Loox ‑ Product Reviews App
Convert more with visual product reviews, superpowered by AI
Rating
4.8
feedback
7,651
chart
#433
All reviews
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Feb. 19, 2026
Feb. 19, 2026
I contacted Loox support because I was experiencing issues with the app and couldn’t access the settings. It only allowed me to re-purchase a plan at a higher price than the one I previously had. I reached out to support, and they immediately provided a solution to restore the app in my store while they reviewed the case to offer a more permanent fix. After a few days, they contacted me to explain why it had happened, reinstated my plan at the original price with all the features included, and compensated me for the inconvenience. Honestly, it’s a pleasure to receive such prompt and efficient support. I wouldn’t leave Loox for anything!
Feb. 19, 2026
Feb. 18, 2026
Feb. 17, 2026
Feb. 16, 2026
Great customer service! We were setting up our Loox profile for the first time and I had 8 questions that George answered fully with accompanying articles that helped me grasp the concepts better. Also, they sent a transcript of the chat so I have a record to which I can come back anytime. I highly recommend Loox!
Feb. 16, 2026
Overpriced - Judge me is way cheaper
Hey, thanks for taking the time to leave this feedback. I'm sorry if our pricing wasn't quite what you were looking for. Pricing is an important factor, and we’ve designed several pricing tiers, including our affordable Beginner plan, to support businesses at different growth stages. Loox quickly delivers high value by helping you gather impactful reviews, boosting conversion, increasing retention, and driving referrals. We've followed up with you privately to go over your options in more detail. Our support team is available 24/7 and happy to assist!
Feb. 16, 2026
Bisher supertoll. Sieht gut aus, lässt sich schön anpassen, ist leicht zu installieren und funktioniert.
Feb. 16, 2026
Yarin, Doron and the Loox team are always really quick to respond to any query we send them. Before I know it any issues I have ever had or special requests are sorted out. Fantastic customer service!