Loox ‑ Product Reviews App

Customer service gets 5 stars. Jemuel replied to my question in a matter of minutes. Obviously knowledgeable well prepared. No additional information required; it was very well handled. I only rated the app overall 4 stars because I need to periodically turn the pop-up widget off on mobile screens. It seems to come back on its own.

I use the app to help collect customer reviews. It's very helpful. I am considering using the upgraded version to get access to more tools.

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App has a lot of options to really showcase your customer feedback. I think the price is a bit high though to start getting all the functionality you need.

Great hearing honest Feedback . Very Easy to use. Would recommend. Thank You Great hearing honest Feedback . Very Easy to use. Would recommend. Thank You Great hearing honest Feedback . Very Easy to use. Would recommend. Thank You

good but expensive for small business like myself. Should offer a free version so that small businesses can thrive.

good. has really helped us obtain social proof. I like that the templates can also easily be personalised. Improvements still needed for searching past customers/orders to manually resend the review request with the already edited template, rather than having to start from scratch.

I am very happy with the app so far, although I think more options should be available on the Beginner plan.

is ok works good, but the price for Growth Plan is to big... and the entry level is to limitated....

So far so good with this app. It has really helped me get some nice reviews for my website. I would recommend - I just wish there was a free version for new websites up until a certain amount of sale and review requests

The photo element is really great. I would appreciate more customisation options with the request emails so our customer experience is more seamless with our brand. Otherwise it Integrates well with Shopify, would recommend.

Great app and great support (especially Chester). Helped me increase my sells, no question about that. Just a thing that would be wonderfull (reason why I don't give 5 stars) : the ability for the client to rate a product directly from the email sent to ask his review.

The app works well and the customer service is very good. I had an issue after changing themes but the rep was very helpful.

Just started but very straight forward and quite a lot of useful features! I will definitely continue using for at least a few months.

Customer service is great. Every time I have a question the answer comes quickly, right, and personable.

Good app worked perfectly with Shopify store. Would reccomend to anyone looking for a useful review app.

It did what I wanted and looking forward to engaging with customers to use it. The support was fantastic. The only reason I am giving it four stars is that for the look and feel consistency it would be good if the customisation (advanced plan) of the reviews was applied to the carousel in the same way as to where else the reviews appear (product page, side widget)

Loox is a great app to easily get reviews and display them on my websites. I definitely feel it helped me to attract more traffic. However, for a small starter, I would say its a bit pricy,

Best Review app I have used. The only thing I'd say is... (and i know this may defeat the point) I would like to have the option to provide a discount for a 4+ star review even if the customers hasn't posted a photo. Reason being, poeple do everything on the go now so they might want to leave a quick review whilst on the train for example but not in a postion to take a photo, then later forget. If im being blind and this feature is available please let me know. Thanks

Love the app so far. Very easy install and integration with Shopify. Some features only available in upper tier plans.