Loox ‑ Visual Product Reviews
Loox - Shopify Product Reviews, UGC, Referrals, Upsells
Rating
4.9
feedback
7,205
chart
#556
All reviews
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May 19, 2024
I have been extremely disappointed with the service provided by Loox. The technical support team lacks initiative and seems unwilling to go the extra mile to assist their clients. Despite having the capability to offer better solutions, they prefer to take the easy way out, leaving customers to deal with cumbersome workarounds. Overall, the support and service have been subpar and have not met our expectations.
Hey, Shany from the Loox team here. I'm truly sorry to hear your experience with Loox was not as you expected. Our Support team strives to provide help wherever we can. We are available 24/7 and always provide the best technical solutions whenever possible. I’ve reached out to you privately through the email associated with your store.
May 19, 2024
I've been using Loox for about 5 months now and have had nothing but positive experiences. I haven't needed support, as everything is simple and easy to manage.
May 19, 2024
Loox ist so leicht zu bedienen und es wird sicher helfen viel schneller Kunden zu gewinnen
May 19, 2024
May 17, 2024
Jodel was incredibly fast and helpful when helping me with an issue. Can't recommend these guys more, service is everything!
May 15, 2024
I love Loox but the email reviews that customers can't review right on the email are annoying. it has to take me to the page.