Loop Subscriptions App for Shopify

Loop Subscriptions App

Subscription app to manage subscriptions at scale
Rating
5.0
Feedback
748
Reviews
Chart
#716
Shopify

All reviews

5 / 5 Share
March 18, 2024

Excellent Customer Service. Very easy to work with and the widget integrates with our site beautifully. Highly recommend using this for setting up subscription service within your site.

Store Using app Total reviews Average rating
Elite Roasters of Atlanta 3 months 1 5.0
Developer Reply

Thank you for your review, Team Elite Roaster of Atlanta! We're thrilled to hear that our service has been excellent and our widget integrates seamlessly with your site. Thank you for the recommendation, and we're glad we could help set up your subscription service. Cheers, Team Loop

5 / 5 Share
March 15, 2024

great support team!

Store Using app Total reviews Average rating
Sirius Star Nutrition About 2 months 1 5.0
Developer Reply

We're glad to hear that you've had a positive experience with our support team! Thank you for your kind words! Cheers, Team Loop

5 / 5 Share
March 9, 2024

Best subscription app, best support, best experience for our incredible subscribers. Highly recommend Loop if you are considering a subscription tool for your store.

Store Using app Total reviews Average rating
Rejuvia 2 months 24 4.5
Developer Reply

Thank you for your enthusiastic endorsement, Team Rejuvia! We're thrilled to hear that you consider Loop the best subscription app, with the best support and experience for your subscribers. Your recommendation means a lot to us, and we're honored to be a part of your store's success. Cheers, Team Loop

5 / 5 Share
March 7, 2024

Great product, fantastic customer service and fast resolution of issues. I highly recommend it.

Store Using app Total reviews Average rating
Pure Fungi Almost 2 years 4 5.0
Developer Reply

Thank you for your kind words, Team Pure Fungi! We're thrilled to hear that you're happy with our product and customer service. Your recommendation means a lot to us, and we're committed to continuing to provide fast resolutions to any issues that may arise. Thank you for choosing us! Cheers, Team Loop

5 / 5 Share
March 6, 2024

10/10 The app is easy to use, friendly, and has 24/7 support teams. I had the pleasure of speaking with Varun and he helped me fix my issue. 10/10

Store Using app Total reviews Average rating
lurella 5 days 2 5.0
Developer Reply

That's wonderful to hear, Team lurella! We're delighted that you find our app easy to use and appreciate our 24/7 support. It's great to know that Varun was able to assist you effectively. Thank you for your perfect rating, and we're here whenever you need us! Cheers, Team Loop

5 / 5 Share
Feb. 29, 2024

One of the best apps on the platform. I have used other subscription services and I would recommend this one over the others on the customer service alone.

Store Using app Total reviews Average rating
Miaroo 3 months 2 5.0
Developer Reply

We're honored to be considered one of the best apps on the platform! Thank you for your recommendation and for highlighting our customer service. We're committed to providing top-notch support to all our users. Thank you for choosing us, Team Miaroo! Cheers, Team Loop

5 / 5 Share
March 11, 2024

Support is great, we were not quite ready to continue and it rebilled without us having it configured yet. They understood the issue and refunded. Thank you We are looking forward to using them in the future when we have figured out our offer.

Store Using app Total reviews Average rating
Signet London 4 months 1 1.0
Developer Reply

We're glad to hear that our support team was able to assist you with your billing issue and that you received a refund. We look forward to having you use our services in the future once you've finalized your offer. If you need any assistance or have further questions, we're here to help! Team Loop

5 / 5 Share
Feb. 23, 2024

We made the switch from WooCommerce Subscriptions and our Wordpress site over to Shopify and Loop Subscriptions have been the right choice. A great level of customer service - quick to answer and solve any questions or problems and they made the migration super easy. I would strongly recommend!

Store Using app Total reviews Average rating
Apostle Coffee About 1 month 1 5.0
Developer Reply

We're thrilled to hear that your switch to Shopify and Loop Subscriptions has been a positive experience, Team Apostle Coffee! Thank you for your kind words about our customer service and the smooth migration process. Your strong recommendation means a lot to us, and we're here to support you as you continue to grow with Loop. Cheers, Team Loop

5 / 5 Share
Feb. 20, 2024

Loop is a game-changer! Its intuitive interface and powerful functionalities make it a breeze to use. It has great features designed to tackle churn and payment failures. Transitioning to Loop was seamless, thanks to their dedicated team of account managers and engineers who swiftly resolved any issue we had. Kudos to Piyush & team for creating a great product and team!

Store Using app Total reviews Average rating
The Purest Co (SG) 3 months 5 5.0
Developer Reply

We're thrilled to hear that you find Loop to be a game-changer, Team Purest Co! Thank you for your kind words about our intuitive interface, powerful functionalities, and dedicated team. Your feedback is greatly appreciated, and we look forward to continuing to support your success with Loop! Cheers, Team Loop

5 / 5 Share
Feb. 20, 2024

Great product, outstanding support from the team. 5/5

Store Using app Total reviews Average rating
Beak & Body Care Co. 10 months 1 5.0
Developer Reply

Thank you for your glowing review! We're thrilled to hear that you're satisfied with our product and the support you've received from our team. Cheers, Team Loop

5 / 5 Share
Feb. 16, 2024

Yes, happy with support. Thanks

Store Using app Total reviews Average rating
Jimmy Hornet Magazine 28 days 4 5.0
Developer Reply

Thank you so much for your positive review, Team Jimmy Hornet Magazine! We're thrilled to hear you're happy with our support. We're here to assist you throughout your subscription journey, so if there's anything else we can do for you, just let us know. Cheers! 🌟 Team Loop

5 / 5 Share
Feb. 14, 2024

Great Customer Service. Atul is awesome.

