Loox: Product Reviews App & AI
Don't settle. Convert with visual reviews, superpowered by AI.
Rating
4.8
feedback
7,513
chart
#398
All reviews
Review RSS Feed
Nov. 21, 2023
I had not yet installed this app properly,however it managed to add itself into my theme and show all my products as 1 star rated!!! There was no reviews on loox as I had not installed it yet. Be careful as I didn't notice for days that all my products looked as if they are badly rated, I don't understand why that would happen, really not good and has likely lost me a lot of sales during what is suposed to be the busiest time of year!!
Hey, Yishai from the Loox team here. What you are describing is very unusual. No elements should appear until you manually add them to your theme. I would really like to figure this out with you. I sent you an email to continue this conversation privately.
Nov. 19, 2023
Nov. 18, 2023
March 11, 2026
I had a great support experience with Omer from the Loox team. He was very helpful, patient, and quickly understood the issue I was facing in my Shopify store. Omer guided me through the solution step by step and made sure everything was working properly before closing the conversation. Customer support like this makes a big difference. Thank you, Omer, for the excellent assistance and for going the extra mile to help!
Nov. 17, 2023
So easy to integrate into our Shopify website and the customer support is A+. Could not recommend more!
Nov. 17, 2023
Atrociously expensive for what they offer. No way to transfer reviews to other apps if you ever want to move. The only way you can get reviews is in excel format which is useless. For the amount they charge they should have a system to sync reviews across Google, Shopify store and social media. I paid them $35 every month for a year and then stopped because it is a waste of money.
Hey, Amit from Loox here. Please note that Loox offers plans to fit all business sizes and situations - from a small starting business to big brands selling worldwide. No worries, I've reached out to you privately and I'd be more than happy to work everything out with you and help you make the most out of Loox. Please find our message in your email inbox :)