Loox ‑ Product Reviews App
All reviews
New to the product but so far it's great
Super easy to use! I really like all the options for different type of reviews and the support is amazing too if needed!
se ve más fácil de usar que otras
Loox wasent able to fix a bug in customer video uploads. I have reached out to support over 3 times and they dident resolve the issue. It is difficult enough to get customer reviews as it is, I do not need my review app fighting me.
Hey, Dan from Loox here. Thanks for taking the time to leave us feedback, and for working with us on this. I know we've had some back and forth here, and I want to assure you that we've been actively looking into each case. As we covered in our direct correspondence, these turned out to be separate, unrelated cases: in one, the customer did not complete the review submission. In the other, the customer attempted to upload a video and images simultaneously, which is not supported. We're happy to continue resolving any difficulties. As usual, our support team is available 24/7. Feel free to reply to our latest message whenever it works for you.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.