Loop Subscriptions App for Shopify

Loop Subscriptions App

Subscription app to manage subscriptions at scale
Rating
4.9
Feedback
680
Reviews
Chart
#953
Shopify

All reviews

5 / 5 Share
Sept. 27, 2023

The software is working great, and the Loop support team did a fantastic job at leading and assisting with the transition!

Store Using app Total reviews Average rating
NORTH Canna Co. 30 days 1 5.0
Developer Reply

Thank you for the kind words & shout-out, Team North Canna Co! We are very happy that you chose us as your subscriptions growth partner πŸš€ Super excited to work with you on new campaigns to increase subscription and reducing churn 😊 Always here to support you πŸ’ͺ. Cheers, Team Loop

5 / 5 Share
Sept. 22, 2023

Loop has been great to manage subscriptions and retain customers for our company. The support is amazing as well! Highly recommend.

Store Using app Total reviews Average rating
Sprigs Life Inc 7 months 1 5.0
Developer Reply

Thank you for the kind words & shout-out, Team Sprigs Life! We are very happy that you chose us as your subscriptions growth partner πŸš€ Super excited to work with you on new campaigns to increase subscription and reducing churn 😊 Always here to support you πŸ’ͺ. Cheers, Team Loop

5 / 5 Share
Sept. 15, 2023

Amazing app and customer service. Super happy with it!

Store Using app Total reviews Average rating
Get Into The Limelight 11 months 6 4.5
Developer Reply

Thank you for the kind words and shout-out, Team Get Into The Limelight 😊 We are so excited that you chose us as your subscriptions growth partner πŸš€ Always just a message away :) Cheers, Team Loop

5 / 5 Share
Aug. 9, 2024

Loop is great. Integrates with Klaviyo really well, which is key for us. Great for β€œsubscribe and save” subscription models. Customer support is great, some of the most helpful customer support I've probably ever received from a Shopify app. If I were to start offering subscriptions in my business, I'm choosing Loop, no question!!

Store Using app Total reviews Average rating
Sperry Honey 3 months 10 4.6
Developer Reply

Thank you for the kind words & shout-out, Team Sperry Honey :) Thank you for choosing as your subscription growth partner πŸ’ͺπŸš€ Cheers, Team Loop

5 / 5 Share
Sept. 11, 2023

Loop Subscriptions went above and beyond expectations in helping migrate our subscriptions from Stripe to Shopify. Their migration and support team was prompt, professional, and persistent in helping us through some tricky technical issues. They made the subscription platform transition as seamless as possible.

Store Using app Total reviews Average rating
Happy Baton HK About 1 month 2 5.0
Developer Reply

Thank you for the kind words and shout-out, Team Happy Baston :) We are so happy that you liked our platform 😊 We are very excited to have you onboard πŸš€ Thank you for choosing us as your subscriptions growth partner πŸ’ͺ Cheers, Team Loop

5 / 5 Share
Sept. 11, 2023

Our experience with Loop has been really great and supportive. We have been assisted mostly by Surbhi, Sri & Abel and all have been extremely helpful and friendly. The transition was a little bit difficult as we had a lot of weird pricing mixed in with our old Bold subscription but the Loop team did everything they could to make it seamless. So far the new system is doing amazing and we are slowly acquiring the subscribers we lost on our old platform. Highly recommend.

Store Using app Total reviews Average rating
Dog & Gun Coffee About 2 months 1 5.0
Developer Reply

Thank you for the kind words and shout-out, Team Dog & Gun Coffee :) We are so excited to have you onboard πŸš€ Thank you for choosing us as your subscriptions growth partner πŸ’ͺ Here's to acquiring more subscribers in the future πŸ₯‚ Cheers, Surbhi, Sri, Abel and Team Loop

5 / 5 Share
Sept. 8, 2023

Fantastic onboarding experience. Platform super stable and the features are brilliant. Most importantly the support & dev team are reliable, agile and efficient. Brilliant experience.

Store Using app Total reviews Average rating
Veloforte 3 months 7 4.7
Developer Reply

Thank you for the kind words and shout-out, Team Veloforte :) Thank you for choosing us as your subscriptions partner πŸ’ͺ We are very excited to work with your team and create some amazing subscription growth campaigns together πŸš€ Cheers, Nihal and Team Loop

5 / 5 Share
Sept. 6, 2023

I'm so impressed with Loop's customer and support team! They were incredibly helpful when I switched from two other subscription apps, and they've been quick to respond to any questions I've had since then. Loop has been super easy to use, and I haven't had any glitches at all. I highly recommend it!

