Loop Subscriptions App
Loop: Shopify Subscription App for Growing DTC Brands
Rating
4.9
feedback
569
chart
#2,305
All reviews
Review RSS Feed
June 4, 2023
It has been a fantastic experience working with Loop. Support team is extremely knowledgable and action-oriented. I reported a small, harmless bug where a dashboard wasn't loading in numbers, and they created an entire report / investigation into why it happened. They really do care about their merchants. The platform itself is excellent. Super easy to use/setup. You're in good hands with Loop. Nothing but good things to say.
Thank you for the kind words and this amazing review, Team Watch Crew 😊 Thanks for reporting that bug with us. Our goal is to help merchants as swiftly as we can and also in the best possible way. More subscriptions power to you 🚀 Yes, merchant success is our obsessions (just like Amazon) Cheers, Team Loop
May 18, 2023
Easy to install and if support is needed, they take care of you well. So far the app is working just as is should.
Thank you for the kind words, Team Mixologie! We are so glad that you selected us as your subscriptions growth partner :) Thanks, Team Loop
May 15, 2023
Very easy to work with. Great Support team that is willing to deliver when needed. The Support team was willing to work with importing our manual data to get our subscriptions started. Great people to work with.
Thank you for your kind words, Team Baby Bear Bamboo! We are super happy that you decided to chose as your subscriptions growth partner over others. Super excited for this journey 😊 More subscriptions power to you 🚀 Cheers, Team Loop
Feb. 13, 2025
Great app and the support have improved since started. They always help to ensure the widgets are in place for every updated Been here for 1 year and 9months wow how time flies but to further elaborate and hope this review helps someone who is starting out on shopify and searching for an app to start the subscription base community. I totally understand the confusion with so many apps and reviews can be confusing at times especially when capital is restricted and cant afford any setbacks. As a holistic brand this app works perfectly for me plus integrates with most apps including email marketing. You will need to learn how to use features according to your business plan however its well worth it. I hope my revoew helps someone out there
Thank you for choosing us as your subscriptions growth partner, Team Electron Colloidal. We are super excited that you decided to go with us over other apps 😊 More subscriptions power to you 🚀 Cheers, Team Loop
May 12, 2023
The best. Seamless experience. We had some pretty complex requests and EVERYTHING was handled promptly and perfectly by the fantastic team at Loop. We have been with recharge for years before this. There is no comparison. These guys are pros - highly recommend. Special shout out to Atul who helped me accomplish something I've been failing to do for years in less than 20 minutes.
Thank you for your kind words 😊! You just made my day, Team Empress Mimi. Always here to help brands :) Cheers, Atul and Team Loop
May 11, 2023
Their customer service is unmatched. Whenever I had an issue using the app I would get a response very fast and the team was super nice answering any questions. The UX is great for both the customers and the store end. Highly recommend!
Thank you for your kind words, Team 0wastecleaning 😊! We are very happy that we were able to resolve your query. Super excited to have you with us. More subscriptions power to you 🚀 Cheers, Team Loop
May 11, 2023
Great app, exactly what I needed. Customer service was impeccable. I highly recommend this app to anyone looking to implement subscriptions on their site!
Thank for your kind words and recommending Loop to others, Team La Daje. We are super excited to have you onboard with us 😊 More subscriptions power to you 🚀 Cheers, Team Loop
April 24, 2023
Abel and his whole crew were so brilliant to understand what I needed in my auto-ship project, and the implementation was a smooth process as a result of their tremendous expertise.
Thank you for this amazing review, Team Natural Heaven Pasta! We are so happy that you decided to chose us as your subscriptions growth partner. More subscriptions power to you 🚀 Thanks, Abel and Team Loop
April 19, 2023
I'm so glad we switched to Loop from Bold subscription. Loop completely understands what it means to run a subscription service and provides it perfectly. Much better customer experience with the easy-to-understand customer portal design and it even made us possible to have a strategy that works. The migration from Bold was very smooth and great communication and the support. Totally recommend it!
