Loop Subscriptions App for Shopify

Loop Subscriptions App

Subscription app to manage subscriptions at scale
Rating
4.9
Feedback
680
Reviews
Chart
#953
Shopify

All reviews

5 / 5 Share
May 29, 2024

The customer support team are fantastic! They are readily available to help and support with further optimisations, new features and more. I would like to give a special shout-out to Nihal, who has been brilliant. Thank you.

Store Using app Total reviews Average rating
Sauce Shop Wholesale 9 months 1 5.0
Developer Reply

Thank you for the wonderful feedback, Team Sauce Shop Wholesale! We're glad to hear Nihal and our support team have been helpful. We're always here for any assistance or feature updates you need :)

5 / 5 Share
May 24, 2024

Highly recommend. The customer service when dealing with an issue was top notch. I had uninstalled loop looking for greener grass and ultimately after trying a couple others, came back. With coming back meant it was more challenging to install and the team working on my site did a wonderful job and had great communication.

Store Using app Total reviews Average rating
Yung Skincare 7 months 2 5.0
Developer Reply

Thank you for your kind words and for choosing Loop, Team Yung Skincare. We're grateful for your trust and look forward to continuing to serve you with excellence in the future. :)

5 / 5 Share
May 24, 2024

By far the best subscription app. Our company used to work with every other subscription app before finding Loop. Their features are much more advanced than other apps. We have direct communication with their team so we have A1 support and we constantly work together to find strategies. The migration was seamless compared to the other big apps out there. Our subscription metrics are through the roof since joining Loop and I highly recommend anyone having a subscription-based model to work with Loop.

Store Using app Total reviews Average rating
Good Protein 8 months 18 4.9
Developer Reply

We're thrilled to hear about your positive experience with Loop and grateful for your recommendation, Team Good Protein! We're delighted that our efforts have made a significant impact on your business. Looking forward to growing together :)

5 / 5 Share
May 22, 2024

I am thrilled! The integration went almost without a hitch! And with the few bumps in the road, the team was able to help out with some of the best, fastest and friendliest support I've ever experienced! Great team, great app! Thank you

Store Using app Total reviews Average rating
STACKS 23 days 2 5.0
Developer Reply

Thank you for your kind words and for choosing Loop, Team STACKS. We're grateful for the opportunity to work with you, and we look forward to continuing to provide you with exceptional service and support in the future! :)

5 / 5 Share
May 22, 2024

amazing customer support team! they are wonderful!

Store Using app Total reviews Average rating
Fleava About 1 hour 1 5.0
Developer Reply

Thanks for the lovely feedback, Team Fleava! :)

5 / 5 Share
May 19, 2024

Loop is easily the best subscription app in the Shopify ecosystem. No only does it put every other competitor that we tried/demo'd to shame, but they are constantly innovating. The Loop Subscriptions we signed up for looks very different today in the best way possible. They listen to customer feedback and implement fast. This combined with A+ support makes Loop my favorite piece of SaaS that we have in our stack. I can't recommend these guys enough!

Store Using app Total reviews Average rating
BEAM Over 1 year 13 4.8
Developer Reply

Thank you for the incredible feedback, Team Beam! We're thrilled to hear how much you value Loop Subscriptions. Your support and feedback mean a lot to us. We're here to help anytime! :)

5 / 5 Share
May 15, 2024

Seamless Transition with Outstanding Support – A 5-Star Experience! After transitioning from Recharge to Loop, I can confidently say that the switch was a phenomenal success, thanks to the outstanding team behind Loop. The customer service team is exceptionally diligent and responsive, addressing queries and resolving issues swiftly. What truly sets Loop apart is its user-friendly interface, which not only simplifies subscription management but also significantly enhances customer retention by personalizing the shopping experience. The intuitive design of the app has made it a breeze for us to manage our subscriptions, and our customers love the tailored approach. Kudos to Loop for their excellent service and a robust app that genuinely understands the needs of a business. Highly recommended for anyone looking to improve their subscription service!

Store Using app Total reviews Average rating
ketolibriyum 10 months 15 4.2
Developer Reply

Thank you for your amazing review, Team ketolibriyum! We're delighted that our team and user-friendly interface have enhanced your subscription management and customer retention. Your recommendation means a lot to us! :)

5 / 5 Share
May 15, 2024

Subscriptions can be overwhelming, especially with a complicated product model. We moved away from a custom subscription platform to Loop, which was a bit of a rough transition. However, Loop has a really dedicated team of people who listen to our concerns and are able to address them. My success manager has gone above and beyond in guiding me through different ways to optimize the customer experience. He meets me with with patience, optimism, and solutions. Though our niche product is rather unique, my contact at Loop is very knowledgeable about subscriptions and presents with me creative solutions for generating revenue. It's been a steep learning curve for me, but I really appreciate the resources Loop has provided, as well as the fact that the portal is highly customizable.

Store Using app Total reviews Average rating
Fragrant Jewels About 1 year 2 5.0
Developer Reply

Thank you for your feedback, Team Fragrant Jewels! We're thrilled to hear our team and resources have improved your subscriptions management experience. Onwards and upwards together! :)

5 / 5 Share
May 12, 2024

Amazing subscription service with A++ customer support. The technical team helped us implement custom designs and more. Great pricing compared to other subscription apps as well.

Store Using app Total reviews Average rating
Fulfyld Day 30 days 1 5.0
Developer Reply

Thank you so much for your amazing review, Fulfyld Day! We're thrilled to hear that you're enjoying our subscription service and that our customer support team was able to assist you effectively. If you ever need further assistance or have any questions, please don't hesitate to reach out. :)

5 / 5 Share
May 9, 2024

Great customer service.

