All reviews

Rating Breakdown

  • 5
    94% (6,803 ratings)
  • 4
    3% (234 ratings)
  • 3
    0% (32 ratings)
  • 2
    0% (22 ratings)
  • 1
    2% (121 ratings)

Reviews with Text

  • 80% (5,748)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 22, 2024

Chester was quick to respond to my question! This app works great and has so many features. User friendly, easy to set up to just have running on the back end, and fast/great customer support!

Store

BELJOY

Using app

Almost 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

June 4, 2023

Easy to use this app, nice review layout. I like the fast support, Jodel was fast and helpful. Thanks!

Store

kousely

Using app

4 months

Total reviews

11

Average rating

5.0

5 / 5 Share

June 4, 2023

I am thrilled to share my experience with this exceptional Shopify app. Without a doubt, it has significantly enhanced my brand proof and customer trust, leading to a notable increase in orders. From the moment I implemented this app into my online store, I noticed an immediate positive impact on my business. It has effectively bolstered the credibility of my brand, instilling a sense of trust and reliability among my customers. This newfound brand proof has been invaluable in attracting and retaining customers, ultimately translating into increased sales and revenue. One of the standout features of this app is its ability to showcase social proof. Through powerful customer reviews and testimonials, potential buyers gain firsthand insights into the positive experiences of others. This social proof has been instrumental in building trust with new customers who may have been hesitant to make a purchase initially. By displaying genuine feedback and ratings, the app has provided a platform for customers to share their satisfaction, which has undoubtedly influenced others to follow suit. Furthermore, the app's seamless integration with my Shopify store has made the ordering process effortless and convenient for my customers. The user-friendly interface and intuitive navigation have improved the overall shopping experience, encouraging customers to explore and make additional purchases. The streamlined checkout process has significantly reduced cart abandonment rates, resulting in a higher conversion rate and ultimately boosting my sales.

Using app

Over 3 years

Total reviews

5

Average rating

4.6

5 / 5 Share

June 2, 2023

Sehr einfach zu bedienen. Tolle UX, preis ist auch sehr gut. Integration in Shopify ohne Probleme. Tolles Tool

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2023

We've always had a great experience with Loox. We've been using it for years. I'm finally writing a review now because of a recent issue with switching to Shopify 2.0. My question was answered within 10 minutes and had step-by-step screenshots of how to fix it -- thanks Aya for helping me out so quickly! Great app, great customer service.

Using app

Almost 4 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 1, 2024

Thanks for Ken's help. Professional and considerate. The service deserves a 5-star review. They replied fast!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2023

Excellent when it comes to building Brand value and loyalty. Easy to set up and some of the perks are well designed to make good conversions.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 2, 2023

Great review app and neat looking. Highly recommend, it might be expensive for newly starting out stores but then they do it so efficiently the trust of your store increases and eventually pays for the app.

Using app

7 months

Total reviews

8

Average rating

5.0

4 / 5 Share

June 1, 2023

Everything works great and total number of reviews are way up, except there are a few too many features that you can only access at more expensive subscriptions.

Store

Soozal

Using app

2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

June 1, 2023

Loox product reviews and photos is easy to use! it has helped me know what my customers love about my products and it is great to see that my customers send photos of themselves wearing my products

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2023

Excellent app. User friendly and great backend and frontend. Clean, crisp and easy to use. Love it.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2023

We love the photo feature, it give the reader more confidence with the products, it certainly helps the store.

Using app

4 days

Total reviews

2

Average rating

4.0

5 / 5 Share

May 29, 2023

The Loox App offers thorough customer interface offerings and has the best review app ratings on the market.

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2023

Ilan was so helpful! We translated together the all app to Hungarian! Thank you Ilan your help! I recommend to everyone Loox!

Store

Dogify

Using app

1 day

Total reviews

7

Average rating

5.0

1 / 5 Share

May 29, 2023

Arrivati ad un certo numero di ordini ti obbligano a passare al piano a pagamento da 35$, nonostante il primo sia già a pagamento 9,9$. Questa cosa non ha assolutamente senso, non dovrebbero permetterlo. Sono riuscito a spostare tutto su un'altra app e non mi vedranno mai più, nemmeno per altre app. SCONSIGLIO!!!

Using app

About 1 year

Total reviews

4

Average rating

4.0

Developer Reply

Hey, Tamarry from the Loox team here :) I apologize for the confusion and I’m happy to help clear the air! Loox offers various plans to accommodate stores of all sizes and budgets. From just stores starting out all the way to tens of thousands of orders a month. Our Beginner plan is designed for stores who are starting their journey and help them grow their business. We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built Loox to provide a great return on investment on all of our plans. I’ve reached out to you privately through our support and am happy to continue the conversation with you over email.

5 / 5 Share

May 29, 2023

Laurence helped me fix my problems in shopify striaght away! Very impressed with the customer service

Using app

11 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 28, 2025

Great app

Using app

Over 2 years

Total reviews

4

Average rating

4.3

5 / 5 Share

May 28, 2023

Cette application m' a aidé beaucoup, elle est simple et efficace ! Je vous la recommande vivement !

Store

Ilaina

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2023

THANKS very special app, i would like it for lower price but im also will use that app so thankyou!!

Using app

17 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2023

Great app and widgets highly recommended. Needs some additional features like showing all reviews of stores on product pages through side bar widget it could be optional. Scrolling of reviews through sidebar widget is difficult as scrolling bar is very tiny and from non touch screen desktop its impossible to scroll. I hope they address this issue. Rest is all excellent.

Using app

About 1 year

Total reviews

21

Average rating

5.0