Store Using app Total reviews Average rating
Happy Way 7 months 12 5.0
Developer Reply

Thank you for the kind words and shout-out Team Happy Way :) We were very excited when we onboarded you and glad that you chose us as your subscriptions growth partner πŸš€ We are always a message away for any sort of query :) Cheers, Nihal and Team Loop

5 / 5 Share
Aug. 31, 2023

We've previously been on ReCharge and Prive, and Loop is the best so far! The built-in analytics Loop provides and the out-of-the-box customer UX far exceed other competing platforms, and the economics of Loop work better for our small (but growing) business. Since switching to Loop, we better understand who/why/what around our subscription customers and their behavior. We've also seen a drop in customer service tickets related to customer subscription management because our customers are able to navigate their portals easily. Loop is easy and makes growing a subscription channel easy!

Store Using app Total reviews Average rating
2Betties 7 months 2 5.0
Developer Reply

Thank you for this kind words and this shout out, Team 2Betties :) Perfect start to the week πŸ’ͺ πŸš€ That's what we had in mind when we made the product- Brands are able to get a better understanding of their subscription business and also make subscription management completely self-serve. Always a message away for your support :) Cheers, Team Loop

5 / 5 Share
Aug. 31, 2023

Really love this app! The support is amazing - the team are always available to chat through slack or a video call if I get really stuck. It's just so easy to use and we've increased our customer retention rate plus number of subscriptions. It also looks great and is a much better experience for our customers. It's more expensive that Bold, but so worth it.

Store Using app Total reviews Average rating
MyOva 5 months 8 5.0
Developer Reply

Thank you for the kind words, Team MyOva :) We are very happy that you chose us as your subscriptions growth partner this year (the results are already being seen πŸ˜‡) Our goal is to provide the best subscriber experience for all our merchants. We believe investment in the right subscriptions app will pay dividends in the long-term. Always here for your support. Cheers, Team Loop

5 / 5 Share
Aug. 25, 2023

Fantastic all around. Very helpful with the integration and so far they offer the best functionalities a subscription app can offer.

Store Using app Total reviews Average rating
Zerolla About 2 months 11 4.3
Developer Reply

Thank you for the shout out and kind words, Team Zerolla :) We are always here to help you- Just a message away πŸš€ The features are as a result of listening to the DTC community and only building what they want πŸ’ͺ Here's to more subscriptions growth πŸ₯‚ Cheers, Team Loop

5 / 5 Share
Aug. 17, 2023

Loop Subscriptions is a great product and has mostly all the features a subscription ecommerce company would need. What I like about Loop is the prompt response to support, feature requests, support in ideations to increase subscriptions. Also, they are very reasonably priced. I highly recommend checking out loop...

Store Using app Total reviews Average rating
Developer Reply

Thank you for the kind words, Team Chime :) We are very happy that you chose us as your subscriptions growth partner πŸš€ Always a message away for any support request or any subscriptions growth idea Thank you for the shout out 😊 Cheers, Team Loop

5 / 5 Share
Aug. 16, 2023

I had a very specific case for Subscriptions that it seemed no other app was capable of performing. Our store subscriptions needed to be available for in-store pickup only and have shipping restricted. Harshit, Vivek and Surbhi were all friendly, professional and punctual with updates and responses. They resolved the issue by getting in touch with Shopify and within a couple days - I was good to go. Thank you so much to the Loop team, I would definitely recommend this app for anyone looking to start subscriptions or bundles.

Store Using app Total reviews Average rating
Forever Yours Lingerie 7 days 3 5.0
Developer Reply

Thank you for the kind words and the shout out :) We are super happy that you chose us as your subscriptions growth partner πŸš€ We pride ourselves in the experience that we provide to our customers 😊 Here is to more growth in the future πŸ₯‚ Cheers, Harshit, Surbhi and Team Loop

5 / 5 Share
Aug. 14, 2023

The Loop Team continue to be fantastic for our business growth and development! Working with Loop to migrate over to Shopify was seamless and they were available at all stages to get us set up for success. The collaboration we have with our Loop account manager Nihal keeps us communicating constantly. They provide support extremely fast as well as offering solutions to increase our subscription retention and growth. Our business is THRIVING with Loop!

Store Using app Total reviews Average rating
Eternapure 6 months 1 5.0
Developer Reply

Thank you for the kind words, Team Eternapure :) This review made my day. Very happy to be your partner in subscriptions growth. Always a message away for any doubt or discussing ideas or just talking about DTC in general. Here's to more growth in the future 🍷 πŸ’ͺ πŸš€ Best wishes, Nihal & Team Loop

5 / 5 Share
Aug. 9, 2023

The team at Loop has made the migration so easy, and they are really helpful and knowledge. I am excited to join Loop and improve my customer's experience!

