Loox ‑ Visual Product Reviews
Loox - Shopify Product Reviews, UGC, Referrals, Upsells
Rating
4.9
feedback
7,196
chart
#565
All reviews
Review RSS Feed
Dec. 25, 2025
The service is absolutely terrible. I spend approximately $200-300 USD every month, and whenever I need to make changes, I contact customer service, but they always transfer me to their second-tier support team. Then I have to wait a very long time before I receive an email reply. The service is just awful.
Hey, thanks for taking the time to share your feedback. We are sorry to hear that your experience with our support did not meet expectations. Our goal is to provide clear, helpful, and timely assistance, and we take comments like this seriously. We have reached out by email to better understand what happened and to see how we can assist.
Dec. 23, 2025
Dec. 23, 2025
Dec. 23, 2025
We've been using Loox for 5 years and couldn't be happier. The way reviews are displayed is simply the best. We've looked at other review apps over the years and they've all fallen short compared to Loox. Loox offers many visually appealing ways to display your reviews with high customisability. Their customer service is quick and always helpful. Would recommend to any merchant, big or small.
Dec. 22, 2025
GREATEST REVIEW APP AND SUCH A GOOD SUPPORT TEAM - THANK YOU LAURENCE M FOR YOUR HELP - HAVE A MERRY XMAS
Dec. 21, 2025
Dec. 21, 2025
best app for shopify kann ich nur weiter empfehlen mit der csv datei auch noch perfekt
Dec. 21, 2025
Dec. 20, 2025
Dec. 19, 2025
Huge thanks to Mary for her incredible support! I was having a hard time configuring the carousel widget on my store, and she fixed it in minutes. She was very patient and professional. 10/10 service!