Loox ‑ Product Reviews App
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We've been using Loox for a few months now and are very satisfied with this application.
I've been using Loox for 1 month now and I love it. Easy to use and I love how it helps with upsell and how easy and convenient it is for customers to give reviews!
Loox has great customer support. Lester helped me this time and quickly fixed my issue. Thanks!
very helpful , thanks Rotem, Customer Support Engineer
Had reviews and upsells the very first day!
love it, easy to used ...............
Excellent customer service as always! Jodel was knowledgeable and kind and fixed my issue very quickly.
Tamarry solved my opt out email problems with excellent service!
Almost the reviews app I needed. Here's what's missing: - You can't customize the font-family or font-size. You have to settle with a Google Font, not the one used on your website. This will make the widget look like it's a separate service. - You can't send multi-lingual email except in the languages they support (around 15). If you need another one, tough luck. - You can't customize the color of the font used. The font will be black regardless of the color you use on your website. Again, this makes the widget look like it doesn't belong there.
Hey, Rotem from the Loox team here. Thanks for sharing your experience with Loox. We’re always looking for ways to improve, and customer feedback plays a crucial role when prioritizing our app roadmap. I'm happy to pass along your suggestions to our Product team, and I hope to see you again as our merchant in the future :)
Very easy app to integrate to Shoify
Very easy to use, and I'm getting good results while Loox does the heavy lifting. Would highly recommend.
I had a great experience with rep Rain who answered all my questions promptly.
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