Loox ‑ Product Reviews App
All reviews
Great app and amazing support from Chester. I was stuck on how to add some custom function to my store and this was not a problem for them to help with :)
I tried out Stamped and Judge Me. Loox is far and away the best. It is integrated so well into Shopify. I love how they just use a body (not a title and body that often confuse the customer). I'm loving it so far.
Great app with all the bells and whistles, constant improvement and great customer support. Pays for itself many times over. We have noticed a dramatic increase in the size of our first time customer orders after using this app. Couldn't be happier.
Jodel from Customer Support was amazing. She went above and beyond to help me! Only if the world had more Jodel's
Aya was amazing. She replied with a detailed explanation of how to fix a fault that came from us. She deserves a pay raise
Parfait je l'utilise pour mon site est il est très facile d'utilisation! je recommande fortement. il est aisé de s'en servir
Channelle was amazing. She replied with a detailed explanation of how to fix a fault that came from us. She deserves a pay raise
Gran aplicación, permite que tus usuarios / compradores puedan dejar una reseña en todos y cada uno de tus productos.
Review update. Now no doubt this app is one of the best app to use in my store. Absolutely outstanding customer service from Yishai. All my issues about the app was resolved literally in a short period of time. I am indeed a happy customer and super grateful for this app. My store look so much professional with all the amazing packaging that comes with this app. interlay all in one. If you are thinking if downloading this, let me tell you, it as generated extra revenue for my business and I am fully satisfied. Once again, thank you Yishai for going above and beyond helping me resolve my issues.
Hello, I'm Yishai the VP of Customer Operations here at Loox. We take great pride in the support and service we offer. Almost all inquiries are responded to and solved within an hour, 24/7 regardless of nights, weekends or holidays. Some specific questions and issues, like in your case, require a deeper investigation that cannot be solved within minutes or even hours. Our promise, which we mention when you open an inquiry, is that you will receive a response within 24-hours, which you have throughout your communications with us since installing the app 4 days ago. We will continue to assist you until you are satisfied and happy with the app and the service you receive. I have reached out to you personally to continue onboarding you into Loox. I thank you for your patience and understanding here.
We are very happy with this APP, highly recommended. The features are what we were looking for, and Channelle in support was very helpful when we had a problem. A+++++++++++++++
Can't comment on the app as just installed, but impressed with quick response from Chester at the Support Team who sorted out technical issue.
Great app for collecting customer experiences. Integrates flawlessly with my Etsy store. Set it and forget it.
Love it! I wish it had more free features but overall it works quite well and not too buggy for the moment. Will keep.
We have been searching for a while to find the best app for reviews. Loox has everything we were looking for.
Just beginning, but this looks awesome! Automating my reviews, and the process feel very tested and effective.
Its great, except the issues with not being able to translate the reviews. But with the import/export it is possible, even if it takes a few more steps
Just started using this. I think i like it so far! It has many options and is great for my small buisness
Love this app. Almost bought a 250 Shopify just to get the features I now have with Loox, and Loox is even better
I used this app for reviews and am really amazed by the different options provided by the app to collect and display reviews on all the different pages.
This app does exactly what we were looking for. We were able to customize how we display reviews on the app and even connected the reviews to our klaviyo email flows. The customer service is top notch. I had a few issues and when I was not able to solve myself, I gave access to our shop and they fixed it for me. We are very pleased. If you are considering adding reviews to your shop, I highly recommend trying LOOX before paying too much for other review apps.
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