Loox ‑ Visual Product Reviews
Loox - Shopify Product Reviews, UGC, Referrals, Upsells
Rating
4.9
feedback
7,189
chart
#510
All reviews
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Oct. 17, 2025
Oct. 16, 2025
I had several questions about Loox, and I received an email from Izza just a few minutes later. He answered all my questions very quickly and supported his explanations with screenshots. Even though it was already late at night, he responded promptly and helped me out. I’ll definitely reach out to Izza again! Best regards and many thanks!
Oct. 24, 2025
Very easy to use and definitely increases brand trust. Loox’s customer service is AMAZING ! Whenever we encounter an issue, Jen, Ed, Molly or Sara respond within minutes to solve our issue. We highly recommend Loox !
Oct. 16, 2025
Oct. 16, 2025
Kim is very competent. I just gave him an overview of my problem and he managed to triangulate the issue and fix the code of my websites without putting our live websites at risk. I am not a coder, and I know how difficult it is to have a customer support that can modify a code for their clients for FREE. This skillset requires a huge payment if its someone else because it means hiring them to fix the problem. He deserves a raise.
Oct. 15, 2025