Store Using app Total reviews Average rating
Inward Half 8 months 1 5.0
Developer Reply

Thank you for your wonderful feedback, Team Inward Half! We're so pleased to hear about your great experience with our customer service, and especially with Atul. We'll be sure to pass along your compliments. If there's anything more we can help you with, please don't hesitate to reach out. Cheers to more awesome experiences ahead! 🌟 Team Loop

5 / 5 Share
Feb. 7, 2024

Great app, seamless. EXCELLENT customer service.

Store Using app Total reviews Average rating
Nutcase Nuts 6 months 1 5.0
Developer Reply

Thank you so much for your glowing review, Team Nutcase Nuts! We're thrilled to hear you find our app seamless and are delighted with the customer service. Our team works hard to ensure a smooth experience for our users and provide top-notch support. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out. Your satisfaction is our priority! 🌟 Team Loop

5 / 5 Share
Aug. 1, 2024

Loop is AWESOME! It is the only app we found which combines functionality of product bundles AND subscriptions in a very user-friendly interface. We have been using the Loop $99 plan and it kind of pays for itself as 90% of our website sales go through the Loop app! The bundles and discounts are accomplished in a 'smart' back-end way i.e. by creating custom discount codes rather than 100s of product variants. Also, HUGE shout-out to the support team. Manan, Adarsh, Varun and others are always available to answer my questions and they quickly solve simple coding and formatting issues. Well done LOOP!

Store Using app Total reviews Average rating
NuttyHero Inc. Over 1 year 3 5.0
Developer Reply

Thank you for your amazing feedback, Team Nutty Hero! We're thrilled that Loop is making a significant impact on your sales with its unique combination of product bundles and subscriptions. Hearing that our app and the support from Manan and the team have met your needs is fantastic. Thanks for being a part of the Loop family! 🌟 Team Loop

5 / 5 Share
Feb. 6, 2024

Great service. Easy to use.

Store Using app Total reviews Average rating
drinkvictory 2 months 1 5.0
Developer Reply

Thank you for your positive feedback, Team Drink Victory! We're delighted to hear that you found our service great and easy to use. Ensuring a user-friendly experience is our top priority. If there's anything else we can help you with, please don't hesitate to reach out. We're here for you! 🌟 Team Loop

3 / 5 Share
July 1, 2026

I've been with Loop since January 2024, and run my business on their app. Loop gets 3 out 5 stars because (1) the feature set for businesses who use 'anchor day' functionality is limited, and development in this area is appears to have stagnated, and (2) there are frustrating gaps in the capability afforded by the API. For example, using the Admin API, it's possible to (a) apply to a subscription contract a line item discount, but not a shipping discount, or (b) change the anchor day in a subscription contract, but not the associated charge offset.

Store Using app Total reviews Average rating
The Dalston Egg Shop Over 2 years 1 5.0
Developer Reply

We're so glad to hear about your positive experience with our app and the seamless migration process, thanks to our dedicated team. It's great to know our Support team has been there for you every step of the way, providing timely help whenever needed. Thank you for trusting us with your subscription needs. If you have any more questions or need further assistance, we're just a message away. Here's to your continued success! 🌟 Team Loop

4 / 5 Share
Feb. 1, 2024

the customer service is great.. I'm still figuring out the app, but seems to be working well..

Store Using app Total reviews Average rating
Dr. Sarah's Essentials Over 1 year 8 4.9
Developer Reply

Thank you for your feedback! We're glad you're enjoying the app and our customer service. If you have any questions or need further assistance, we're here to help. Your satisfaction is our goal! 🌟 Team Loop

5 / 5 Share
Jan. 25, 2024

Loop subscriptions is amazing. I don’t know why they only have 4.9 stars because they should have 5.0! The features in this app are amazing and help our company increase sales. I found this service on a podcast where they compared every subscription service and Loop was hands down number one and I understand why now. Their customer service is AMAZING. Anytime I need help they respond promptly and even with personalized video tutorials for my issue. Highly recommend.

Store Using app Total reviews Average rating
Holistic Nutrition 6 months 3 3.7
Developer Reply

Thank you so much for your glowing review, Team Holistic Nutrition! Your recommendation means the world to us. We're absolutely thrilled to hear that Loop Subscriptions has played a significant role in boosting your company's sales and that our features have met your needs so well. It's great to know our efforts to provide top-notch customer service, including personalized video tutorials, have been so helpful to you. Thanks again for choosing Loop! 🌟 Team Loop

5 / 5 Share
Jan. 24, 2024

Great app and extremely responsive/capable team to help with configuration. Looking forward to growing with Loop!

Store Using app Total reviews Average rating
Melier 4 months 2 5.0
Developer Reply

Thanks for the awesome review! We're stoked to hear you're happy with the app and our support team. Can't wait to grow together with Loop! If you need anything along the way, just holler. Here's to big wins ahead! 🌟 Team Loop

5 / 5 Share
Jan. 22, 2024

Store Using app Total reviews Average rating
Kiva Confections 3 days 8 5.0
Developer Reply

Thank you for your review, Team Kiva Confections! If you ever have ideas or need assistance, we're just a message away. Your success is our top priority! Team Loop

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