All reviews

Rating Breakdown

  • 5
    94% (7,056 ratings)
  • 4
    3% (247 ratings)
  • 3
    0% (34 ratings)
  • 2
    0% (25 ratings)
  • 1
    2% (152 ratings)

Reviews with Text

  • 78% (5,829)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 6, 2025

Easy to integrate with my CRM and email software, instructions are easy and can easily customise to what matches my brand.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

Bueno, solo que esta todo en ingles, pero es facil de usar

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

Good product. Good support, Ken answered my question quickly.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

Using app

Over 3 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 6, 2025

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Hey, thank you for your feedback. I noticed that you left a 1-star review without additional comments, and I am sorry to hear that your experience didn’t meet your expectations. I've contacted you through email and would love to help with any questions you may have. Best, Shany from the Loox team

5 / 5 Share

Feb. 6, 2025

I placed the Japanese Honeysuckle Reed Diffuser in my bathroom and it smells divine everytime I walk in there.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

Store

Stride

Using app

12 minutes

Total reviews

18

Average rating

5.0

1 / 5 Share

Feb. 5, 2025

Automatically change the plan to the one with higher price without our authorization

Using app

About 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Hey, I’m sorry for any confusion here, and I’d be happy to help clear things up. You have full control over your Loox plan and can switch it anytime in your Loox admin. Since explicit merchant consent is required for any plan changes, we don’t have a way to update your plan on our end. I’ve sent you an email to go over your plan and make sure everything is sorted. Just reply whenever it’s convenient—we’re happy to help! Best, Sara from the Loox team

5 / 5 Share

Feb. 13, 2025

Great App! Great costumer service and support, Dolev was very kind and super fast with the solution. I highly recommend Loox!!!

Store

MNTL

Using app

9 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 5, 2025

Buena herramienta para importar reseñas y para gestionar reseñas

Store

ENZAR

Using app

7 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 4, 2025

Nice app

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

Loox is an absolute game-changer for our Shopify store! The app itself is incredibly user-friendly, visually appealing, and has significantly boosted customer trust with its beautifully displayed reviews. A special shout-out to Sara from the support team - she went above and beyond to help us implement a UK/US integration for our reviews. Her expertise, patience, and dedication made the process seamless, and she ensured everything worked perfectly across both markets. If you’re looking for a reliable and powerful review app with stellar customer service, look no further than Loox. Highly recommend!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

Very professional and responsive. It was a pleasure working with them.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

Exceptional customer service from Liz who dealt with my query quickly and provided clear and comprehensive instructions to resolve my issue.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2025

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2025

Customer service is amazing! Got a quick, kind, concise response to my inquiry that answered my questions.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 3, 2025

Great support — Molly was good!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2025

Great app for reviews and upsells!

Using app

About 4 hours

Total reviews

1

Average rating

5.0