Store Using app Total reviews Average rating
Madison Soap Company 28 days 1 5.0
Developer Reply

Thank you for your review, Madison Soap Company! We are pleased to know that you are happy with our customer support. If you need any assistance or have any feedback to share, please don't hesitate to reach out. We're here to help every step of the way!

5 / 5 Share
May 4, 2024

Loop Subscriptions have helped our business grow. We really like the dashboard because it provides us with great analytics to get understand our customer purchase behaviors for subscriptions.

Store Using app Total reviews Average rating
Rocky's Matcha 4 months 2 5.0
Developer Reply

We're delighted to hear that we have contributed to your business growth, Team Rocky's Matcha! Very happy to know that you love our dashboard and its features. Thank you for your positive feedback and continued support :)

5 / 5 Share
May 2, 2024

We chose Loop because we were sure its features, especially in churn prevention and upselling, would boost our subscription business. Even with a tight migration deadline, the Loop Migration Team stuck to it 100%. Communication was excellent, and within days, we finished the migration smoothly - which was a great start to our partnership. Since then, working with our Success Manager has been fantastic. They're on board with our goals, keep us moving forward, and always come up with ideas to win and retain subscribers, which we really appreciate. Plus, communication via Slack is quick and easy!

Store Using app Total reviews Average rating
mammaly 4 months 4 4.8
Developer Reply

We're thrilled to see your amazing review, Team Mammaly! Super happy that you are pleased with our product features and our commitment to complete a timely and successful migration. :) Seamless migration and proactive support are at the core of our service. Looking forward to continued growth together!

5 / 5 Share
April 26, 2024

Really happy with Loop and online support. Varun helped me out even when the issue turned out to be nothing to do with Loop - thanks so much

Store Using app Total reviews Average rating
Tiny Gardener About 1 year 1 5.0
Developer Reply

Thank you for sharing your feedback, Team Tiny Gardener! We're thrilled to hear that the support team was able to help you out! Providing exceptional support and ensuring everything runs smoothly is our priority. We're glad to have you on board! Cheers, Team Loop

5 / 5 Share
April 22, 2024

Loop subscription has worked perfectly for helping us setup subscription software seamlessly within our Shopify purchase flow. The customer service team has been elite and the entire onboarding and post go-live help has been better than I could have hoped for. 10/10 recommend without a doubt this team helped us be successful and am thankful because they worked with us like a good partner.

Store Using app Total reviews Average rating
Blue Tees Golf 9 months 2 5.0
Developer Reply

Thank you for your amazing feedback, Team Blue Tees Golf! We're so glad to hear that Loop has seamlessly integrated into your Shopify flow and our team has been there for you throughout the process. It's great to know we could assist with your success. Thank you for recommending us, and we're thrilled to have you onboard. Let's continue to grow together! Cheers, Nihal and Team Loop

5 / 5 Share
April 12, 2024

Great customer service. Very fast to reply and fix any issues that may arise from integration with bespoke themes, including amending the code.

Store Using app Total reviews Average rating
Park life.dog Over 2 years 2 5.0
Developer Reply

Thank you for your review, Team Park Life! Awesome to hear that our customer service has been on point. Here’s to smooth sailing ahead! Cheers, Team Loop

5 / 5 Share
April 10, 2024

I can't say enough about Loop! Our meal prep company recently made the switch to their fully automated subscription platform, and it's been a total game changer for Fuel Your Body. From the moment I spoke with their team, especially Abel and Surbhi, I knew we had found the perfect partner to fuel our growth across Canada. The support team at Loop is simply the best I've ever encountered. Their hard work and dedication are truly remarkable. If you're looking to scale your subscription business, look no further than Loop. Forget about the rest; jump on board with Loop and thank me later! Thank you, Loop, for revolutionizing our operations and being such an incredible partner. Here's to many more years of success together! Jay Gallagher - CEO Fuel Your Body - Healthy Meal Delivery Inc www.eatfyb.ca @eatfyb

Store Using app Total reviews Average rating
5 / 5 Share
April 3, 2024

Store Using app Total reviews Average rating
Myricals 16 days 1 5.0
Developer Reply

Thank you for your review, Team Myricals!

5 / 5 Share
April 2, 2024

The Loop subscription service is truly remarkable, as it simplifies the subscription process for all merchants. One of the standout services is the exceptional customer assistance, which promptly responds to any concerns or bugs encountered. This level of support makes it highly recommended for anyone looking to streamline their selling experience.

Store Using app Total reviews Average rating
Senzu Health 3 months 3 5.0
Developer Reply

Thank you for sharing your experience, Team Senzu Health! We're thrilled to hear that we have simplified your subscription process and our customer support has been responsive to your needs. We're glad to have contributed to streamlining your selling experience. Cheers, Team Loop

5 / 5 Share
April 1, 2024

Fantastic app and great support ! I highly recommend

Store Using app Total reviews Average rating
GoldUnion 3 months 4 5.0
Developer Reply

Thanks for the kind words and recommendation! We're glad you're enjoying the app and finding our support helpful. Cheers, Team Loop

5 / 5 Share
March 28, 2024

We chose Loop to launch our new subscription business and are SO happy with the choice. The software is full featured and powerful, but more importantly the team is very knowledgable about this kind of business and has already saved us from lots of headaches! Initial configuration is relatively quick and painless, and once things are set up, I feel confident trusting this system to keep our subscriptions running smoothly. Thanks Loop!

Store Using app Total reviews Average rating
GoodSomm About 1 year 1 5.0
Developer Reply

Thanks for the amazing feedback, Team GoodSomm! Great to hear Loop has been a game-changer for your subscription biz! Glad it’s running smoothly and keeping things stress-free. Keep those subscriptions rolling and thanks for the feedback! Cheers! Team Loop

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