All reviews

Rating Breakdown

  • 5
    98% (586 ratings)
  • 4
    1% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 95% (568)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 5, 2022

We decided to move to Loop from Recharge and it was a seamless experience! The team is online and available throughout the day, and extremely fast and thorough in all their responses. 10/10 recommend making the switch!!

Using app

29 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for this amazing review! We are honoured that you choose us as your subscriptions growth partner 🚀 We are here for you always 😇

5 / 5 Share

Oct. 3, 2022

App works well, much better than other subscription options that we've tried. The customer service is brilliant, and they have sorted all the little snags we've had setting up. Would recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review! We are happy that you liked our support! Thanks, Team Loop

5 / 5 Share

Sept. 20, 2022

Loop is exactly what is says it is and works really well for our customers. Their customer service is extremely helpful and even went in to help us install the app when we broke our store! Definitely recommend for every business!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this amazing review! We are glad that you are happy with our support! Feel free to reach out to us if you need help with anything else. Thanks, Team Loop

5 / 5 Share

Sept. 15, 2022

We're using Loop since a few weeks and so far everything works perfectly fine. The customer service is very helpful, and we're looking forward to testing the new features soon

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for this amazing review! We are so happy that you loved our support! Super excited to release new features for the world 🚀 Thanks, Team Loop

5 / 5 Share

Sept. 8, 2022

The Loop team has been amazing and has helped us migrate our large number of subscribers over to their platform seamlessly. They have been more than accommodating and have helped us give our customers a well-deserved enterprise-level experience.

Using app

6 months

Total reviews

10

Average rating

5.0

Developer Reply

Thanks for the review! We are super excited to take DLG subscriptions to next-level. We are just getting started :) GAME ON! Piyush

5 / 5 Share

Sept. 8, 2022

very good experience with their team, set up meeting and call immediately and take care all the questions. Also the App is good user friendly, easy to use !

Using app

17 days

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for this amazing review! We are happy that you liked our support! Feel free to get in touch with us if you want any other assistance. Thanks, Team Loop

5 / 5 Share

Aug. 30, 2022

The Subscriptions management system works well, and the team is super helpful in getting everything setup & servicing ongoing issues. Great team that listens to feedback

Using app

7 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for this amazing review! We are glad that you liked our support! Your feedback is critical for us to build a world-class subscriptions app. We are here in case you need assistance with anything else. Thanks, Team Loop

5 / 5 Share

Aug. 24, 2022

Immediate friendly support to get me all up and running in under 30 minutes! So happy I decided to go with Loop!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review! We are glad that you liked our support! We are here in case you need assistance with anything else. Thanks, Team Loop

5 / 5 Share

Aug. 3, 2022

Great support and great app. Although seeing most of the options is in the paid plan, but still this app offers many option that the others absolutly not offering under the paid plan. It is perfect to start and grow with...recomended

Using app

About 2 hours

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for this amazing review! We are glad that you liked our support and our app! We are here in case you need assistance with anything else. Thanks, Team Loop

5 / 5 Share

July 20, 2022

We have been working Lesle, Vivik and the rest of their team! These guys are awesome! They work fast, gives us a comprehensive list of actions to launch the subscription in the store seamlessly. Their support team is also great as they immediately jump into a call whenever we need urgent help. I am recommending them if you want to jump start your subscription features.

Using app

26 days

Total reviews

5

Average rating

4.8

Developer Reply

Thank you for this amazing review and the recommendation! We are glad that you liked our support! We are here in case you need assistance with anything else. Thanks, Team Loop, Abel and Vivek

5 / 5 Share

July 20, 2022

Vivek and Abel were super helpful with our migration from Bold to Loop. I researched 7 other subscription apps and decided to settle on Loop because of their experience with Bold and all the great self-service features it had. They were way more professional and quick than Bold customer service and I am excited to see how easy our lives become with our subscriptions due to this app!

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review! We are glad that you liked our support! We have built the product in such a way that it has self-service features wherever the need is appropriate. Thanks, Team Loop, Abel and Vivek

5 / 5 Share

July 13, 2022

Abel L. made out migration process a breeze, thank you so much for all your help! We appreciate all your on going support!

Using app

26 days

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for this amazing review! We are glad that you liked our support! Thanks, Team Loop and Abel

5 / 5 Share

July 6, 2022

app working, customer service is great. I had a problem and they helped me fix it in no time at all.

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Hey there! Thanks for installing and trying out our subscription management app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop

5 / 5 Share

June 23, 2022

Very handy and useful app to keep a record of all subscriptions. Excellent customer support provided by the loop team!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey there! Thanks for installing and trying out our subscription management app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Your customers, your subscribers, our software- That's what we stand for :) Thanks, Team Loop

5 / 5 Share

June 15, 2022

I have only used the free version for a day and the customer support is just one of the best I've seen. they are super helpful and organised (they set up video chats with you and provide google meet links and everything). :)

Using app

1 day

Total reviews

3

Average rating

4.7

Developer Reply

Hey there! Thanks for installing and trying out our subscription management app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Your customers, your subscribers, our software- That's what we stand for :) Thanks, Team Loop

5 / 5 Share

June 1, 2022

The reply on Live Chat was quick and my problem was solved very quickly. I just added this app and it seems pretty easy to use.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hey there! Thanks for installing and trying out our subscription management app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Our goal is to build the most effective and easy to use subscription management app. Your customers, your subscribers, our software- That's what we stand for :) Thanks, Team Loop

5 / 5 Share

May 13, 2022

Excellent customer service with seamless integration of Loop! I also very much appreciate the personalizied support.

Using app

About 21 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hey there! Thanks for installing and trying out our subscriptions app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Your customers, your subscribers, our software- That's what we stand for :) Thanks, Team Loop

5 / 5 Share

May 13, 2022

Great customer support, backend dashboard looks great! The main website widget looks fine and the team is working on improving the customer subscription portal so looking forward to that :) Love that you guys are always receptive to our feedback on consumer user flows and always looking to improve.

Using app

18 days

Total reviews

6

Average rating

5.0

Developer Reply

Hey there! Thanks for the supportive words! We are constantly trying to bring out more features for our subscription app. We have made a lot upgrades to the dashboard. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Your customers, your subscribers, our software- That's what we stand for :) Thanks, Team Loop

5 / 5 Share

May 12, 2022

Support was very helpful and resolved my issues immediately. So far I have been impressed with their app and their support team.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hey there! Thanks for the supportive words! We are constantly trying to bring out more features for our subscription app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Your customers, your subscribers, our software- That's what we stand for :) Thanks, Team Loop

5 / 5 Share

May 11, 2022

simple app, easy to use and quickly support, tks Loop with this application, i will try more and decide to buy it

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there! Thanks for the supportive words! We are constantly trying to bring out more features for our subscription app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Your customers, your subscribers, our software- That's what we stand for :) Thanks, Team Loop