Loox ‑ Visual Product Reviews
Loox - Shopify Product Reviews, UGC, Referrals, Upsells
Rating
4.9
feedback
7,193
chart
#526
All reviews
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Dec. 3, 2025
The app is overpriced and charges additional fees during use without clear notice. I don’t recommend it.
Hey, I’m sorry if there was any confusion about the charges. We want to make sure our pricing is straightforward and transparent. We’re committed to offering tools that truly support your growth - helping you attract more customers, increase conversions, and inspire repeat purchases. We're sorry your experience didn’t reflect that. I’ve reached out via email to go over your plan with you and answer any questions you may have. Please feel free to reply whenever it’s convenient - we’re here to help!
Dec. 3, 2025
Honestly Very pleasantly suprised by this app, their customer service is also great. Very quick to answer. This is so far the one app i believe everyone should be using!
Dec. 2, 2025
Dec. 2, 2025
Dec. 1, 2025
Dec. 1, 2025
Hey, we’re sorry to hear that your experience didn’t meet your expectations, and we'd love to learn more about what went wrong. If you’re open to it, I've reached out to you via email and we’d love the chance to make things right.