easy to install and if support is needed, they take care of you well. So far the app is working just as is should.

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the kind words, Team Mixologie! We are so glad that you selected us as your subscriptions growth partner :) Thanks, Team Loop

5 / 5 Share

May 15, 2023

Very easy to work with. Great Support team that is willing to deliver when needed. The Support team was willing to work with importing our manual data to get our subscriptions started. Great people to work with.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words, Team Baby Bear Bamboo! We are super happy that you decided to chose as your subscriptions growth partner over others. Super excited for this journey 😊 More subscriptions power to you πŸš€ Cheers, Team Loop

5 / 5 Share

Feb. 13, 2025

Great app and the support have improved since started. They always help to ensure the widgets are in place for every updated Been here for 1 year and 9months wow how time flies but to further elaborate and hope this review helps someone who is starting out on shopify and searching for an app to start the subscription base community. I totally understand the confusion with so many apps and reviews can be confusing at times especially when capital is restricted and cant afford any setbacks. As a holistic brand this app works perfectly for me plus integrates with most apps including email marketing. You will need to learn how to use features according to your business plan however its well worth it. I hope my revoew helps someone out there

Using app

Over 1 year

Total reviews

5

Average rating

2.8

Developer Reply

Thank you for choosing us as your subscriptions growth partner, Team Electron Colloidal. We are super excited that you decided to go with us over other apps 😊 More subscriptions power to you πŸš€ Cheers, Team Loop

5 / 5 Share

May 12, 2023

The best. Seamless experience. We had some pretty complex requests and EVERYTHING was handled promptly and perfectly by the fantastic team at Loop. We have been with recharge for years before this. There is no comparison. These guys are pros - highly recommend. Special shout out to Atul who helped me accomplish something I've been failing to do for years in less than 20 minutes.

Using app

7 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your kind words 😊! You just made my day, Team Empress Mimi. Always here to help brands :) Cheers, Atul and Team Loop

5 / 5 Share

May 11, 2023

Their customer service is unmatched. Whenever I had an issue using the app I would get a response very fast and the team was super nice answering any questions. The UX is great for both the customers and the store end. Highly recommend!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words, Team 0wastecleaning 😊! We are very happy that we were able to resolve your query. Super excited to have you with us. More subscriptions power to you πŸš€ Cheers, Team Loop

5 / 5 Share

May 11, 2023

Great app, exactly what I needed. Customer service was impeccable. I highly recommend this app to anyone looking to implement subscriptions on their site!

Store

La Daje

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank for your kind words and recommending Loop to others, Team La Daje. We are super excited to have you onboard with us 😊 More subscriptions power to you πŸš€ Cheers, Team Loop

5 / 5 Share

April 24, 2023

Abel and his whole crew were so brilliant to understand what I needed in my auto-ship project, and the implementation was a smooth process as a result of their tremendous expertise.

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for this amazing review, Team Natural Heaven Pasta! We are so happy that you decided to chose us as your subscriptions growth partner. More subscriptions power to you πŸš€ Thanks, Abel and Team Loop

5 / 5 Share

April 19, 2023

I'm so glad we switched to Loop from Bold subscription. Loop completely understands what it means to run a subscription service and provides it perfectly. Much better customer experience with the easy-to-understand customer portal design and it even made us possible to have a strategy that works. The migration from Bold was very smooth and great communication and the support. Totally recommend it!

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this amazing review, Team Right Roast! We are super excited that you chose us as your subscriptions growth partner. Always here to support you in your subscriptions journey 😊 More subscriptions power to you πŸš€ Team Loop

5 / 5 Share

April 11, 2023

Excellent platform and amazing customer service! They are always there to help with questions or concerns.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review, Team WeightCare! We are super excited that you chose Loop as your subscriptions growth partner. More subscriptions power to you πŸš€ Team Loop