Loox ‑ Product Reviews App

Best reviews app for shopify. Customer support is ready to help and they until now have fixed all my issues.

So far so good, I use this app to help grab reviews from customers that have purchased within the last 90 days. I had a rough time on bonus email install but Amit was able to help me very quickly. I think the app works wonders, just think it’s difficult sometimes getting a customer to actually write a review. For the price that sometimes makes me wonder if it is worth it. This is my second time using the app so I’m going for it again.

Great Support - Josh was able to answer my question promptly and was a huge help. Thank you so much!

I rarely rate any products. Just installed this app. Impressed me immediately because it is user friendly, fast, has many features and great user guide. Except I think the price is little over priced because almost the same price as paying Shopify platform. Hope they can lower the price in the future.

Meilleure app d'avis clients, cher mais complète ! Support très efficace, David qui a été mon interlocuteur a été très a l'écoute et d'une grande aide, merci !

The support is suburb! Jodel solved my issue in a few minutes. I am impressed. I wish all apps could provide this high quality support. And, they are on top of things. They are coming up with new features regularly.

The team were amazing helping us move (after four years) from one of the other big review apps. So refreshing to have this level of customer service again. Josh was super helpful with helping me get the Google reviews showing too. But honestly, everybody I dealt with at Loox was so very helpful!

This app is great for collecting reviews and referrals. I recommend putting on a 20% discount code for the customers to receive, to have them coming back to purchase again & again.

We are just setting this app up and we like what we see! We did have a few questions on using the tool and Channelle from the LOOX support team has been awesome at helping us out! Thanks Channelle and thanks LOOX!

Super quick and easy customer support and easy integration, Channelle. Jodel and Rain were v helpful and fast to respond

The ratings look good on our site and for any pieces of the process about which we had questions, the Loox customer support team (thank you, Chester and team) was fantastic, very helpful, and quick to respond.

We just installed the app and it works amazing and is a very friendly app. We really recommend this app to everyone who is looking for a product review app with photos and videos.

Rain helped me with fixing my review rating showing up on my collection page because my theme takes it away every time I update the theme. I'm not great with coding so she was able to go in and fix it and fast! I'm talking less than 30 minutes response time. They always do a great job with helping in a timely manner. Thanks Rain!

Josh was a great help when I had trouble importing reviews from a different app. Thanks for your help Josh!

Buen soporte e increíble app para gestionar tus reviews e incluso compartirlas con Google Merchant. Lo único malo? Su precio.

Very easy to set up and looks very comprehensive. It's just what I was looking for in a review app for my shopify site. I contacted the support team and Channelle was extreamly helpful in getting my issue resolved. Would 100% recommend.

Sapir was great! She helped us out by solving my problem within 24 hours. In our business, every day counts!

Thank you so much Rain for your quick and very informative response/assistance. 5 stars all the way!

J'ai reçu une aide très efficace et très rapide de la part Channelle à propos d'un détail sur le paramétrage de l'app. J'ai donné les accès à Channelle et c'est elle-même qui a fait les modifications pertinentes en moins de 2 heures. Tout fonctionne à merveille, merci beaucoup !

Very happy with the ability of Loox to intergate with my website and collect reviews. Many others that I tried did not work as well. Thanks