Loox: Product Reviews App & AI
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Rating
4.8
feedback
7,514
chart
#395
All reviews
Nov. 25, 2022
Lilach helped me really quickly with getting my happy customers page up and running. It took less than a day to get the issue I was having, resolved.
Nov. 25, 2022
Me la recomendaron y bueno es una muy buena app, ayuda arto a los reviews de los compradores y da la confianza
Nov. 25, 2022
Awesome app. Quick review features and easy to install. HUGE support team, quick, effective.. really nice especially Aya
Nov. 25, 2022
Wow einfach top bester Service den ich je erlebt habe!!! Sehr schnelle Rückmeldung und sauber erklärt
Nov. 24, 2022
Ilian was very helpful, patient and friendly. Ton of thx. Loox is for us a very important app to get the trust from customers
Nov. 24, 2022
We were charged 39,90€ for an app we're not even using anymore! The app was deleted weeks ago in the shop and the money taken off the account today!!!!
Hey, Yishai from the Loox team here - I totally understand how stressful it can be to see an unexpected charge on your invoice. Shopify should automatically stop all future app charges once the app is removed from your store. With that said, you might see a charge that was created before Loox was removed. I took a look at your account and I can see that this is indeed the case here, the charge was triggered and already appeared on your pending invoice a few weeks before Loox was removed. We have contacted you privately to sort this out for you, so please keep a look out for an email from us.
Nov. 24, 2022
Great app! I had a problem with the review stars, They were not visible. They fix it immediately! Thank you Aya!
Nov. 24, 2022
Es una excelente apliación. Fácil de usar. Quizás un poco costosa. Bajaría un poco el precio. Gracias
Nov. 24, 2022
Since I installed this app, I am at ease. Really good service + very good review app for my customers.
Nov. 24, 2022
love this app. - thank you. It has given me the opportunity to share with the world, all my happy customers. Did not realise i could get so many positive reviews.. Thank you.
Nov. 24, 2022
The App is Great and the support from Ilan was amazing and quick well, when I had some problems with the appearance of reviews.
Nov. 23, 2022
So far so good. Extensive tools for review collection, upselling, social proof et al. There still are some things to get sorted (like translations to a language other than the 19 default ones) but I see that the support staff is fast and helpful so I do not worry they will get set up. One big tool that is still missing (and it really hurts) is an ability to import (realtime or daily) reviews from a Facebook page or Google business page. Overall 9/10 tool that I highly recommend. Add that tool above and you will be at 10/10.
Nov. 23, 2022
Good app with better features. Still in the learning phase. Hopefully will get good results after using it.
Nov. 23, 2022
Love this app it is a must to add to any Shopify store. I will be adding this app to all of my future stores and will tell me friends
Nov. 22, 2022
It's great to get product reviews directly put under our products. Helps the customers understand how great our products are!
Nov. 22, 2022
Tolle und optisch ansprechende App mit vielen Funktionen und Mehrwert. Bei einem technischen Problem konnte uns Aya vom Customer Support an einem Sonntag(!) innerhalb Minuten helfen und unser Problem lösen.
Nov. 22, 2022
Enjoying it! Still writing more characters to fulfill a minimum review amount for this review now thanks.
Nov. 21, 2022
A wonderful app and the customer service is always very helpful and responsive. I highly recommend. Thank you!
April 2, 2025
Loox is a fantastic app. We can't imagine running an online business without it. The support is always extremely kind and helpful. Thank you Liz for your great professional and competent help today.
Nov. 21, 2022
Lo que buscas en una aplicación de este tipo, que sea sencilla, que funcione! Las reseñas son parte esencial de una E Commerce!