Loox ‑ Visual Product Reviews
Convert more with an AI-powered, visual product reviews app
Rating
4.8
feedback
7,334
chart
#585
All reviews
Dec. 5, 2022
greatest review app on the shopify app store. I've tried so many but loox is by far the best. Wish they could bring their price a little lower
Nov. 22, 2022
I used this app to help me build up my business, with the needed tools so that I can succeed as a first time business owner.
Nov. 21, 2022
Most of the functions are good, but I hope to add a function, merchants can delete and distinguish the virtual comments uploaded by themselves
Oct. 8, 2022
Easy integration, simple to setup. Still not seeing it in certain spots on my store, otherwise this is a 5*. I'm sure I just need to do some more work to make it work properly.
Oct. 5, 2022
The app does get photo reviews for our site but its supposed to also get video reviews but we have never been able to get a single one.
Oct. 1, 2022
très bien merci pour cette application très utile et efficace au plaisir d'utiliser vos services ;)
Sept. 10, 2022
very good and easy to use. but a bit pricey for small business who doesnt have much budget. it would be good if the price's reduced a bit, maybe $5/mth option?
Sept. 4, 2022
Disclaimer that I'm using this during the free trial, so I hope this stands up to the test of time. I've enjoyed using this app thus far as it is incredibly robust. I do wish the Beginner level had even a few more basic features, as it really is so bare bones that one can almost not use this app successfully without upgrading to the Growth level. But I digress.
Aug. 25, 2022
The app itself seems great so far, but I wish the setup was a little more streamlined or there was some type of step by step guide. The support team was super easy to get a hold of though and Channelle was amazing! She answered all my questions and sent me mini snap shots of what to change to get exactly what I wanted. I asked so many questions and she sweet/patient with each one.
Aug. 25, 2022
Muy buena app, la verdad que me ha sorprendido pero le falta un mejor servicio al cliente, estaría bien un chat de soporte ya que tardan mucho en responderte o ayudarte a realizar según que integraciones
Aug. 24, 2022
Very good at visualling our store and product compare to the other apps. But this app is not good with pricing. I think the price is litte bit too high for the feature. Anyway, it's good overral (but not worth the upgrade due to the pricing).
Aug. 24, 2022
Good review app, but sometimes uploading a file can be a problem. The support staff are helpful and will help resolve issues quickly.
Aug. 17, 2022
This is a really great application. Definitely helped my store and assisted me with automated followup for reviews.
Aug. 15, 2022
Es ist eine coole App, aber sehr überteuert. Ansonsten tut die App was sie soll. Und das allerwichtigste ist, dass man sich um die Versendung der Reviews nicht kümmern muss, weil diese automatisch versendet werden. :)
Aug. 8, 2022
Very nice menu, clear and concise. Would love a way to add manual reviews from the ones I have on my Etsy page. Other than that, the UI looks beautiful on any site.
Aug. 4, 2022
This app is great, although found it hard to upload photo reviews from my facebook, but support team was good.
July 10, 2022
Great review layout! We love the reviews we can get with this. Super great solution. However, I am very unimpressed with the referrals program. It isn't intuitive to the customers as it depends on cookies for applying the discount code. This does not function with my Stackable app for discounts. Therefore, that needs some tremendous work (LIKE ACTUALLY PUT THE DISCOUNT CODE IN THE EMAIL!!!!!!!!!!!!!!!)
July 8, 2022
Good app for Reviews fast and nice support Team. a bit complicated to integrate with google but very easy in general.
July 8, 2022
Wir nutzen die App in unserem Store. Sie sammelt ganz gut Bewertungen ein und ist auch wesentlich umfangreicher einzusetzen als nur dafür. Mir fehlen leider noch 1-2 Punkte wie Anpinnen von Bewertungen und ein Rating System für einzelne Produkteigenschaften wie "Komfort" oder "Passform" usw, ein Skalensystem wäre super. Ebenso wäre es super, wenn für bestimmte Produkte ausgewählte Bewertungen als Caroussel auf genau der jeweiligen Produktseite angezeigt werden könnten. Das wurde auch schon als Feedback aufgenommen. Der Support ist ausgezeichnet, extrem schnell, extrem kompetent. Ich hatte das Vergnügen mit Sapir und kann ihn als Customer Success Manager wärmstens empfehlen! Der kriegt 10/10! Auch alle anderen Support Member wie zB Josh sind super kompetent, freundlich und führen schnelle Lösungen herbei. Ich hoffe, dass die offenen Punkte noch umgesetzt werden, dann wäre die App bedingungslos perfekt für unsere Ansprüche! Dennoch sehr zu empfehlen!