All reviews

Rating Breakdown

  • 5
    94% (7,064 ratings)
  • 4
    3% (243 ratings)
  • 3
    0% (34 ratings)
  • 2
    0% (25 ratings)
  • 1
    2% (152 ratings)

Reviews with Text

  • 77% (5,821)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 25, 2022

Lilach helped me really quickly with getting my happy customers page up and running. It took less than a day to get the issue I was having, resolved.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2022

Me la recomendaron y bueno es una muy buena app, ayuda arto a los reviews de los compradores y da la confianza

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 25, 2022

Awesome app. Quick review features and easy to install. HUGE support team, quick, effective.. really nice especially Aya

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 25, 2022

Wow einfach top bester Service den ich je erlebt habe!!! Sehr schnelle Rückmeldung und sauber erklärt

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2022

Ilian was very helpful, patient and friendly. Ton of thx. Loox is for us a very important app to get the trust from customers

Using app

About 2 months

Total reviews

4

Average rating

5.0

1 / 5 Share

Nov. 24, 2022

We were charged 39,90€ for an app we're not even using anymore! The app was deleted weeks ago in the shop and the money taken off the account today!!!!

Using app

8 months

Total reviews

2

Average rating

3.0

Developer Reply

Hey, Yishai from the Loox team here - I totally understand how stressful it can be to see an unexpected charge on your invoice. Shopify should automatically stop all future app charges once the app is removed from your store. With that said, you might see a charge that was created before Loox was removed. I took a look at your account and I can see that this is indeed the case here, the charge was triggered and already appeared on your pending invoice a few weeks before Loox was removed. We have contacted you privately to sort this out for you, so please keep a look out for an email from us.

5 / 5 Share

Nov. 24, 2022

Great app! I had a problem with the review stars, They were not visible. They fix it immediately! Thank you Aya!

Store

NAMTURE

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2022

Es una excelente apliación. Fácil de usar. Quizás un poco costosa. Bajaría un poco el precio. Gracias

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 24, 2022

Since I installed this app, I am at ease. Really good service + very good review app for my customers.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2022

love this app. - thank you. It has given me the opportunity to share with the world, all my happy customers. Did not realise i could get so many positive reviews.. Thank you.

Using app

24 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 24, 2022

The App is Great and the support from Ilan was amazing and quick well, when I had some problems with the appearance of reviews.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

So far so good. Extensive tools for review collection, upselling, social proof et al. There still are some things to get sorted (like translations to a language other than the 19 default ones) but I see that the support staff is fast and helpful so I do not worry they will get set up. One big tool that is still missing (and it really hurts) is an ability to import (realtime or daily) reviews from a Facebook page or Google business page. Overall 9/10 tool that I highly recommend. Add that tool above and you will be at 10/10.

Using app

About 10 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

Good app with better features. Still in the learning phase. Hopefully will get good results after using it.

Using app

30 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

Love this app it is a must to add to any Shopify store. I will be adding this app to all of my future stores and will tell me friends

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

It's great to get product reviews directly put under our products. Helps the customers understand how great our products are!

Using app

Over 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 22, 2022

Tolle und optisch ansprechende App mit vielen Funktionen und Mehrwert. Bei einem technischen Problem konnte uns Aya vom Customer Support an einem Sonntag(!) innerhalb Minuten helfen und unser Problem lösen.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

Enjoying it! Still writing more characters to fulfill a minimum review amount for this review now thanks.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

A wonderful app and the customer service is always very helpful and responsive. I highly recommend. Thank you!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2025

Loox is a fantastic app. We can't imagine running an online business without it. The support is always extremely kind and helpful. Thank you Liz for your great professional and competent help today.

Using app

Over 3 years

Total reviews

11

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

Lo que buscas en una aplicación de este tipo, que sea sencilla, que funcione! Las reseñas son parte esencial de una E Commerce!

Using app

20 days

Total reviews

2

Average rating

5.0