All reviews

Rating Breakdown

  • 5
    94% (6,794 ratings)
  • 4
    3% (232 ratings)
  • 3
    0% (33 ratings)
  • 2
    0% (22 ratings)
  • 1
    2% (120 ratings)

Reviews with Text

  • 80% (5,758)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 29, 2025

Leogen was incredibly patient and professional. He quickly identified the problem and provided clear solutions. His help made a huge difference—really appreciate his support!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

Since switching to LOOX my review rate has significantly increased, thank you :-)

Store

Chundee

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

Store

Chuck

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

Very responsive with technical assistance!

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

Its good

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

COOL UP.

Store

RAVIUMM

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

Store

Neebol

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

easy to use and reliable

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Fantastic response time with my initial query about importing all of my stores product reviews to be visible on the home page. Laurence M was able to attend to my query on a speedy and professional manner saving me a lot of time. I really love this app and the customer recovering is fantastic! Thanks team!

Using app

4 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 27, 2025

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

Store

Align Time

Using app

4 days

1 / 5 Share

Oct. 27, 2025

trash

Using app

5 months

Total reviews

1

Average rating

1.0

Developer Reply

Hey, We’re sorry to hear that your experience didn’t meet your expectations, and we'd love to help you resolve this. We’ve reached out to you via email. We would be happy to continue the conversation there and address any more of your concerns.

5 / 5 Share

Oct. 27, 2025

Jen was super helpful!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

I’m really happy with Loox! The team was super helpful – quick, friendly, and reliable. Everything went smoothly, and I’d definitely come back again. Excellent service, highly recommended!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2025

Store

Iksplor

Using app

Over 6 years

Total reviews

11

Average rating

5.0

5 / 5 Share

Oct. 26, 2025

I had an outstanding experience with Ilyn through the Loox chat! She was incredibly helpful, patient, and professional. She guided me step-by-step until everything was working perfectly. It’s rare to find such kind and dedicated support — I truly appreciate her help. Five stars without a doubt!

Using app

10 months

Total reviews

1

Average rating

5.0

3 / 5 Share

Oct. 26, 2025

Using app

10 months

Total reviews

1

Average rating

3.0

1 / 5 Share

Oct. 25, 2025

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Hi ProjectorScene, Thank you for sharing your feedback. I’m sorry to hear your experience with Loox wasn’t as positive as we’d hoped. I’ve just sent you an email so we can look into this together. Please reply whenever it’s convenient, and we’ll do our best to assist. Thanks, Omer from the Loox Support team