Loox ‑ Product Reviews App
Loox - Shopify Product Reviews, UGC, Referrals, Upsells
Rating
4.9
feedback
22,378
chart
#264
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
5%
-
Less than a month
24%
-
Less than a year
57%
-
More than a year
12%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with many users praising its ease of use, variety of features, and helpful customer support. Users appreciate the app's functionality in collecting and displaying customer reviews effectively. The app is also commended for its customization options and seamless integration with online stores. However, there are a few users who mentioned issues with pricing discrepancies and difficulties in using certain features.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 19, 2024
this app is seamlessly just the best. trust it. pretty much all the features are point and click to activate, pretty amazing!
Dec. 19, 2024
1. In the invitation comment function, I set it to invite customers to comment 3 days after the "Delivery" of the order. I cannot know what the invitation comment email sent to the customer looks like, nor can I customize the content of the email. 2. There are no online customers. Support means that you encountered a problem at that time and could not solve it in time. You can only wait for the slow email contact. 3. Most functions do not have a preview function, which makes it difficult to use, such as testing to send preview emails, etc. I am going to change it. app, the key is this app The price quoted is not cheap, and many functions do not even provide the most basic guidance, which is very disappointing.
Hey, Thanks for taking the time to leave a review. I’m sorry to hear your experience with Loox didn’t go as well as we’d hoped. We aim to provide top-notch service, so it's disappointing to know we didn’t meet that standard this time. We’d love to hear more about what happened. I’ve sent you an email—please reply whenever it works for you, and we’ll do our best to help.
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