Store Using app Total reviews Average rating
Swelter Coffee About 1 month 5 5.0
Developer Reply

Thank you for your kind words :) Migrating from Recharge to Loop showcases your trust in our platform. We're dedicated to delivering on that trust by continuing to offer practical features, world-class and timely support and best-in-class subscription management experience. We are always a message away :) Cheers, Surbhi & Team Loop

5 / 5 Share
Aug. 8, 2023

The Loop team have been AWESOME to deal with. We are new to subscriptions on our store and their customer service has been next-level. I bombarded them (and continue to now) with questions to help us set up and optimize our subscription program and they continually go out of their way to make things work flawlessly. From Zoom meetings to ensure they know how we operate to extensive emails with easy-to-follow instructions, everyone at Loop has been beyond helpful. High five to all of the Loop Crew.

Store Using app Total reviews Average rating
BCause 7 months 5 5.0
Developer Reply

Thank you for your kind words, Team BCause 😊. We're happy to hear that you've had an awesome experience with our team. Your shoutout for our customer service means a lot to us! We understand that starting subscriptions can be a new and exciting journey, and we're here to support you every step of the way. Don't hesitate to continue bombarding us with questions – that's what we're here for! Loop team is always just a message away :) High five right back at you! πŸ™Œ Cheers, Team Loop

4 / 5 Share
Aug. 8, 2023

Migrated to Loop from Recharge and like it a lot more so far. App is easy to set up and the team is very helpful with migrating over customers and getting everything onboarded. My only complaint is that I wish it had a feature that automatically emails customers if the product they're subscribed to changes in price and gives them the option to opt-out. Other than that, I think they are a great solution.

Store Using app Total reviews Average rating
ExpressMed About 2 months 7 4.4
Developer Reply

Thank you for your kind words, Team ExpressMed! We're delighted to hear that you've made the switch to Loop from Recharge and are finding our app to be a better fit for your needs. Very happy to know that the app setup and onboarding process have been smooth for you :) We truly appreciate your feedback regarding the feature you mentioned about automatic price change notifications for subscribed products. We understand how valuable such a feature can be for your business and the convenience it offers to your customers. Rest assured, we've taken note of your suggestion and have passed it along to our product team for consideration. Your satisfaction is our priority. We're here to continuously improve and provide you with solutions that meet your requirements. If you have any more insights or ideas, feel free to share them – we're all ears! Thanks again for choosing Loop as your subscription solution. We're excited to continue supporting your DTC brand's journey πŸš€ Cheers, Team Loop

5 / 5 Share
Aug. 7, 2023

I always get amazing support from Atul at Loop and the response is alway timely and accurate. It gives me a huge amount of confidence in the Loop platform because even if I'm faced with a difficult issue I know that excellent support is easily accessed. Thank you Atul and the Loop team!

Store Using app Total reviews Average rating
LOVESKIN 4 months 7 4.9
Developer Reply

Thanks a ton for the awesome shoutout and the kind words! Me and rest of the crew are absolutely thrilled to be your go-to support squad. πŸš€ We're here to tackle any issue that you face. And we're super excited to know you're feeling super confident in the platform. We are building Loop for long-term subscriptions growth πŸš€ Cheers, Atul and Team Loop

5 / 5 Share
July 26, 2023

My company is new to subscriptions, and the Loop team has been helpful every step of the way. We have had many questions on ways to customize and maximize our plan and they were responsive and helpful every step of the way.

Store Using app Total reviews Average rating
Developer Reply

Thank you for the kind words, Team Iconic Beauty :) Welcome to the wonderful world of subscriptions! We're absolutely thrilled that you chose Loop to kickstart this exciting journey for your company! We know starting subscriptions can be a bit daunting, but we're here to make it as smooth and enjoyable as possible for everyone. If there's anything else you need or any new ideas you want to explore, just reach outβ€”we're just a message away! Here's to a fantastic growth journey together πŸ’ͺπŸš€ Cheers, Team Loop

5 / 5 Share
July 26, 2023

Migrated from Bold to Loop. The team made the migration as seamless as possible, even working to recode my website with my web designer after the previous app's code was causing some trouble with the migration. The functionality of Loop is epic - already made massive changes to the customer experience which is increasing AOV and LTV. (only been live for a month so it will be exciting to see how this progresses as I customise things further.) The team has been so attentive and proactive in helping me improve my business, nothing like my experience with my previous app provider. To anyone who is growing a subscription-based ecom business, I'd 100% recommend Loop.

Store Using app Total reviews Average rating
Coffeefusion 2 months 5 5.0
Developer Reply

Thanks a ton for your kind words, Team Coffeefusion! πŸŽ‰ We're stoked to have you as part of the Loop family and can't wait to see your subscription business soar with our app! Making migration as smooth as butter is our goal, and we're glad we were able to get everything on track We're thrilled that you're loving Loop features! Our goal is to be your ride-or-die support squad! Your trust and confidence in us as subscriptions growth partner means everything :) Cheers, Team Loop

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