All reviews

Rating Breakdown

  • 5
    98% (586 ratings)
  • 4
    1% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 95% (568)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 2, 2023

Ok so let me just start with their support team, they are THE BEST, I was working on a website at 5am EST, and I had a bit of an issue installing the app, so I emailed them and they replied so quickly. They fixed and reinstalled the app in a matter of seconds. Thank you guys!!!! I will recommend this app and add it into all the websites I work on if needed.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this amazing review! We are always there to support our merchants and help them in their subscriptions growth and retention journey ๐Ÿš€ Feel free to ping us for any new installation :) Thanks, Team Loop

5 / 5 Share

April 2, 2023

The Loop team was incredible to work with from the very first call and all the way through to completion of our migration away from Recharge. Loop gives us the flexibility we need to provide the best subscription experience for our customers. We demoed software from several providers and Loop was far and away the best choice for us.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you team Doggy Do Good! We are super happy and excited that you chose us as your subscriptions partner for growth ๐Ÿš€ More subscriptions power to you ๐Ÿ’ช Cheers, Team Loop

5 / 5 Share

March 31, 2023

Couldn't be happier after moving over from Recharge. It loads quicker, handles multicurrency and customer service is excellent.

Using app

11 months

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for this amazing review, Team SmilePro! We are so happy that you decided to chose us as your subscriptions partner :) Super excited to work with you ๐Ÿš€ More subscriptions power to you ๐Ÿ’ช Team Loop

5 / 5 Share

March 16, 2023

Im new to the app but I had a great call with their support team and they were super helpful getting it set up for me!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for choosing Loop as your subscriptions partner, Team cantiqLA! Super excited to grow together ๐Ÿš€๐Ÿ’ช Thanks, Abel and Team Loop

5 / 5 Share

Aug. 8, 2023

The Loop team has been FANTASTIC in helping us switch over from another subscription app. We couldn't be happier with the app and the service we've received. Thanks so much, guys! Additional words 8/08/23: Whenever we have issues stemming from theme updates or issues experienced from our customers, Loop is ALWAYS on it ASAP. In an age where exemplary customer service is sorely lacking, the folks at Loop never fail to jump to the task and provide solutions.

Using app

6 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for this amazing review, Team HelloAmino! We are so happy that you decided to migrate to our app ๐Ÿš€ More subscriptions power to you in 2023 ๐Ÿš€ Cheers, Team Loop

5 / 5 Share

July 14, 2023

Loop support never fails, to be there for you - amazing help - thanks Abel, Atul and the entire Team Loop

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review! Honestly made our day ๐Ÿ˜Š Super excited to work with you all More subscriptions power to you in 2023 ๐Ÿš€ Cheers, Abel and Team Loop

5 / 5 Share

March 14, 2023

Excellent app, have a slight issue during installation, reached out to the team and they resolved it very quickly. Very helpful and nice to deal with. Thank you

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this great review, Team Bag and Boop! Happy that we were able to resolve your issue and excited to have you with us More subscriptions power to you in 2023 ๐Ÿš€ Cheers, Team Loop

5 / 5 Share

March 10, 2023

Good and immediate customer service . Definitely better than some of the other apps out there for subscriptions and bundles.

Using app

28 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this amazing review, Team Mars By GHC! Super excited to be working with you! More subscriptions power to you ๐Ÿš€ Thanks, Team Loop

5 / 5 Share

March 1, 2023

I will totally recommend this app to other as it's pretty well described and easy to play around. Also the costumer service is really helpful and they made things easier for us.

Store

Molly J

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the recommendation, Team Molly J! Super excited to have you with us. More subscription power to you ๐Ÿš€ Thanks, Team Loop

5 / 5 Share

July 9, 2024

Working with Loop Subscription has been a breeze! Manan graciously helped with every step of the way in regards to my questions. Highly recommend!

