All reviews

Rating Breakdown

  • 5
    94% (7,060 ratings)
  • 4
    3% (243 ratings)
  • 3
    0% (34 ratings)
  • 2
    0% (25 ratings)
  • 1
    2% (152 ratings)

Reviews with Text

  • 77% (5,820)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 4, 2023

Very good and works well, way better than the very overpriced yotpo app. Best photo video request features.

Using app

8 months

Total reviews

6

Average rating

4.3

4 / 5 Share

Jan. 4, 2023

Easy to use. Love it. The ability to allow us to display what type of review is magical. Thanks Team Loox.

Using app

Over 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 3, 2023

Great customer service with speedy responses that handled my question properly on first try. Very well done Customer Support Laurence!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 3, 2023

Very effective. i was using others but was not getting reviews. after loox they started coming in. Best one

Using app

7 days

Total reviews

23

Average rating

5.0

5 / 5 Share

Jan. 3, 2023

Chester, Jemuel and Chanelle helped me out big time! Really appreciate them! Great customer servic e for editing some coding!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 3, 2023

Great application, I've been using it for a while. Also, Chester was very helpful in resolving my issues, customer support is on point.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2023

It's overall a wonderful app. There really isn't a comparison to it, it's smooth, easy to use, and loaded with features.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 2, 2023

App fácil de usar y muy visual para los clientes. Imprescindible para dar seguridad y atraer a cada vez más clientes. De momento un 10

Store

7GANSOS

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2025

How do I give Omer 10 stars? That absolute legend helped me set up Loox on my store with the greatest of ease. Who is this genius that makes even the most difficult of tasks look like child’s play? Also, Great App

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 31, 2022

loveeee this appp...was very easy to integrated and have the reviews appear with products on website. very u ser friendly!!!!!

Using app

15 minutes

Total reviews

6

Average rating

4.7

5 / 5 Share

Dec. 30, 2022

Loox App does wonders for our store, and the customer service is excellent. Any little edits relating to Loox I needed, they were quick to fix for us.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2022

Switched from Stamped to Loox - support it a lot better and i find it a lot more userfriendly. Looking forward to using it more

Store

Antur

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 30, 2022

I've only just begun but gotten a good handful of reviews in 24 hrs! I like that I was able to semi-manually import my amazon reviews into a csv. file and upload it quickly.

Using app

About 24 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 29, 2022

it's a great app so far. Thank you for providing us the opportunity to have this available in our store. I like that we can review the actual review before posting to our site.

Using app

4 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 29, 2022

Looks great on the store after some customization and works as advertised. Everything is responsive and I feel the pricing structure is fair. Thanks!

Store

CKAero

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 29, 2022

I had a setup issue because of my lack of knowledge on how to display my Star Ratings on some product, after contacting support and granting them access to my store, Channelle fixed it in no time. I really appreciate the quick response and resolution from LOOX.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2022

I love loox reviews, There's so much you can do with them. The support is very good and they are always updating it to be better for the business and customer experience.

Store

Shnugz

Using app

About 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 28, 2022

I can no longer enter the application if I do not subscribe to the superior plan, even if they charge me $14.99 every month !!! it's a forced sale! very disappointing! Do not use this app, you will be the next victim.

Using app

About 2 months

Total reviews

7

Average rating

3.9

Developer Reply

Hey, Tamarry from Loox here :) I apologize for the confusion and I’m happy to help clear the air! Loox offers several different plans for stores at different stages of their Shopify journey. Our Beginner plan is designed for stores who are starting their journey and help them grow their business. We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built Loox to provide a great return on investment on all of our plans. I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)

5 / 5 Share

Feb. 21, 2024

We love Loox for product reviews and customer feedback. The support team is incredibly helpful as well! We are so grateful to Chetser, Lilach and Tamarry for all of their help with our recent project.

Using app

About 4 years

Total reviews

5

Average rating

4.8

5 / 5 Share

Dec. 27, 2022

Loox is a fantastic growth tool that Im proud to display on my website. It gets me the reviews I need for UGC.

Using app

Over 1 year

Total reviews

2

Average rating

5.0