Loox ‑ Visual Product Reviews
Convert more with an AI-powered, visual product reviews app
Rating
4.8
feedback
7,339
chart
#585
All reviews
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Feb. 16, 2026
Bisher supertoll. Sieht gut aus, lässt sich schön anpassen, ist leicht zu installieren und funktioniert.
Feb. 16, 2026
Yarin, Doron and the Loox team are always really quick to respond to any query we send them. Before I know it any issues I have ever had or special requests are sorted out. Fantastic customer service!
Feb. 15, 2026
I'm still getting the hang of the app but I will say the customer support has been excellent. George just helped me solve a problem in less than 2 minutes that I had spent more time than I'd like to admit trying to resolve on my own. Thank you George!
Feb. 14, 2026
WARNING: Predatory and unethical pricing. They will charge you $0.13 per order, regardless of how many features you use. And there is NO limit to this, even though they call their plan "SCALE". Plus, they very obviously try to hide that they charge per order. Overall, do not use this app unless you want to be totally ripped off.
Hey, thank you very much for sharing this with us. I'm sorry to hear that your latest charge came as a surprise, We do our best to keep our pricing as transparent as possible with all details available on our website, Shopify listing and within the app. I've reached out privately via email to go over your plan with you. Please feel free to respond whenever convenient.
Feb. 14, 2026
This is the worst support practice I've ever seen on Shopify. I can't get a proper answer to any of my questions. The support representative directs me to Tier 2, I wait a day for a response, and even Tier 2 doesn't help. It's nothing but nonsense. I only use this app because the reviews look nice; other apps don't look this good.
I'm sorry to hear about your experience with our support team. We aim to provide top-notch service, so it's disappointing to know we didn't meet that standard this time. It looks like our reply may not have reached any active email address, but we would really appreciate the opportunity to help resolve this for you. If you haven’t received our latest message, please feel free to reach out directly to [email protected] so we can make sure you’re taken care of as quickly as possible.
Feb. 13, 2026
Feb. 13, 2026
Feb. 13, 2026
Literally converted into additional sales within minutes of enabling and configuring. This is an awesome product.
Feb. 12, 2026