Thank you for this amazing review, Team Right Roast! We are super excited that you chose us as your subscriptions growth partner. Always here to support you in your subscriptions journey 😊 More subscriptions power to you 🚀 Team Loop
April 11, 2023
Excellent platform and amazing customer service! They are always there to help with questions or concerns.
Thank you for this amazing review, Team WeightCare! We are super excited that you chose Loop as your subscriptions growth partner. More subscriptions power to you 🚀 Team Loop
April 2, 2023
Ok so let me just start with their support team, they are THE BEST, I was working on a website at 5am EST, and I had a bit of an issue installing the app, so I emailed them and they replied so quickly. They fixed and reinstalled the app in a matter of seconds. Thank you guys!!!! I will recommend this app and add it into all the websites I work on if needed.
Using app
About 1 hour
Total reviews
2
Average rating
5.0
Thank you for this amazing review! We are always there to support our merchants and help them in their subscriptions growth and retention journey 🚀 Feel free to ping us for any new installation :) Thanks, Team Loop
April 2, 2023
The Loop team was incredible to work with from the very first call and all the way through to completion of our migration away from Recharge. Loop gives us the flexibility we need to provide the best subscription experience for our customers. We demoed software from several providers and Loop was far and away the best choice for us.
Thank you team Doggy Do Good! We are super happy and excited that you chose us as your subscriptions partner for growth 🚀 More subscriptions power to you 💪 Cheers, Team Loop
March 31, 2023
Couldn't be happier after moving over from Recharge. It loads quicker, handles multicurrency and customer service is excellent.
Thank you for this amazing review, Team SmilePro! We are so happy that you decided to chose us as your subscriptions partner :) Super excited to work with you 🚀 More subscriptions power to you 💪 Team Loop
March 16, 2023
Im new to the app but I had a great call with their support team and they were super helpful getting it set up for me!
Thanks for choosing Loop as your subscriptions partner, Team cantiqLA! Super excited to grow together 🚀💪 Thanks, Abel and Team Loop
Aug. 8, 2023
The Loop team has been FANTASTIC in helping us switch over from another subscription app. We couldn't be happier with the app and the service we've received. Thanks so much, guys! Additional words 8/08/23: Whenever we have issues stemming from theme updates or issues experienced from our customers, Loop is ALWAYS on it ASAP. In an age where exemplary customer service is sorely lacking, the folks at Loop never fail to jump to the task and provide solutions.
Thank you for this amazing review, Team HelloAmino! We are so happy that you decided to migrate to our app 🚀 More subscriptions power to you in 2023 🚀 Cheers, Team Loop
July 14, 2023
Loop support never fails, to be there for you - amazing help - thanks Abel, Atul and the entire Team Loop
Thank you for this amazing review! Honestly made our day 😊 Super excited to work with you all More subscriptions power to you in 2023 🚀 Cheers, Abel and Team Loop
March 14, 2023
Excellent app, have a slight issue during installation, reached out to the team and they resolved it very quickly. Very helpful and nice to deal with. Thank you
Thank you for this great review, Team Bag and Boop! Happy that we were able to resolve your issue and excited to have you with us More subscriptions power to you in 2023 🚀 Cheers, Team Loop
March 10, 2023
Good and immediate customer service . Definitely better than some of the other apps out there for subscriptions and bundles.
Thank you for this amazing review, Team Mars By GHC! Super excited to be working with you! More subscriptions power to you 🚀 Thanks, Team Loop
March 1, 2023
I will totally recommend this app to other as it's pretty well described and easy to play around. Also the costumer service is really helpful and they made things easier for us.
Thank you for the recommendation, Team Molly J! Super excited to have you with us. More subscription power to you 🚀 Thanks, Team Loop
July 9, 2024
Working with Loop Subscription has been a breeze! Manan graciously helped with every step of the way in regards to my questions. Highly recommend!
Super excited to work with you, Team Biodynamic Coffee! We are so happy that you chose us as your subscriptions growth partner. Yes, our customer portal and widget design is 100% customizable! Our features are not only innovative, but practical as well. Thanks, Team Loop