Using app

Over 1 year

Total reviews

9

Average rating

5.0

Developer Reply

Super excited to work with you, Team Biodynamic Coffee! We are so happy that you chose us as your subscriptions growth partner. Yes, our customer portal and widget design is 100% customizable! Our features are not only innovative, but practical as well. Thanks, Team Loop

5 / 5 Share

Feb. 21, 2023

Abel and the Loop Team have been fantastic. Easy setup of the subscription overall and then assisted troubleshooting an issue on our homepage. Thank you so much for everything!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review, Team My Super Oil! We are so happy that we were able to fix your home page issue Super excited to work together as your subscriptions partner :) Thanks, Abel & Team Loop

5 / 5 Share

Feb. 16, 2023

Amazing customer support. Easy to use and setup. Loop staff was able to transfer our subscriptions from another app without any errors. Would recommend!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this amazing review, Team Sono Wipes! More subscriptions power to you ๐Ÿš€๐Ÿ’ช . More than 200 migrations done now. So we have perfected the art of migration :D Thanks, Team Loop

5 / 5 Share

Jan. 27, 2023

We have not been using Loop Subscriptions for very long, but we are extremely satisfied. I was nervous about the initial transition, but Abel went above and beyond answering my many questions and our migration went flawlessly. Abel & the team are remarkably responsive and are quick to resolve any issues you might have. I am seriously blown away by the Customer Service they provide as well as the product.

Store

Prep'd

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this amazing review, Team Prep'd! We are super happy and excited that you made the transition. Together, we are going to scale your subscribers ๐Ÿš€. Feel free to reach out in case you need any help. Thanks, Abel & Team Loop

5 / 5 Share

Jan. 26, 2023

Very good experience so far. The setup is quite straightforward and really solid customer support that is very responsive.

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for this great review, Team Synthesis Organics! More subscriptions power to you in 2023 ๐Ÿ’ช ๐Ÿš€ Thanks, Team Loop

5 / 5 Share

Jan. 26, 2023

The guide in the Help Center and the support staff made it easy to initially set up our subscriptions. The staff then kept us informed while they carried out the migration of our existing subscriptions for us. Any questions we have are quickly responded to with helpful information.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review, Team Country Pursuit! More subscriptions power to you in 2023 ๐Ÿ’ช ๐Ÿš€ Thanks, Team Loop

5 / 5 Share

Jan. 26, 2023

The level of service is wonderful. They have been very proactive in messaging me to optimize our experience.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this amazing review, Team Zaza Coffee! More subscriptions power to you in 2023 ๐Ÿ’ช ๐Ÿš€ Thanks, Team Loop

5 / 5 Share

Jan. 26, 2023

The app is easy to use and the implementation went quite smoothly for us. Their Support Team is amazing! They are always available and ready to jump on a call when something stops working. Highly recommend.

Store

Every

Using app

3 months

Total reviews

4

Average rating

3.8

Developer Reply

Thank you for this amazing review, Team Every! More subscriptions power to you in 2023 ๐Ÿ’ช ๐Ÿš€ Thanks, Team Loop

5 / 5 Share

Jan. 18, 2023

Excellent subscription service - have used them for 30 days and theimprovements is amazing. Great onboarding!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for this great review! So happy that you loved our onboarding. More subscriptions power to your team ๐Ÿ’ช ๐Ÿš€ Thanks, Team Loop

5 / 5 Share

Jan. 17, 2023

Really happy with the app so far! SO much better than what we were using previously (Timo). The Loop team has been stellar with their communication and help in migrating our existing subscriptions and getting set up on their app. Would highly recommend to anyone!

Using app

20 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for this amazing review, Team Organic Body Essentials! We are super excited to have you on board and help you in your subscriptions growth ๐Ÿ’ช๐Ÿš€ Thanks, Team Loop

5 / 5 Share

Jan. 16, 2023

In a word, Loop is fantastic! Compared to other subscription apps, Loop is modern, painless and very forward-thinking. Doing things that should have been no-brainers, like updating shipping costs and product prices, turned into a horrible, labor intensive, error-prone process in our previous subscription app, (one of the big 2). That forced us to find a better solution. Loop is light-years ahead of those other apps. Loop not only made our current problems disappear but they helped migrate all of our customers in a way that the customers didn't know we had switched services! Loop's attention to our migration could only be called "white glove". Their service was outstanding. Now that we aren't losing money anymore, due to the problems caused by the other subscription app, we can turn our attention to the additional features Loop offers for increasing sales, bundling products and integrating with our mail service for automatic offers based on current subscriptions. Instead of just handling a problem, which it does very well, Loop is like a tiny marketing machine. It's a subscription service app that is actually trying to help you with sales. We love it!

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this amazing review, Team Gentle Giants! This made our day! Wishing you lots of success and subscriptions growth in 2023 ๐Ÿ’ช ๐Ÿš€ Thanks, Abel and Team Loop