Rating

4.8

feedback

7,381

Reviews

chart

#576

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    9%
  • Less than a month
    26%
  • Less than a year
    39%
  • More than a year
    17%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the comprehensive features, excellent customer support, and ease of customization. Many users highlighted the helpful and responsive support team, mentioning specific representatives like Kim, Domerly, George, and Rina who provided quick solutions to their issues. Users also appreciated the app's impact on their sales, with some reporting an increase in orders and conversions shortly after using the app. However, there were a few negative reviews mentioning concerns about pricing and support response times.

Highlights

Positive feedback on comprehensive features and customization options, excellent customer support, and positive impact on sales.
Praise for specific support representatives like Kim, Domerly, George, and Rina for their quick and effective assistance.
Users reporting an increase in orders and conversions after using the app.
Concerns raised in negative reviews about pricing and support response times.

Rating Breakdown

  • 5
    94% (6,931 ratings)
  • 4
    3% (242 ratings)
  • 3
    0% (35 ratings)
  • 2
    0% (25 ratings)
  • 1
    2% (148 ratings)

Reviews with Text

  • 78% (5,791)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 9, 2026

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2026

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2026

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2026

​Subject: Excellent tool for my dropshipping store! ​"I am very happy with Loox Reviews. It made importing reviews from AliExpress to my Shopify store very easy and professional. The customer support and the interface are great for building trust with my customers in the US and Canada. Highly recommended for any e-commerce business owner! Thank you, Loox team."

Using app

--

Total reviews

3

Average rating

5.0

1 / 5 Share

March 8, 2026

Currently a 1 star experience - the app is good but all of their help articles are down/don't exist and I've reached out via email about 3 times for support and am getting no replies.

Using app

--

Total reviews

5

Average rating

4.2

All reviews

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