Loox ‑ Visual Product Reviews
Loox - Shopify Product Reviews, UGC, Referrals, Upsells
Rating
4.9
feedback
7,213
chart
#521
All reviews
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April 17, 2024
April 16, 2024
April 16, 2024
We used another highly-rated app to collect product reviews from our store for 5 months. During that period we received very few reviews. We had some issues with the app not triggering follow-up emails. We notified the support team and never received a response or resolution, so we started looking for a new reviews app. We found Loox and after researching the app and reading the reviews, we decided to give loox a try. Since installing the app on our store, we've been receiving product reviews from our customers almost daily. We contacted support regarding a question on how to limit reviews on product pages to only 5 reviews and then expanding to more reviews view link. Loox support representative Aya was very quick to answer our questions with detailed directions on how to accomplish our goal. So far, Loox is much better than the other highly rated app we used. Looking forward to many more reviews. :-)
April 16, 2024
easy to set up. Needed help and got it straight away from your IT team. Well done.
April 16, 2024
Sara on the tech team, you saved the day for me! And your grace in not pointing out that the solution was right in front of me the whole time was much appreciated lol. THANK YOU!